I would like to know how do I know when legit microsoft tech people call us.

* Original title: scams

Hello

I would like to know how do I know when legit microsoft tech people call us. They seem to know what are the problems of the computer. For example, I know technical support microsoft is outsourced. How can I know who we really are and which one is fake? If I'm registered, it is logical that they call me if my computer is not working properly. In addition, they guide you through what is wrong, before asking to enter the computer. Y at - there somewhere that we could see a list of companies that are partners of support, as well as their locations?

For a very good presentation, read this--> http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=2413189 (post #2 in the thread must choose an antivirus program and post #4 aims to choose an additional program to deal with software spyware and other malware that is not strictly 'virus' in nature.)

Each month, the "Patch Tuesday" Microsoft includes an updated version of the 'Malicious Software Removal Tool"in the 'important' updates.  It's not settling as other updates but "runs once to find infections per prevalent malicious software (including Blaster, Sasser, and Mydoom) on your computer and remove infections it finds."

In addition, your installation of Windows 7 runs by default "Windows Defender".  Microsoft confusedly used that name to refer to a software that performs different functions.  In Windows 7, Windows Defender is an anti-spyware utility, not an anti-virus.  Windows Defender (for Windows 7) updates are quite frequently provided through Windows Update.  See http://www.sevenforums.com/tutorials/6397-windows-defender-turn-off.html

Microsoft also provides for free, Microsoft Security Essentials.  Microsoft describes this as a "guard in real time against software viruses, spyware and other malicious software.  If you install MSE, will be automatically disabled Windows Defender.

You can also download the Microsoft Safety Scanner to make a unique analysis for "virus, spyware and other malicious software."

IMO, one of the best tools that scan for malware that the virus is the free version of MalwareBytes AntiMalware.  https://www.Malwarebytes.org/DL-confirm/ . during installation, you will be asked if you want to a free trial of the Premium version.  Yet once, IMO, the Premium, even the free trial version, installation is not necessary.

The difference between the free version and the Premium version, which is the last runs continuously in the background ("scheduled update and scanning, the safer our real-time Protection Module. ... Another important feature is our blocking malicious Web site").   According to the company, "Malwarebytes Anti-Malware is not supposed to be a replacement for antivirus software...» [and] works well and should run alongside software antivirus without conflict.  https://support.Malwarebytes.org/customer/en/Portal/articles/1834872-does-Malwarebytes-anti-malware-replace-antivirus-software-?b_id=6438

A second scanner good anti-spyware is SUPERAntiSpyware.  http://SUPERAntiSpyware.com/  As with MBAM, IMO all what you need is the free version.  Be aware that even the free version by default at startup of Windows startup.  If you install SAS, I suggest to change this option and the program running only on request.

Tags: Windows

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