I watched a DVD of the last week, but today my dvd does not open drive and my e drive is not showing on my Computor.

A week ago I watched a dvd on my laptop.  Although I had problems, such as; I would put the dvd but nothing would happen and when I went to my computer, drive E would show that it doesn't have a dvd in drive E. I want to restart my pc and it works finally. However today, I can't even drive to open it and when I go to my computer, I don't have an E-reader display (only C and D drives are now).  I closed and removed the battery for several minutes to reset (that's what I did before to operate).

I am at a loss... Please help.

Thank you

Hi Kathy,

Were there any recent changes or updates made on the computer?

I suggest you to return the item and check if it helps.

Your CD or DVD drive is missing or is not recognized by Windows or other programs


Let us know if it helps.

Tags: Windows

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