I was trying to import a large number of files on 10 Organizer.  10 Organizer now hangs at the launch.  The Welcome screen appears for a second and then crashes.  How can I fix it?

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  Hello Janet,.

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  Hi PTTimothy

  1. what operating system is installed on the computer?

  2. you are the administrator of the computer?

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  1. what kind of file contains the DVD?

  2. If it works well before? If so, then remember to make changes to the computer, after which the issue started?

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  Hi Michael,

  Thanks for posting your query on the Microsoft Community.

  Because the problem is specific to a particular video file or all the files?

   

  Follow the methods and check them off below if it helps:

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  1. click on Toolsand then click Options.
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  Thanks for choosing Windows and thank you for providing an opportunity to help you.

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• I get this message when I try to use my laptop... The group policy service failed to connect... How can I fix this problem please? __

  the laptop had windows xp originally... I've updated to Vista.  He worked for a long time

  Hi ashenstar,

   

  Welcome to Microsoft Answers Forums.

  We would like to get more information about you to help solve your problem. You better, please answer the following questions.

  ·         When you get this error message?

  ·         When was the last time it worked?

  ·         Remember to make changes to the computer recently?

  ·         You have security software installed on the computer?

  ·         How many accounts do you have on the computer?

  This happens especially if the user profile is damaged.

  If you have all the other user accounts on the computer, try to connect to this account and check if you are facing a similar question.

  First suggest to check if you can boot to the desktop by using the procedure in safe mode.

  Steps to start in safe mode with networking

   

  1 restart your computer if it is running.

  2. tap on the F8 key after your initially on powers computer.

  3. Once you see the menu Advanced Boot Options, you can stop tapping.

  4. use the up/down arrow keys to highlight your selection.

  5. Select Mode safe mode with networking and press ENTER.

  6. you should see loading drivers and wait please.

  7. you should then be at the Welcome screen.

  8. connect to your computer using an account with administrator privileges.

  Start your computer in safe mode

  http://windowshelp.Microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

  If you are able to boot to the desktop in safe mode, first create a new user account.

  Then suggest running a virus scan online on the computer, the mode safe mode with networking.

  Check the link below for the online virus scan

  http://OneCare.live.com/site/en-us/default.htm

  If you are able to connect to any other user account on the computer and cannot connect to an account, you will need to transfer the settings from the user profile of the user account corrupted to a new user account.

  How to copy data from a corrupted to a new profile in Windows XP user profile

  http://support.Microsoft.com/kb/811151

  Difficulty of a corrupted user profile

  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Try the following steps only if the computer has more than one user account.

  Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.

  http://support.Microsoft.com/kb/947215

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.