I XI Acrobat pro, under comment >; markup drawing the cloud, the polygon, gum and the line connect do not work. Eraser is visible, the rest are hidden a bit. all solutions?
I XI Acrobat pro, under comment > markup drawing the cloud, the polygon, gum and the line connect do not work. Eraser is visible, the rest are hidden a bit. all solutions?
You must disable the Touch Mode, with the toolbar button or the preference of the user: Edit > preferences > General > Mode Touch > never
Tags: Acrobat
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I am owner of the XI Acrobat pro license. I have the new computer. My old computer is destroyed, I'm not able to cancel registration of the license of it. Could you, please, renew my license on my new PC? Pavol Tibensky, Slovakia
Hi pavolt60172321,
Please try to download the application and activate it.
If you encounter a problem, then you can contact customer service.
Make sure that connect you to your Adobe ID, under which you have Acroabt license and choose the product in the list.
Then select chat or call option under "still need help? Contact us. "
Let us know if you need additional assistance.
Kind regards
Meenakshi
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Acrobat Pro DC - failed to create the digital signature field
Hello:
I use a trial version of Acrobat Pro DC and PREPARATION of a form to an existing PDF document. I can't find a way to create a digital signature field that can be "click (to sign).
Note: The existing .pdf has a digital signature field works but when I click on 'Prepare the form' and select this shape, it blocks every time Adobe Acrobat Pro. I must change the .pdf first, delete the existing digital signature field, save the .pdf, then on 'Prepare the form' and select it with the required signature checked.
I read several articles in the knowledge base and tutorials that refer to an icon in the toolbar of the digital signature, but I have not this icon can be selected. That's what I see:
When I select the available signature icon (envelope with x) this simply creates a text field, that when the document is opened in Adobe Reader, this field disappears when you click it.
I tried with Adobe Acrobat Pro on Windows 7 as well as currently on Mac OS 10.10.5 (Yosemite). Help to solve this problem would be greatly appreciated.
Thank you
The problem is that you have selected the signing required check box. When you do this, it limits you to a form that is compatible with Adobe sign, which allows no digital signature fields. What you can do is to click on the more button in the right panel and select "Back to the form of Acrobat" and you will be able to add digital signature fields.
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I bought DC Acrobat Pro from Best Buy. I received a redemption code and find my serial number. When I try to install Acrobat I tells me that I am using an incorrect serial number. What should I do now? Help!
Hi mlhightree,
Please visit this link:redemption code help .
Let us know if you face any problem.
Thank you!
Shivam
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I have Acrobat Pro 10, when I installed the CD player, it has affected the way I was able to move text boxes when I create a form of gall, he has also affected my ability to release and change the properties of the fields /, I'm I suspect my off lucky cat Adobe support will not help , nor a cure to. Is there a place to find updates to Acrobat 10, if I uninstall my current program? I still have my original CD and paperwork. Adobe acknowledge that they have created this problem. I worked very intensively with Acrobat Pro 10 on the form for a non-profit, I do part, and it happened immediately after that I was testing a form I created in Acrobat 10 to test with CD player. Windows 7 operating system
This is usually due to the function 'Snap to Grid' is enabled. It can be accidentally activated via the keyboard, so this may have been what happened.
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I have a subscription of CC photo by using photoshop and lightroom. I own Acrobat Pro XI. My desktop creative cloud app keeps saying to update Acrobat DC? I am not a subscriber to the DC?
Hi ChiefLar ,
I would like to inform you that you're not subscribe to the Acrobat DC as is the latest version of the Acrobat program & as you XI Acrobat Pro & Cloud membership for photoshop & lightroom, you keep getting the message to upgrade to Acrobat Pro DC (latest version). If you have Acrobat Pro XI subscription, then you can also install the latest version that is Acrobat Pro DC.
If you XI Acrobat pro as serialized product then you must buy Acrobat Pro DC as improved version.
Kind regards
Christian
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When you use Adobe Acrobat Pro DC, how do I convert my PDF to Excel and have it include the header and footer from the original PDF? I can convert all information of an organization but the footer and header with no discharge in the excel worksheet.
Hi trudyb54940538,
Converting PDF file to sheet Excel spread, header & foot is not included. I am able to reproduce the problem at my end.
Thanks for reporting the issue.
Kind regards
Nicos -
I have Adobe Acrobat XI Pro on my computer and it works fine but now received a new computer (MAC) and want to install Adobe Acrobat Pro XI. I have the CD but no serial number. I think it was an upgrade. I have the client of # and the serial numbers for Adobe Standard 8 and 9 upgrade.
Your serial number appears on your account page?
https://www.Adobe.com/account.html . for numbers on your Adobe page... or
Lost serial number http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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Hello, Adobe Acrobat Pro can I prevent save the protected document pen drive? I can protect for playback only?
Thanks for the reply.No, you can not avoid that a file to be copied.
On Friday, June 19, 2015, at 16:56, teddy beart69441151
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I have used Acrobat Pro DC to embed a video clip in a video and, when prompted, updated my copy of Flash Player to 17.0. Now, even if the Adobe site confirms that Flash Player 17.0 is installed and enabled on my system, the video still does not play when I click on the Start button. Instead, I keep getting the prompt direct me to install the necessary revision of the Flash Player. Can any clarify what is happening here and I need to do to remedy this? I'm working on a system with Windows 7.
You must install the NPAPI Flash Player (for Firefox, etc) not the plugin for Internet Explorer ActiveX plugin. Acrobat cannot use the ActiveX version.
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Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. Someone from Adobe is reading this? How can I get this fixed a problem? Thank you.
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I can't activate acrobat pro XI, although I entered the series # it asks me to choose a product that is NOT in the drop-down window
Without knowing which program you were hoping to see in the list, I can offer only the following as a result of the assumption of the situation...
Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
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I need acrobat pro to open a pdf file I created in quark and reduce the size of the file?
I need acrobat pro to open a pdf file I created in quark and reduce the size of the file?
It may be preferable to use a downsampling image option in Quark during the pdf creation process.
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I would like to purchase and download the full version of Acrobat Pro XI in English since the United States th. Residing in Burkina Faso, how should I proceed?
Hi Yugen,
There are different ways if you want to buy this version of Acrobat. They are listed below.
(1) online through Adobe.com:http://www.adobe.com/products/catalog.html
(2) by calling @ 800-585-0774 Adobe
(3) by contacting your local dealer around your area.
Please let us know if you need additional support from our end.
See you soon,.
Michael Sharma
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Hello
I live in Italy and last Sunday (26 January) my excited PRO Tablet (model AT10LE - A - 10 H) received version Android 4.3.201121220.35.
After restart my wifi works fine, all other app very well work, but my 3g connection does not work, mobile bar is empty and it says "no service".
My sim card is ok. I used this sim card before the system update and I don't have a problem with Android 4.2.2.
Please help me.
Thank you> After reboot my wifi works fine, all other app very well work, but my 3g connection does not work, mobile bar is empty and it says "no service".
Go to mobile network settings and search again for the 3G network.
I had a similar problem with my Android Smartphone and my o2 provider
I started to search for new, so I chose the O2 again and then I could solve the problem.In the case where this does not work for you, recommend you to reset the default Tablet (factory settings)
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