IBM travelstar external USB compatibility with Portege 3480CT

Hello
I try to use an IBM & reg travelstar in a box external usb with my Portege 3480CT running Windows 2000 (with sp4). While the disc is recognized as plug-and-play on other computers running win2k and winXP, is not recognized on my Portege, which gives an error message suggests that the drivers are missing.

According to IBM/hitachi (which make the player), no drivers are needed and the drive should work as plug-and-play, recognized as a generic USB HDD. This happens all other computers I've tried.

Are their compatibility problems with this drive? Or are their special all the drivers necessary to recognize this configuration on the Portege?
Thank you
B

Hello

AFAIK there is no driver required for external hard drives and they are recognized as plug-and-play. Your Portege is an old unit and there may be a problem with the USB ports. Have you checked the other USB devices?

It is also possible that there is not enough power, and in this case, it is recommended to connect the drive using USB hub with own power supply.

Good bye

Tags: Toshiba

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    Post edited by: sido1

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