I was running Mozilla firefox on my computer until two weeks ago. At that time, the screen went black and now I am not able to use it.

I was running Mozilla firefox on my computer until two weeks ago. At that time, the screen went black and now I am not able to use it.  When I click on the icon and open to the top it says cannot load xp.com and a flag of resolution comes up saying it can't run a resolution less than 1930 x 2300. I have no idea what this means and how I can solve this problem.  I thought that maybe the application was bad, so I deleted and then added it back on and it does the same thing.  I even did a restore of the system to try hard but nothing I did the work.  So, how can I solve this problem.  I'm not a computer genius, so he must be explained in simple easy to understand instructions.

Hello

I suggest that you view in Mozilla Firefox community because there seems to be a Firefox problem.

https://support.Mozilla.org/en-us/

Some examples of the problem:

«I can't open Firefox, it says could not load xpcom.» Who is wrong? »

https://support.Mozilla.org/en-us/questions/965228

"I get an error"Unable to load XPCOM". I know that I can reinstall Firefox, but how do I save my favorites?

https://support.Mozilla.org/en-us/questions/1029239

'Error message cannot open the XPCOM and impossible to open ALL pages '.

https://support.Mozilla.org/en-us/questions/1006494

Here is a YouTube video on fixing this error:

https://www.YouTube.com/watch?v=x_C2eaNj234

See you soon.

Tags: Windows

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