I work tech support for an ISP broadband. Get a certain calls lately from connectivity lost on cable connections.

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• 22/07/13 - caveat, 'ZIRCON SYSTEMS, TECH SUPPORT FOR WINDOWS' CROOK, USING THE PLOY of id # 888DCA60-FC0A-11CF-8F0F-00C04FD7D062

  Last week, and now on the longest phone conversation with me this morning, Mon, 22/07/13, phone swindler wants to CHECK the ID NUMBER OF YOUR COMPUTER.  A 3rd call repeat 'husband' today, from "Steve Matthew," of "Zircon systems", where the staff is all "Microsoft Certified technicians".  Said our PC has been disconnected from the server "universal routing" and needed to check the identification number.  Said computer infected and disengaged, errors with malicious files.  That 50% of Microsoft applications does not.  Finally, after several questions polite but stupid me, as if to say but our computer works OK?  the appellant was told that he is temporarily hung up a temporary server! but it must be reconnected...  After having his name and telephone number - strongly Indian accented man "Steve Matthew" on the phone # 408-498-3608, and have patiently give me the 888DCA60 etc etc 32 numbers, he indicated that he understood my being suspicious, but it is a Microsoft Certified tech, calling for Windows, have we not Windows 7 or XP or Windows 8, etc.?    And he said I could not find the computer ID number easily, it wasn't on our guaranteed purchase paperwork, etc, that I would need to go online with him, to find our location.

  Knowing that registrations for computers, go directly to the manufacturer only if you send the information on your purchase, and that no known iin manufacturer sends the modern world 'Oops, you're disconnected' phone calls, it seemed a bit of fun to keep to provide information...

  So I explained to Mr. Steve, when he repeated for the 4th time that it has been certified Microsoft Tech and trustworthy and kept warning me that our computer would break soon, that, by analogy, certified Subaru Techncians had simply taken a few classes to automotive Subaru training and were not necessarily qualified or guaranteed to work on my car the certification does not matter, you should still consult your dealer, the garage, make sure it's good reputation.    Then, I asked him directly, so, on a phone call from me, a total unknown, he would be willing to send me or transfer to me $2 000,00.  He actually misses, in dismay.  So I repeated it-$ 2,000, say, in US dollars, would it send it to me, if I had called and told him his bank account had been disconnected from his bank, and I needed to reconnect it?   He ate and asked me ' you mean $2,000! $? ' so I said yes, would he give me or transfer to me on this amount, based on a phone call?  He said absolutely not.  End of quote.   I told him how we would check with some type IT geek friends we know, took his phone, name and said I would be back to him and please DON'T NOT CALL BACK IN AN HOUR, BUT PUT us WE HIS DO NOT CALL LIST.

  At this point, I googled Zircon systems - and there is no such American society less than a jeweler or invest co. in Illinois), although I had a systems Zicom in India, which seems to be the sale of legitimate & electronic security systems and then I googled the identification number, find some great ads about what happen and asks what will be PayPal scam, if one agrees with the appellant and goes online and follow their directions.

  (See mutation 2012 of a David Jacoby to http://www.securelist.com/en/blog/208193750/ , who described a telephone scam quite similar, with the technical information, copy requested screens, orders).   Maybe giving a technical support genuine or scam to support people on your side, an idea of what was going on my caller to walk me through, if I had fallen for the Universal Server disconnected claim it does?

  Hope this helps to update your information, files.

  In any case, this is my first time ever having reported a telephone scam.  Thought it would do, seems since then I received a call from update and more sophisticated scam.  My husband simply hung up on the caller last week - he knows little re our PC, I ask more tech-savvy people to help if necessary.  But then, the scammer called back, too.  If something had to be done to put an end to the process?

  Don't forget, if you get that kind of call, simply ask the crook to trust YOU, say that you are a certified technician to bankruptcy with years of training from the IRS.  Ask if he is personally prepared to transfer $2 000,00 to you (via Paypal, do not give your bank account to him for any potential future direct deposit!), but preferably by cheque of... And it must be sent to the address of your worst enemy in life, as you need the alimony to a former spouse.  Or to a mailbox in a different city than your...  And then tell him you'll telephone him with the identification number of your computer, once you have verified that the money is in hand.

  Done politely, in a pleasant soft voice, you would be surprised how unprepared the scammer or snow must be befriended as a simple employee, but itself for you send funds then asked?  I'm looking seriously for the money from them here - I'm not asking in fact send me $2,000, but I said that I was trying to explain by analogy, with auto - trained technicians and requests for money, why I wanted to check with the best-known people before giving identification numbers.  Analogies, it seems well understand what we hear - an example?  I just him speechless when I wanted a large amount of course him sent me instead...

  Uh, Mr. Steve Matthew, Zircon systems, technical support for Windows company, also clearly didn't "want to send me a few thousand, and he hung up, after I suggested that he does not call again, asked him to put us on the list of subscribers do not call...   Clearly a new variant, although, in the wick on the Microsoft Certified Tech claims, the name of Zircon systems company and so I thought after that.

  Hello

  I had a similar call from Indian women (?) strongly accented called 'Janet' of 'Zedconnsystems', based in Floria, USA. She had called asking to speak with my roommate to tell her at the computer (which is mine) showed the error messages.  She shook off the usual garbage and was unable to answer most of the questions I asked, but gave his phone number as 4084983608.

  As far as scams go this one seems rather transparent, but mention on the off chance someone saves a load of hassle!

• Photosmart: Called tech support for help with my printer and got a sales pitch

  I called HP customer service today to get help with my wireless printer because it won't print wireless. What I got was a sales pitch to buy a value of $450 of virus protection! So very disappointed!

  Hello
  
  Thank you for using the HP forum.

  How can we help with your wireless?

  Have you tried the following:
  
  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem
  
  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU
  
  Hope that helps.

• for some reason, I get blank pages when printing from firefox

  I'm used to be able to print from firefox. For example, I used to be able to print fed labels. Then it about a few days ago he starts just printing blank pages. I thought I was out of toner, but this isn't the case. I can print from Word and other files, but not using your browser.

  Try of the reset described here:
  
  http://KB.mozillazine.org/Problems_printing_web_pages#Reset_printer

• New technologies of Image, OMG Tech Support and PC health Boost legit or scammers?

  I downloaded PC health Boost in response to a pop up and signed for $29.  The technician got remote access to my computer and made several areas requiring a rationalization suggested a best anti malware. He suggested that I could take my computer to the local Office Depot, or doing service remotely by the OMG Tech Support for $299 for a year of technical support. I signed up for remote assistance - for what he called a step 13 tune up and 1 year service tech for $299. He also suggested Stopzilla anti malware software for laptops for $50 each. I paid $405 with my credit card. He transferred me to a technician from the OMG that was supposed to take charge; I was to leave the computer open, connected and powered. I checked at 2:40; Watch box still "awaiting technician. About 07:00 msg showed work was going on, do not touch the mouse or keyboard. I tried to find a few reviews for OMG Internet and came across a question as to if OMG was a scam. The expert's response was that it was because of several reasons, she cited. I called automated national operator and request Microsoft support services, received somehow a couple of numbers in New York. (We are in the State of Washington).  I called the number that turned out be the support for new technologies of the Image. They said that OMG was a scam, Stopzilla was a bad anti-malware and to shut down my computer then OMG couldn't do any damage. I called my credit card to stop payment of OMG, (I forgot to PC Boost) and signed to the top with a new Image for 3 months of technical support and to check on my computer and cancel the job of OMG. The technician of the new Image then obtained remote access to my computer and has worked and will continue tomorrow.

  Now, I am completely lost and scared. Are all scams? They are all legitimate? My computer and information been compromised?  What should I do?

  Of the tank and into the fire. The list of scammers to which you have subscribed is more, isn't it.

  Keep a note of all companies currently take you on a tour at your expense and then make a return to the installation of the factory of Windows to ensure that, when everything is back running, all passwords are replaced by something very strong.

  Your computer is equipped with a recovery instead of disk partition...

  This is how the recovery partition is accessible to most popular brands...

  For Dell, press CTRL + F11 directly after switching on the device

  For HP, press F11 directly after switching on the device

  For LG, press F11 directly after switching on the device

  For Toshiba, press and hold "0" BEFORE and during the power upward

  For Acer, press and hold ALT + F10, as soon as you see the logo

  For Asus, press F9, as soon as you see the Asus logo.

  For Samsung, press F4 to the power upward...

  For Fujitsu, press the F8 key directly after the power

  Advent, restart your computer. Then, press F10 repeatedly until the message "Starting system recovery"

  Sony VAIO, reboot and press "F8" or "F10" repeatedly until the screen "Advanced Boot Options".

  You may need to try several times to get everything above to work. If after several attempts, you have no chance, or the machine indicates that there is no recovery partition, your only option is to contact the computer manufacturer and ask for the model recovery discs...

  After the reset, you should get all the updates from Windows Update EXCEPT for hardware devices. Then, you install a good antivirus. ONLY AFTER you have done this, if you replace the stuff of backups or install anything else.

  Likely, you will not answer to a popup in the future that requires money in Exchange for the worst computer support that you will never get...

  The guys and girls here support for FREE...

• Where can I get support for PS Elements 8/Mac?

  I tried to download Photoshop Elements 8 for Mac (and Yes, so I have a serial number I paid), but when I go to https://helpx.Adobe.com/Photoshop-elements/KB/Photoshop-Elements-7-8-9-downloads.html is not a download link for Mac. Where can I get support for PS Elements 8/Mac?

  I tried both connected and disconnected sessions, I also looked into my downloads, nothing.

  Stephen

  --

  Hello

  Please download a copy of the installer by http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml

  just a little tip.

  In case the link on the website does not work for you, try to click the link after logging on the http://adobe.com in a new tab

  ^ Ani

• Tips for use side Server; Getting started

  I am trying to create a form that sends the info automatically, consistently. "mailto:" pulls up an e-mail client, which I don't want to, but I never used side Server Tech before and don't know if I can still in my situation.

  I tried to create these two files - http://www.codefixer.com/tutorials/sample_form_email_script.asp

  I then put the 2 files (.asp + .html) in my folder on server - connected locally through my work computer.

  
  When I access the form.html via the internet, (http://www.srdar.org/aspnet_client/system_web/1_1_4322/form.html) fill out the form and submit - I get the error msg: "405 - HTTP verb used to access this page is not appropriate method not valid (HTTP verb) was used for the access attempt."

  
  When I access the form.html locally, fill out the form and submit, it directs me to a blank page: "email sent" which is, in my view, what is supposed to happen. Problem is, it does not send the email.

  I don't know if I still have a server that can use ASP technology - but there is a folder in the network a few .js files with a .html... I just assumed it would work... Any ideas? Something simple?

  ASP.net is not supported by DW.

  Does this sort of thing is something I can only learn/teach myself in a week? Because that's what Im trying to do.

  If you're hand coding, probably not.  If you are just trying to connect an ASP.net script predefined in your HTML contact form, it shouldn't take more than an hour from start to finish. My advice is to ask that the firm s IT or tech support for help. For security reasons, you will not be able to use your own forms & scripts.  The unsecured forms & scripts may leave a server vulnerable to malicious attacks by hackers.  Check with your own people prior to this.

  Nancy O.

  ALT-Web Design & Publishing
  Web | Graphics | Print | Media specialists
  http://ALT-Web.com/
  http://Twitter.com/ALTWEB
  http://ALT-Web.blogspot.com

• wireless router not working do not: told by iYogi technical support for wireless router Netgear that my registry is corrupt

  My Netgear wireless router (model: N300 wireless (WNR2000v3) router wireless) has stopped working properly without Internet access for my laptop (there was a triangle 'yellow' small 'i' (exclamation point) on the Wi - Fi signal strength indicator in the lower right corner of my computer screen.).  I bought only the router ago 3 months 25/08/2012.  Netgear technical assistance is really "iYogi technical support.  After more than 3 hours, Abdullah, Tech support person had me change what I think are 'DNS' settings for the router, and it now the next day, Thursday, November 15, 2012, works very well, "so far".

  My question is this.  The "iYogi tech support" person said, after took my computer during the process of fixing my problem, I had 9% of my corrupt computer registry files and I need to have a computer system 'optimize' made, then I wouldn't have the same problem with the router, and other problems with my computer, in the future.  The service would cost me $150 with 1 year tech support 24/7 from "iYogi" (support for Netgear tech. company) or $50 to do it once.  There was a LOT of pressure to pay then and not wait a day or more so I could think my 90 days of Netgear Tech. Free support ends on Thursday, November 22, 2012.  The person of 'iYogi technical support', Abdullah, said that because my Toshiba laptop has 4 GB of RAM and the Netgear wireless router has a very small RAM, then in a near future the problem could happen again and I have to pay a lot of money for the correction of a problem including my registry corrupted 9% of my Windows 7 (Home Premium (64-bit) with Service Pack 1).

  I had no problems with my computer that I've known since the purchase of this new about 2 years (a portable satellite youcef) ago.

  I have to have my system "optimized"?  My really register 9% damaged and if yes, is this normal or do I need to have it fixed?

  I was wondering if I had another brand of a router (for example the Linksys), I have the same problem?

  I would be grateful to anyone who helps to answer my questions and all the other advice on this subject.

  Thank you, or anyone in advance for all your help.

  Kind regards

  CCEntertain2M

  "Registry was damaged and needed optimization" - complete garbage, if the registry is damaged the PC does not start, the registry requires no optimization, third party that claims to optimize the registry software is snake oil and in the worst cases can make the system unusable.

  Usually if you have a router problem appear, of the first steps would be to reboot the router (unplug his pwr for a minute) and re start the PC. These steps are usually all that is necessary.

• Is it true that it costs $99 / month for Mozilla Tech Support if needed?

  A parent who has been using FoxFire for years had a major problem with the loss of his data; After doing everything possible (restorations, etc.) he called Mozilla Tech Support and they said: of course, just give us your credit card; the charge is $ 99 for 30 days of technical support. He called the right number?

  Sorry to say but your parent has been scammed.

  Support us here. Mozilla does NOT support. If the problems persist post on this forum for help.

  I'm sure that there are many places calling themselves Support Mozilla, or something very similar. More frequent are scams of Microsoft/Windows. Whowever is probably does not have a traceable site.

• Where is the support for the iPhone with some of these issues?  It's amazing that none of the iphone Tech responded to the unanswered questions.

  Where is the support for the iPhone with some of these issues?  It's amazing that none of the iphone Tech responded to the unanswered questions.

  This is a user forum. You to read the terms of use to which you agreed to when registering, you would have been aware that the participation of Apple here is minimal.

• I can't use my printer unless I pay for a company outside tech support to security?

  It tells me that I can't use my printer unless I pay for an outside tech support company to add security.  What specific information?

  Original title: Technical Support

  Wednesday, December 16, 2015, 20:21:17 + 0000, AngeliaR wrote:

  It tells me that I can't use my printer unless I pay for an outside tech support company to add security.  What specific information?

  You have give no details on what your printer is or who told you
  This, but it's not accurate.

  Look like someone trying to rip you off.

• I allowed to CS2, I contact Adobe support for new link and new key for the new facility for the computer updated. In the installation, I have inserted the key from ADobe that I got Adobe support, but when I open programms CS2 it will not work and gives me

  I allowed to CS2, I contact Adobe support for new link and new key for the new facility for the computer updated. In the installation, I have inserted the key from ADobe that I got Adobe support, but when I opened any CS2 program it will not work and gives me the invalid key error. What should do?

  CS2: Error: unavailable activation server | CS2, Acrobat 7, hearing 3 -.

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  https://helpx.Adobe.com/Creative-Suite/KB/CS2-product-downloads.html

• What is the number or the link for chat / call tech support?

  How chat or call technical support?

  I need assistance with obtaining my edit according to Photoshop in Lightroom on Windows 10.  I did reinstall it base, disaled anti virus, built a new catalog and it still does not.  At this point, would like to speak with support for troubleshooting in advance more.

  Hello

  Please click on http://helpx.adobe.com/contact.html 'until you get to 'chat'. So "open" Please use it, I personally had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.

  Or use the phone support | Orders, returns of trade

  Hans-Günter

• Permissions problems when you try to run any adobe app, the tech support guy even after trying to fix it for 2 hours

  I don't know what to do. One of my adobe applications gives the same error:

  Windows cannot access the specified device, path or file. You can not have the appropriate permissions to access the item.

  The above-mentioned tech support person was a test account, he did and has spent a lot of time doing stuff with all permissions to the adobe files. Finally he got it so at least to launch illustrator, then immediately crash. He just left without a job too shortly after.

  I am running windows 7, 64 bit. On my own personal computer. Help, please

  Note: I also had problems with creative cloud, who managed to get fixed

  Caps folder contains the database as Cache.db, media, db, pdb.db file that contains information about the installation of applications on the system and other essential data, in some cases if the files are corrupt, it is essential to remove the record of caps.

  Once you remove the record of caps, CC app will list Apps with button install because there is no information concerning the installation of the CC apps because the Media.db file will be deleted with it.

  In this case, it is preferable that you uninstall applications that is not listed as up to Date and being listed with button install, even if it is already installed.

• MacBook Air tech support scams

  Hello

  Has anyone heard of US Software Solutions Inc. and scams on them? I checked their site, seems legitimate, but anyone can put up a Web site. I called the numbers provided, a person pick up... however...

  I think I have been scammed. Yesterday, my computer froze with a popup that showed that I had a mistake and tech support number provided. I tried to stop the laptop, tried to force quit safari. The pop up kept repeating. I tried to open apple support, tabs would be open but the gel. I called technical support, with hesitation... bad feeling all the time... gave them the $, because they 'fixed' my laptop online... now it works, but I'm afraid to use it. By banking example, passwords etc.

  I am not computer savy.  Any suggestions? Help

  Yes, you have been scammed. Contact your bank for more details on how to deal with the fraud. Immediately change all passwords for anything that may have never accessed from this computer. For ultimate peace of mind, you can restore your computer using a backup prior to the access by criminals.

  For future reference: Force Quit Safari, then restart Safari while holding the SHIFT key... That's all.

  Phony 'technical support' / 'ransomware' popups and web pages