I was told by tech Adobe on the Chat which is my serial number for a MAC and I have a PC... but he did not offer to change my platform... How can I get this done?
File number:0214213994
I was informed that my serial number for CS6 Master Collection was for Mac... I have a PC. The agent did not offer to change the platform for me that I had been informed since by the College that that's what he should have done.
How can I get this done as I rarely am able to access the chat 24 hours option.
Thank you for the Dfkb update. What version of Chrome you use? You have any plug-ins or toolbars installed? I'm trying to understand why individuals are facing difficulties to communicate with our support team. All the details you can provide on the browser that did not work would be appreciated.
Tags: Adobe
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I was able to download creative cloud (photoshop and lightroom), but it appeared only the free versions. The payment is taken on my account (student price € 12.39) but it shows no command in my Adobe account.
If it's as if you use a trial when you are a member, please see this FAQ:
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
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I have a free account I need to cancel so that my company administrator can provide me with a license for the full version - full version of the trial would be linked to my email address. How can I get this done?
Hello Andrew,.
Even if we cancel your free account, your company admin account will still not be able to add you as a user. We can go directly to your free account of the company's main account and for that, can you inbox me email address registered to your and your admin? Please don't share it on the public forum.
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I bought the app composition unique creative cloud for acrobat. When I log into my account it does not show that I bought. How can I download this product without buying it again. I received my purchase.
Hello
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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I bought my Gateway laptop that incorporates a webcam, and it will not work, did not work as I had. How can I solve this problem?
Have you contacted technical support Gateway? http://support.gateway.com/us/en/support/default.aspx
If for some reason you can't do that, more information about what you mean by "will not work" would be useful - how you try to use it (in an application provided by gateway, Skype, etc.) and what (error?) when you try?
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I did a restore of windows xp home 64-bit but not recover my registry key. How can I get the key?
There is no such thing as Windows XP 64-bit Edition. OEM machines are supposed to have a sticker with the product key on the computer somewhere. You never did a full backup or an image of the disc on another drive? If so, the key can be retrieved from the backup or image.
John
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When I go to an icon, a text should appear. How can I get this done?
Hi guys,.
I want to do some sort of button. When you go on the icon, you should see a text.
Does anyone know how to get this done? I already checked google.
Thank you!
You can create a composition of ToolTip / widget.
Mylenium
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date July 19,2009 purchase
http://www.Microsoft.com/Windows/buy/offers/upgrade-option.aspx
Above Microsoft link has info for the Windows 7 upgrade Options from the various participating computer manufacturers.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
http://www.Microsoft.com/Windows/buy/offers/upgrade-FAQ-option.aspx
FAQ about the upgrade is at the link above.
http://TechNet.Microsoft.com/en-us/library/dd772579 (WS.10) .aspx
Railways upgrade to Windows 7 at the link above.
For any other question of Windows 7:
http://social.answers.Microsoft.com/forums/en-us/category/Windows7
Link above is Windows 7 forum for questions on windows 7.
Windows 7 questions should be directed to the it.
You are in the Vista Forums.
See you soon.
Mick Murphy - Microsoft partner
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I'm trying to install Acrobat 8 Std on a laptop computer that was in need of a restoration. He asks the file AdobePDF.dll since my Vista CD - I do not have. How can I get this file or another which will allow my Acrobat 8 work on this laptop with Win 8.1, which she did before restoring?
John,
AdobePDF.dll is in the file Data1.cab. Mine is located in C:\Program Files (x 86) \Adobe\Acrobat8\Adobe Acrobat 8 Professional\ You need to extract the file "AdobePDF.dll_64" from the .cab file. You can do this with WinZip or 7-Zip. Everything you need to extract is this file, nothing else... Once you have extracted it, remove the _64, so the name of the file is AdobePDF.dll. Then place the file in any location you want and run the program it when asked. For a file location, I suggest to C:\Program Files (x 86) \Adobe\Acrobat8\
Hope that helps.
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* Original title: get the product key
I try to upgrade my old vista laptop to win7, but don't remember the product key for my computer compaq laptop. How can I get this key?
Hello
Your question is not very clear to understand.
If Vista is preinstalled on your laptop, this product key is NOT for Windows 7.
There is a free upgrade from Vista to Windows 7 years, but that offer expired for a long time.
How does the Windows 7 upgrade Option?
The Windows 7 upgrade Option is available through participating PC manufacturers on some PC and Microsoft on any purchase of packaged product Windows Vista. The Windows 7 upgrade Option applies to Windows Vista Home Premium, Business and Ultimate editions. Your Windows 7 update will be the comparable version: so you will get either Windows 7 Home Premium, Windows 7 Professional (upgrade to Windows Vista Business) or Windows 7 Ultimate, respectively. The Option of upgrade Windows 7 program runs from June 26, 2009 through January 31, 2010. Some manufacturers may choose to shorten the time of upgrade Option.
Microsoft sells more than Windows 7, but it does NOT come for free.
Try Amazon.com, etc.
___________________________________________________________
And if you ask to transfer the license of Windows 7 from a mobile to another laptop:
You tell us what type of license you have.
If the laptop came with the preinstalled Windows operating system (Dell, HP, Acer, etc.), this product key supplied with the laptop is preinstalled OEM license and is not transferable.
OEM license/product key (systems of operating pre-installed on Dell, HP, etc.) is related to the first machine it is installed on and dies when dies of this machine.
The above applies also to OEM system builders licenses.
License of operating system in detail, that you buy and install yourself, are allowed to be transferred to another machine.
And retail licenses also can be installed on a machine at one time.
___________________________________________________
And please read this, you can:
http://www.Microsoft.com/OEM/en-GB/licensing/sblicensing/pages/licensing_faq.aspx#fBid=cbW6pY-wjS6
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If you had a 7 upgrade that you have bought yourself on the HP laptop, use programs Key Finder for the PK:
http://www.Belarc.com/free_download.html
https://www.magicaljellybean.com/KeyFinder/
See you soon.
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Please provide ideas to the next question. In an attempt to sign and date a w-9, I get the following message. "This form is editable in Adobe Acrobat DC. Please use Adobe life cycle Designer. "How can I get this document dated and signed without having to buy the life cycle Designer?
Thank you
Rick
Assuming that you are dealing with a PDF file provided by the IRS, you will not be able to e-sign. but you can fill the fields using Adobe Reader or Acrobat. The version of form W-9 that I have does not include a date field, but you can use the feedback tool add text to add a date. You can also digitally sign or use the annotation of pencil tool to draw a signature.
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I have a few sequences where I don't have the option to adjust the Pan for the entire track. How can I get this panoramic option whole track?
With an Adaptive track you get a balance option, with a standard track, you get an option of pan.
It is the option in the track mixer.
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I want to buy the creative cloud, paypal and visa, but living in kenya... tooth adobe let me :-(... How can I get this product?
Hello
Please visit this link:
Adobe Creative Software - Solutions Digital elite | Apple Kenya
I hope this helps!
Kind regards
Sheena
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How can I get this question to the right person in Sony cameras?
How can I get this question to the right people in the Sony cameras? The main site contact form does not have a pre-sales question:
I intend to buy a digital SLR type that has at least 24 million pixels, 4K recording/storage/exit offers video, Wi - Fi, objective interchangeable with anti-shake zoom function and which allow me to save my pictures in full form, so that I can view in 4 K on a Sony 4 K TV.
Looking at the picture of the cameras is intimidating. I prefer Sony. Can you point me to one of your cameras that meet my needs? If there is on the way before the month of may of the next year, please let me know about that as well. In addition, I don't want the so-called very high prices of professional cameras, namely $5K or more. Thank you.With regard to a DSLR with 4 k video, no again.
Will there be one in the future? Yes there will be.
When? No idea yet.The closest thing that currently holds the Sony is the Sony RX10ii
DSLR body, 4 k video, built in an optical (in lens), wifi/NFC, stabilizer etc.
However, it is only 20mp and it uses not interchangeable objectives.
It's lens located between however 18-200mm (35mm equivalent)Finally, it's only a 1 "sensor, so don't expect a quality digital SLR image, but quality located near DSLR quality nonetheless.
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I bought a new carmera and Photoshop CS4 camera Raw can not read the ARW files. I downloaded the lateset update but still can not read how can I get this problem solved thanks
Hi tonyf,.
Greetings!
Each device is compatible with a minimum version of camera raw.
Here is the complete list: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html
Please check if you have this version of the camera installed which include your raw files.
It would also be that your photoshop will not have to install this version of camera raw as its very old.
In this case, you can convert your raw files to DNG and can use it.
To convert the files to DNG, you must download and install the DNG Converter.
Here is the link:
Windows: Adobe - Adobe Camera Raw and DNG Converter: for Windows
MAC: http://www.adobe.com/support/downloads/product.jsp?platform=Macintosh&product=106
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Jitendra
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