I was trying to reactive my photoshop that I ordered last November 2014... and I also changed my credit card information to my new.  I accidentally updated my order one for $49, but I don't need this... I wanted that my former order for $9.99 / month reac

Similar Questions

• don't want to change the credit card information, but there ist no abo in my Adobe ID under "abo and products.

  Hello, this is Rita of the Germany.
  I use CC for 1 year. Know I have to change my credit card information. I logged on, went to ABO & PRODUCTS, but there is no pick-up abo. Wat can I do not know?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I can't change my credit card information. When I try to make these I got a message that I can not do this activity now

  I can't change my credit card information. When I try to make these I got a message that I can not do this activity now

  Hello

  If you are not able to update CC details you can contact Adobe customer support contact customer service

  Make sure that you are connected using your Adobe ID.

• When I try to change my credit card information, I get the step that the billing address is wrong.

  What do I change my credit card on my account information.

  Verify account problem https://forums.adobe.com/thread/1275549

  Providing all the information, I have, because you really need Adobe to fix this problem

  Ensure that EACH DETAIL is the same in all places, you enter your information

  -in how to spell and punctuate the parts of your name and address

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  -e-mail https://forums.adobe.com/thread/1446019

• I need to change my credit card and restart my signature. I do not understand how do. Can you help me?

  Please, I need to change my credit card information, but can not access my payment information, to make this change. I need your help.

  Hi Rita,.

  Please contact support by calling/chat for billing queries and update of the payment:

  Contact the customer service

  Kind regards

  Sheena

• Dear CC Team, after cancellation of REVEL I perhaps need more space in the cloud (which was unlimited with REVEL upt to now). But I don't need tools more, PS and LR are perfectly sufficient for me. Please advice how I can extend my cloud storage? !! Kund

  Team dear CC,

  After cancellation of REVEL, I perhaps need more space in the cloud (which was unlimited with REVEL upt to now). But I don't need tools more, PS and LR are perfectly sufficient for me. Please advice how I can extend my cloud storage? !!

  Kind regards

  Henning Waschk

  Plan photography special includes 2 gigabytes of storage cloud

  Comprehensive plan includes 20Gig of storage cloud

  Team plan includes 100Gig of cloud storage

• I have to cancel my subscription ExportPDF; I was charged for the year ahead, but I don't need.

  I have to cancel my subscription ExportPDF; I was charged for the year ahead, but I don't need.

  Go to Adobe Creative Cloud

  Hi Olga,.

  Please check the help below document:

  ICES.html https://helpx.adobe.com/x-productkb/Policy-Pricing/Cancel-subscription-Acrobat-Online-serv

  Kind regards

  Sheena

• I accidentally ordered keynote, but I don't need. How can I get refund?

  I've been accidentley Commander keynote in my MacBook Air today, but I don't need. How can I get refund.

  In fact, I already had the keynote on my country an another Apple ID. I so want to get refund.

• Hi, I'm changing payment five days ago mi information (I need to change the credit card number), but something happen and appears an error with this announcement page: "error number: PMT_000008" then... What should I do?

  Hi, I'm changing payment five days ago mi information (I need to change the credit card number), but something happen and appears an error with this announcement page: "error number: PMT_000008" then... What should I do?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Was about to make a donation to the work (have done it before, from home), but suddenly had internal alarm about the enter credit card information. Reinsurance?

  We had a few phishing fairly sophisticated at work; suspect this is why I hesitated. You can reassure me that this is the true Firefox so I can donate?

  Hi vschulz, thank you very much want to support mozilla and firefox.
  the authentic for mozilla donation page is hosted at https://sendto.mozilla.org/ - when you see this address in your address bar and the padlock icon indicating a secure connection, it will be prudent to make a donation (this page is also linked from the home page by default in firefox at the moment) - I do not know if your corporate firewall is recovering just any entry of credit card information and alerts you to this topic but...

• Hello! I changed my credit card, and I'm trying to change the number of the account, here, too, but does not appear, how can I do this?

  Hello! I changed my credit card, and I'm trying to change the number of the account, here, too, but does not appear, how can I do this? Please answer me as fast as you can!

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

• Hello. I am brand new to Adobe. I used the trial and now I'm addicted. However, I ordered Photoshop, put in my credit card information and came to the site. Nothing. I don't have a serial number or E-mail from Adobe. Now I wonder what to do next because w

  Hello. I am brand new to Adobe. I used the trial and now I'm addicted. However, I ordered Photoshop, put in my credit card information and came to the site. Nothing. I don't have a serial number or E-mail from Adobe. Now I wonder what to do because whenever I go to the chat support, nothing is there click on. I just want to start, and it's really frustrating. Can anyone help?

  No, you don't need to uninstall. When you use the chat, you want to make sure you are signed in with your Adobe ID and have cookies enabled on your computer. The cat will become available when an agent is available. See this link:

  Adobe Photoshop CC is still in trial mode after creative Cloud service was subscribed.

• My payment deals due to a billing address error. "The billing address does not match your credit card information" or something like that. I can help with this?

  A month ago I started my trial version of CC. Immediately, I wanted to start my subscription. But even at the time my payment would not cross. I talked to your support by phone and got an e-mail link where I could fill my credit card information. The Defender said that as soon as Adobe has solved the technical problems (because saw it on the computer my billing address information was correct), he could enter the info for me.

  Now, I'm sitting here, without a work permit and still get the same message "the billing address does not match your credit card information.

  Contact technical support during business hours - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

• I want to update my payment, change the credit card, but says EDIT PAYMENT INFORMATION ERROR several days ago and I can't pay

  I took days to change my credit card, but I get the page has an error and have knowledge, but still can not afford and don't want to lose my products

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• There is no place on my account to change the credit card to paypal! I want to keep my account but I can't change the payment method! What can I do?

  There is no place on my account to change the credit card to paypal! I want to keep my account but I can't change the payment method! What can I do?

  I have enough in my account to use paypal, but not the credit card!

  Need help!

  HI Sandeskitr,

  Unfortunately there is no option to change credit card, paypal or vice versa.

  If you want to change your payment information, you will need to cancel the subscription and buy a new subscription with a different payment option.

  Cancellation:

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  For plans:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  Let us know if you need more information!