iCal open the alert file does not

I have installed 10.11.3. iCal Prefs are set correctly according to the suggestions of Apple.

However, if I set an alert to open the file in the section 'Custiom', the alert does not open the file or reacts in any way in time. What's most frustrating is when I open the same file again to check if I did something wrong, the field 'alert' is 'None' showing!

What I want to buy Fantastical2 app (tested, it turns very well), although iCal played perfectly for years on different platforms of OS X, I used?

Hello there, Bob.

It seems that you encounter no success with the calendar to inform you with alerts personalized on your MacBook Pro. One thing to try is to test the behavior in a new user. This testing process is described in the following Knowledge Base article:

How to test a question in another account on your Mac.

Before you try a different user account

If you see unexpected behavior on your Mac to first try the following steps:

Try to search the base knowledge of Apple for the specific symptom or an alert message you see. There could be more simple measures that you can take to solve the problem.

Try to boot your Mac in Mode safe. Restart your computer. Hold the SHIFT key when you hear the startup sound. Release the SHIFT key when you see the Apple logo appears. Your Mac starts up in Safe Mode. Safe mode performs a check of your startup disk directory and removes data from the cache. Once your finished Mac commissioning, restart the Mac normally (without hold the SHIFT key) and see if the problem is resolved.

Make sure your software is up-to-date. The question that you see can be addressed by installing the available updates.

Check to see where the problem occurs. If a problem arises until you see your desktop, it is less likely that it is related to a setting or a user account. If a problem occurs with a Web site, see if the pages of other websites correctly first load. There could be a problem with the site and not your Mac.

How to test with another user account

You can find out if unexpected behavior is related to the user file or a parameter in trying to reproduce the problem to a different user account. This process includes creating a new user account, connect to it and test for the issue.

Create a test user account

  1. In the Apple menu, choose System Preferences.
  2. Click the users and groups in the System Preferences window.
  3. Click the lock icon and enter an administrator name and password.
  4. Click on the button Add (+) below the list of users.
  5. Choose a type of user in the new pop-up menu.
  6. Give the user a name and first name, account name, and password.
  7. Click OK.
  8. Close the System Preferences window.

If there are documents from your user account that you want to test with original, place a copy of these items in the shared folder in the users folder. Press the Option key while dragging a file in this folder to create a copy.

Connect to the test user account

Log out of your current user account by choosing logout in the Apple menu, and then open a session the new account that you created. If you are prompted to login with your iCloud or Apple ID account when you log in, skip this step.

Try to reproduce the problem

Try the same steps that caused the unexpected behavior to appear. For example, if you are unable to print, try printing from this user account. If you were unable to connect to the Internet, try to navigate on a website of this user account.

If you use specific test settings depends on (for example using a specific e-mail account or an account iCloud) implemented the same test user account. For email and other parameters, you can use the Internet accounts pane in system preferences to set up these types of accounts. If your home folder files are necessary for tests, copy them into the shared folder in the users folder (/ Users/Shared). After you connect as a user test, copy these items to the same location in the test user home folder to test with.

If a problem occurs in account only one user

Is using the same steps in a user account test does not cause the same unexpected behavior, most likely you don't need to reinstall applications or OS X.

  • If a problem occurs only in a single application, check the documentation or Web site for instructions on troubleshooting specific preferences or the definition of the application files.
  • If you need help with a problem or a specific alert message, search the Apple support Web site for the text of the alert message you see.

If a problem occurs in more than one user account

If the same unexpected behavior occurs in more than one user account on your Mac, try checking for software or hardware problems.

Thank you for reaching out to the communities of Apple Support.

Kind regards.

Tags: Mac OS & System Software

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