I was trying to import a large number of files on 10 Organizer.  10 Organizer now hangs at the launch.  The Welcome screen appears for a second and then crashes.  How can I fix it?

I was trying to import a large number of files on 10 Organizer.  Now, the organiser hangs at the launch.  The Welcome screen appears for a second and then crashes.  How can I fix it?  I use desktop iMac with Yosemite.

mercad611 wrote:

I was trying to import a large number of files on 10 Organizer.  Now, the organiser hangs at the launch.  The Welcome screen appears for a second and then crashes.  How can I fix it?  I use desktop iMac with Yosemite.

If the problem is related to a corrupted catalog, try to open the organizer with a new empty catalog.

Hold down the SHIFT key at the launch of the Organizer. You get a dialog box with the choice to start with a new catalog, or start with a different catalog and even to 'fix' the current catalog. If your organizer starts with an empty catalog, use the option 'fix' on your corrupt catalog.

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