I will NEVER buy another HP product again, until they bring back all operations to America!

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• I will never buy another Dell as long as I live

  I hate Dell with every fiber of my being. I got 2 computers, a M4700 and a M4800 and none of them worked and I run an online business and have not been able to work while they keep breaking. Brand new, works does not in the delivery. I'm trying to get a refund now on the 2rd broken one in 5 months, and I went through the usual India bounce around and have been waiting for 45 minutes again. Last week, I was logged out 15 times. I told my story at least 20 different representatives who never write it down and then disconnect me. I don't understand how they have clients, running a business like that. I'm a Web Designer and computer consultant so that people ask me what to buy all the time. I'm going to write my story and leave it on the net. I've never jerked around this property. If I asked them to loss of activity and all the hours I spent waiting and trying to get this problem fixed, it would be 20 k more. No lie. This is my hourly rate more business lost because I have not had my computer for 5-6 weeks on / off power in 5 months. I've been waiting for more than 60 minutes after being transferred from the India. I listen to this music on hold lively again. Since I bought the computer of origin in December, it never worked right. He was dead out of the box. They send a tech guy who has replaced most of the parts and it never worked right, then they send me the M4800 3 weeks and he broke completely two weeks after I got it. I want a refund. I don't want a 3rd computer. Also, I have no computer. I can't work. Of course Dell tells me that they can't pay back me, because the original order went from 30 days. Which is ridiculous. How can they do that when I have a computer that has worked since the first day. I gave them a chance to solve this problem, and it is not fixed. I'm not waiting 90 minutes and they refuse to refund my money. I have to wait another 3 to 4 weeks to get a new computer. I can't believe they do. Now, I entered my code of service 7 times and it is not recognize all the numbers that you enter. It's like a loop with them. I can't get help. It is a nightmare.

  I'm blogging on my site, but the story is not yet done yet! I still have it in draft form.
  I never thought that he would go so long... in 8 months. Here's my nightmare to date.

  This is a true story as incredible as it sounds when you read it. What I find the most amazing, is how Dell is still in business running it like that. After about four months of Dell, I realized that I need the entire document. And the story is not yet finished and it's been 8 months and 4 computers later.

  9/2013- My Acer is overheated and cannot manage the level of video processing that I need for my business.
  I start shopping for a computer that will last me for years and be durable and reliable. Read criticism of M4700 for PC Magazine and think it's a good deal and good computer for my needs.

  Buy 9/13 this deal includes Pro support which is very important for me because of my bad history with Dell and terrible customer. I'm charged and the clock of the guarantee starts even if it's another two months before I was able to use the computer. Takes a full 6 weeks to get it. They ran out of somewhere.

  Oct 2013- Is not a DVD/R in writing, somehow, I missed it on the prescription. Send it back. Takes still 4 weeks
  
  Nov 2013 happens - I knowledge now, I did not Support Pro, and they will not give to me because it my mistake when I don't have for the accessible reader into writing. Too busy to put in place, leave it for a few weeks.
  
  DEC/2013, start moving files and put in place, but working on two computers for a month. Finally get all the programs installed, start using the start and I get a blue screen of death and multiple shut downs when you are doing something to do with videos, and then it becomes closed and blue just randomly screens downs for no apparent reason.
  
  January 2014 - blue screen boot all the time, before it was once or twice a week. Download Dell Remote help - middle of 3 hours of the night and can't fix. Reference Dell group still 2 hours and they can't fix it. Computer will not make any video work. The main reason I bought it. I'm starting to find a lot of other people on the Dell forum having the same problems. A lot of broken computers and blue screens that appear constantly.

  May 2014- Dell finally give up and decide to send me a new computer. Will be 2-3 weeks to get to me.
  A better that they say. I ask them to switch me to Support Pro because I had so many problems, they say no.

  End June, 2014 New M4800 arrives - spend hours to move files, reactivate all of my graphics and design programs web, office suite and many many programs I use for my business. Two weeks later, I'm downloading some work online and the computer becomes black. Does not start, all the lights at the top of the fair Board flashing.

  July 2014 Call Dell, hours later, looks like the motherboard is bad. I have no computer and now I have no access to my emails and my files of the company and everything else I need. Tech comes out two days later, change the motherboard, video card and more. Computer still does not. He has no idea what the problem is. Ordered another motherboard, just came back two days later, works again on this matter and considers "non repairable computer." I call Dell and they CS Rep tells me is not repairable does not mean it can't be solved. I talk to him, how can you say that? I need another computer replacement and before another 4 weeks. Now, I have no access to my work for the last 8 months and e-mails and they suggest I have borrow your desktop to someone if I can use the hard drive!

  I have an external one put in place, but it is useless to this situation on a laptop. The guy told me that I have to take the computer share following its directions on the phone until they send me a replacement.
  What the? Dell is going to force me to disassemble the computer to the phone until they send me a replacement? I already remove other two computers, and I'm getting sick of the present. All I wanted was a computer that worked. I have spent so many hours on it, and now they are forcing me to disassemble a computer? What kind of service is that?

  I hang up and cry. So I'm on my work. I need to get the job done and I can't. I call Anthony, my guy tech who tried to repair the computer and he is shocked by what they want to me and told him and his boss will try to help me get a faster replacement computer. He will try to reopen the case and talk to someone at Dell. They are independent contractors, and I can see fighting for not to say anything negative. He feels really bad for me, but he has no power or on what they are doing.

  I'm taking a break to talk to Dell, since I did not have another clock free hours for you can call, be disconnected and fight with them again. Whenever I call, I have to me shore mentally to deal with all the UPS crash and useful people and tell my story over and over again since the departments that I take care of not not talk to each other, and NONE of my problems are documented for the another dept to read. It's a nightmare. I realize there is good chance that I won't have a computer for weeks, then I begin to dig all the old computers that I and my Acer I bought the Dell to replace.

  It's Friday and the Ministry of replacement is closed and no one can help me before Monday. I called my credit card and try to get a refund and the refund Dept. is closed for Citibank until Monday too.

  My Acer must be at the top of the unit. I put a sweater and work standing on the air conditioner. I spend the weekend to transfer all files from 8 months ago at my dad's computer.
  The transfer of 'easy' of windows is 9 and a half hours. I spent the next 3 hours reactivate and install programs that don't yield on and digging at the old licenses and codes, all of which are on a list on the broken computer.

  

  July 29, 2014 Monday morning: first of all I call Citicard, a refund would solve all my problems. I desperately want to forget Dell forever and just buy another brand. Card bank Citibank refuses a refund. They say that Dell has a 3 year warranty, they cannot help me. I cried as I hang up. This is the first time I did not use my American Express card for a major purchase and I'm seriously regretting this choice right now. I called Citibank before I used the card to buy this computer and they told me that they had the same policy for refund/replacement such as American Express. Amex would be of me reimbursed. You can count on them regarding such things. I will never buy something big with my Citibank credit card again.

  I decided to try again with a different CS Rep., I hope they won't have me disassemble the computer it's release-able before they order me my 3rd computer but I have my tools out and I ready to to do that if that's the only way I can get my replacement computer.

  Dell phone service is the worst and after that I finally find the right dept I ask for a refund and they say no way, but when they put me on hold, I learned to be queued means that you will be disconnected with Dell. I think that 'hold' is the code for hang up on this person. I added to the top how time may that I was hooked to the top/disconnected upward by them and it now more than 30 times. The total number of real. Can you imagine if I was a boss or an employee for Dell? This is not the case for me.

  I connect everything and everyone that I get, I ask their name, and ask them to call me if we get disconnected. In two hours I'm trying to get help this morning I eventually call Dell more than 8 times. One of them told me before it disconnects / places awaiting me, "our software is.". Two of the 8 people who pulled swear me they help me and promise to call me if we're disconnected but never call back me. Another said to me earlier in the day, "we had problems with some of the parts of these machines. I have names for everyone, but they are not real half the time and you can never talk to them or even to find them. Two hours later, 8 disconnects and 5 times my story and enter all my information on the phone and listen to their music on hold, I now hate with a passion.  I get a CS Rep named Eric who says he will take my case and take responsibility for it.  He will order me a replacement. Erik assures me that he will be in charge of my case and I don't have to continue to talk to different people. I get the confirmation email saying he'll come within 10 working days.

  Usually 2-3 weeks of not having a working machine. Another day of shooting. I can't do any work for my clients and work piling up. Children begging me to buy a computer from anyone but Dell and just sell the following that they send me on Ebay. I feel that how can I do this to someone else? I don't know how the guarantee would transfer more and honestly, I feel like it would be dishonest to stick to a person with this problem.

  7/30 Computer replacement number 3. I try to remove the hard disk from broken replacement machine number 2, but one of the 5 screws to remove to get out the hard disk is stripped. A screw away from my life back. I call Dell.
  Customer Service-says his name is "Alex", I ask to be sent to a tech person to remove the screw. Waiting and the phone for an hour. Refused. I told me they don't do that. I need to go somewhere and pay me or mail back into the computer and they will then send me the back of the hard drive.
  Within 10 working days. I've now had my computer for more than 5 weeks. I pray you, they refuse. I take the hardware to the computer store and they use their tools extractor and may not leave the screw. They are trying. I love my local hardware store. Thank you True Value Hardware in Castro Valley, you guys are the best. They are like your time old corner store. They are actually in the middle of a neighborhood. They seem to have a bit of everything and generous in offering to help you when you have these weird problems. I'm going home and email Eric, my rep cs who promised that he would take responsibility for my case, and I ask him to help me please. Here's what he sent back 24 hours later.
  "I'm sorry, Madam, but I must inform you that I no longer work in the Department of the workstation. I have moved to another Department and no longer have my old cases, including yours. Your case will be given to a new owner if. I trust that they will be able to solve your problem. ».
  I just laugh at it. I'm at the point now where the only thing that will make me feel better is to publish my story and leave my honest comments everywhere on the internet. Dell will spend millions to get new customers and then they treat them like that. What is the problem with this company? I will become the person walking anti-dell in my personal life.
  A dark reminder of what can happen with Dell if you have any kind of problems. I have send an email 'Mary', who told me her name was Alex yesterday, but my follow-up e-mail is Mary. Now I ask a confirmation email whenever I talk to someone, but I only get these about 1 5 times. I learned to try to force them to send me an e-mail while I'm still on the phone. I beg you to help me. No response... never.
  I now know to call, nobody will help twice. Just wait for that if you buy a Dell computer. You never have a person who will help you in fact. They are all fired the ball and you can't get real names, extensions or anything like that.
  
  7/31 call CS Rep name is Karla. 1 hour. I make sure Karla is going to call me at the time where I'm getting hung up. She is wise and never put me on hold for the whole time we're talking about. She puts just the phone down instead. Seriously, I think that it is the ONLY way that Dell will not cut you. I feel hope, it may be actually trying to help me. I request this be dealt with in order to return the computer and recover the hard disk. I'm ready to box it upward, and then return to the UPS Store for the 4th time to regain a Dell computer. I ask him if they can speed up it somehow since I am now 5 weeks without a working computer.
  At this point, I do not expect anything. I kept telling them how I run an online business and can't do my job and have the year last of my life on this hard drive. Why bother? They don't care. No one took in charge the world this month as any other 8 that my CS Rep John 1, whose email I can't access even more and they wouldn't give it to me once again when I asked. Karla talking to several departments different and after a lot of time to hold (but not actually put on hold, thank God), she tells me that they will send a technician home to remove the screw. Seriously? Can you even believe this? I begged Mary/Alex yesterday and she was cold and unyielding, there is no way that would happen. I expressed my disbelief to Karla, who said only: I am pleased that help you, it will be 3-4 days for the service call? Much better than the 10 days that looks more like 3 weeks.

  Independent contractor for Dell Anthony released two days later and can't get out the screw.
  Now he almost 05:00 for Dell and I will not be able to get any aid again until Monday, this guy Brian tells me that I'm out of warranty before it bothers even to read my file. I tell him I'm on my replacement computer 3rd of them so I'm certainly not out of warranty. And to find my service ticket, he put me on hold and... Click, disconnected. Every time. Like clockwork.

  I call back review this brand-new and the rep, Josephine said I have to put you on hold... I Scream no, until it can do (and disconnect me again), and I beg him to put just the phone down.  She does and I have heard all the people on the phone, wow, who are strong and then after 5 minutes it goes silent... oh no, please please do not disconnect me once again... I have to just sit here and wait for the operator turns on and says: ' If you want to make a call, please hang up and try again. Wow, I truly memorized by high hanging on so many times by Dell and hear the interrupt message. Josephine, he said now the warranty is not displayed. Honestly at this point, I think I should write off the 2000.00 for this machine and forget it. I easily lost 10 times x billable hours and work during this period of not being able to do my job and on the phone trying to correct problems with Dell. Josephine treated the return of order, and I ask him how can I be sure that I will come back this hard drive? I don't trust them at all. I do not hang up until I get the email of its confirming everything. Also sincere to someone of you other sufferers as it there, don't let them put you on hold! Tell them to put just the phone down. It's the only way you will not be disconnected.

  

  Since I bought the first Dell Sept 2013, I do not have the use of my computer for 4 months. Up to half of the time since I placed the original order. As of today, I am looking at another 2 weeks until they send me back my hard drive. I do not have a usable computer to return to my work online.
  I was forced to recreate jobs and combine work better as I can for my clients. My email is an obsolete year now and I have no access to the programs and files on the hard drive that has a stripped screw.

  TO BE CONFIRMED...

• NEVER buy a Lenovo product again! [Y570]

  I got my Lenovo Y570 since December 12 or more. Since then, I've had hundreds of screens blue and some of them resulting I completely reinstall the operating system. So instead use the recovery partition, I used my own copy of Windows 7 Ultimate x 64... and I always get the blue screen of death. Yesterday and today (8-9 April) I had the blue screen over 10 times.

  I called tech support and they just told me to restore the operating system and that it was not something more that Lenovo could do about it.

  I thought that the Lenovo products were good?

  People should be warned before that they buy crap from Lenovo; "Constant blue screens, we can fix it."

  CAN WE PLEASE GET MY MONEY BACK!

  Moderator edit: expletives deleted.

  
  

• BlackBerry smartphones will not buy another Blackberry

  I had a curve since 2008. I got a newer curve in January when I renewed my Verizon contract. I am extremely disappointed by the general slugishness of the phone. I thought that it would be better than my old curve with freeze ups, white screens, the "eception exception" and "illegal action" messages / freeze ups and it was for a while. Then, a few weeks ago I received a message about an upgrade of the system I did and now I'm back to the same problems as my old curve - freeze ups, white screens, sudden resets, having to get a battery out frequently, browser very slow speed, downtimes, etc... Added trouble to just upgrade to the way I navigate screens at home with the means the screens are distributed in all the icons, frequently used icons, Favorites, etc. The update comes to increase my frustration with my Blackberry in general. My problems are unique to my phone alone. Other people tell me that their BB has similar problems. Are we just a bad thing? At this point, I will not buy another BB and unfortunately I do not recommend BB to friends if they ask how I love my curve.

  I already said that I have a Curve 9330. No need to answer though, as I'm rejecting this week. I don't know why Blackberry even exist anymore.

• Hello. There is a problem on the IPhone s 5 - after reset, the display flashes on the sides for 10 minutes, then the flashing stops. And the problem does not appear again until they do not use a Hard Reset (Power Home). The phone is new (5 days). It's a m

  Hello. There is a problem on the IPhone s 5 - after reset, the display flashes on the sides for 10 minutes, then the flashing stops. And the problem does not appear again until they do not use a Hard Reset (Power + Home).

  The phone is new (5 days). It's a wedding?

  If you encounter this flicker, then the next troubleshooting step is to restore from a backup. If the behavior persists after the restore, then the last step is the factory restore. If after the factory restore and adding no additional content, you see always this problem, then you must make an appointment at the Genius Bar to the nearest Apple store or service provider authorized Apple to have the material examined. If the behavior goes after the factory restore, then sync again your content manually, without using the backup. It seems to me it's corrupted content in the backup.

  Restore your device from an iCloud or iTunes backup - Apple Support

  Use iTunes to restore your iPhone, iPad or iPod settings - Apple Support

• iPad safari crash, reboot back to the home page of safari. Has begun to do this with 8.1 update and never stopped. I hope that new updates should solve this problem, but they did not. I will not buy an Apple product once again.

  MY iPad hangs on web pages to the home page of Safari. Started to do this with the 8.0 update way back. I kept hoping that each new update which would stop, but it's not. I is very annoying! According to me, I don't want another Apple product. I've seen other messages on this same thing and some answers say to hold the home button and button simultaneously until iPad goes out but this is not enough. Apple does not seem to care to fix it after all these months.

  If you think that every iPad 2 does that and ignored, Apple?

  You realize that it could be a website that you visit that could cause this? Or an application that you have. What did Apple say when contacts you to this topic? What else did you do besides a reset?

• NEVER BUY ANY HP PRODUCTS AS THE COMPANY HAS NO INTEGRITY

  I have notebook G42 I bought are 3 months of HP direct, there is. The first month went great, then came the fritz that the computer would be completely white. Yesterday I was finishing my college paper and hard drive suddenly crashed, and that was the last point. I called HP support in India, and they said it might be my hard drive or the motherboard. But we cannot verify the motherboard without the hard drive. So... I thought to send me a new laptop so its been 3 months and half of the computer is defective. They said that I had to talk to a case manager, since we can only replace the laptop within 21 days after purchase. What do you mean by the warranty of defect then? / Piece of shit I think... My number is 7502099366 and I talked to 4 different case managers, saying that they need to talk with their manager to decide the outcome. Also, I spoke with a guy name eric, who adopts a unprofessional behaviour by lying to me, and then claiming that I never heard ALL of his answer. Well hell I'm not a mind reader, so, how do I know you give me false information. He was rude and kept giving me 20 mibutes of hold time. Again, I write an article in my local newspaper and college on this horrible experience and this company and will be pre-cauting my peers and friends not to buy hp products more.

  They used to have, but in recent years, they have taken the path of Dell and focused more on quantity than quality.  I have a neighbor who has two mothers fried because they had the nVidia chipset and we have one as well.  I won't recommend HP computers laptop clients until HP begins to take responsibility for their products again.  Toshiba seems to have the highest mark of longevity.

• Computer will not process 4.0 update. How to bring back my old version?

  I just upgraded Firefox 4.0, but when trying to open the application, the operating system of my MAC will not manage this version. How can I download an older version that works on OS x?

  Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third part of Firefox 4 version that works under OS X 10.4/10.5 and PPC Macs, for details, see http://www.floodgap.com/software/tenfourfox

  If you prefer, you can get the latest version of Firefox 3.6 http://www.mozilla.com/en-US/firefox/all-older.html

• Never intend to buy another product netgear

  Just to tell you thank you to remove the ability to allow me to add a new mac address to the list of access control on the WNDR4500 after the upgrade of the firmware V1.0.1.40_1.0.68

  I will never buy another netgear and that product * beep * router tyass goes in the Trash now, way to go idiots!

  I found an old thread that says that the access control works in V1.0.1.38_1.0.64, you can downgrade to this version and save your router from the trash.

  Again, the main features, just support for SOAP ALI 2.0 does not seem v1.0.1.40_1.0.68.

• It will never be a new Flight Simulator?

  Microsoft will never do another Flight Simulator. I think FSX was a good match, but I think microsoft have the ability to create a more realistic and better game.

  Hello

  You never know when a new version comes out. I suggest you have a look at the page Flight Simulator developers resources for news and articles here:

  http://msdn.Microsoft.com/en-us/ESP/cc742007.aspx

  You can also send your comments to the Flight Simulator team at the bottom.

  http://www.Microsoft.com/products/games/FSInsider/team/pages/feedback.aspx

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Surface Pro RT 64 GB - it will never be upgraded to 10

  Hello

  Microsoft never publish a clear statement regarding on an upgrade to 10 will never be available for RT, or, if they do not always hear provide an upgrade. One way or another, it would be good to know. ?

  Hello

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you have a query.

  I suggest you to refer to the Microsoft Help Article below and check if that helps.

  https://www.Microsoft.com/surface/en-us/support/install-update-activate/Windows-10-upgrade?OS=Windows-8.1-update-1

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• AE will never work with / support Nvidia GTX-970 cards?

  AE will never work with / support Nvidia GTX-970 cards?

  All the features but that already work with these cards. The only exception is the GPU acceleration of the plotted in 3D rendering engine Department, which is an obsolete feature that is phased out.

  Details:

  Features GPU (CUDA, OpenGL) in After Effects

• How can I activate windows without having to buy another product key?

  Windows says that the product key for my pc is already in use. I don't have another and I don't want to buy one because I have bouht windows. What should I do?

  Hello DCM1,.

  You don't need to buy another key, simply activate by phone. See this link from my Web site: http://vistasupport.mvps.org/product_key_already_in_use.htm

  The telephone activation line is automated. You will be asked to press 1 to xxx etc. Do not press any key. By not pressing any key you should be transferred to a real person, and that person should be able to help to activate your copy of Vista. Just explain what happened.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• My laptop is dead where Acrobat Pro XI has been installed so that I will reinstall on another computer.  How can I make my active serial number again?

  My laptop is dead where Acrobat Pro XI has been installed so that I will reinstall on another computer.  How can I make my active serial number again?

  Hello

  Please download Acrobat Pro XI from here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  After downloading install it and on request provide the serial number for the XI and the product will be active.

  If in case it gives you an error with activation please Contact Customer Care.

  Thank you

  Abhishek

• I really want to buy another product key. Help, please. Thank you!!

  I bought Windows online before going to school. Now, it's the end of November and my computer up to date and a message stating that my Windows is not genuine. I lost my product key, then, how to enable it? I really want to buy another product key.

  Thank you

  Jonesy

  Here are four utilities, which can display your product keys if they are still there:
  Belarc Advisor: http://www.belarc.com/free_download.html
  (He did a good job of providing a wealth of information.)

  Also: http://www.magicaljellybean.com/keyfinder.shtml
  and: http://www.nirsoft.net/utils/product_cd_key_viewer.html
  and RockXP: http://www.majorgeeks.com/download4138.html which has additional features

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us