I watched a DVD of the last week, but today my dvd does not open drive and my e drive is not showing on my Computor.

A week ago I watched a dvd on my laptop.  Although I had problems, such as; I would put the dvd but nothing would happen and when I went to my computer, drive E would show that it doesn't have a dvd in drive E. I want to restart my pc and it works finally. However today, I can't even drive to open it and when I go to my computer, I don't have an E-reader display (only C and D drives are now).  I closed and removed the battery for several minutes to reset (that's what I did before to operate).

I am at a loss... Please help.

Thank you
KW1957

Hi Kathy,

Were there any recent changes or updates made on the computer?

I suggest you to return the item and check if it helps.

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/kb/982116

Let us know if it helps.

Tags: Windows

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