Icannot reinstall my officejet hp all-in-one, after upgraded to explore 8__

Similar Questions

• 120 all-in-One desire: analysis of the problems with envy 120 all-in-One after upgrading to Mac OS 10.12 (Sierra)?

  Hello world

  My operating system is Mac OS Sierra 10.12, but the drop of HP does not include yet - that's why the "other" operating system.

  I just upgraded my Mac to 10.12 Sierra, and I've also updated software from my desire to 120. I have also reinstalled the HP utility software on my Mac. And Yes, I restarted my Mac several times too.

  Now, the challenges:

  1 120 feel like in his screen it does not find my computer when I try to scan to the computer. As if he cannot see it, even if the two computers and 120 are on the same network. This problem is new and was held just after the upgrade from Mac OS.

  2. Furthermore, when I try to activate the scan on my Mac computer, an error message appears telling me to update my software HP (see screenshot), although I've done.

  If someone had the same problem, and if you have, how you go about it?

  Thank you.

  

  Hello

  HP software full functionality is not yet available for Sierra, as you mentioned the ysstem functioning is not yet.

  You can scan with the application of ICA Apple (Image Capture or sweepers & Scanners), as well as thorugh HP Easy Scan you will experience, however, some issues you described, as this behavior with the scanning of the façade, this is a known issue with the software that should be fully updated for Sierra soon, it should be available soon, assuming that during the next weeks to come...

  You can insall HP Easy Scan 1.6.1 below and check if you are able to scan from it:

  Note: If there is already a HP Easy Scan of a previous version icon in the Applications folder, remove and empty the tash first.

  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_6_1.pkg

  Then, try to scan using HP Easy Scan and check if it works.

  If the front panel can now list your Mac, it probably, work if not to use the Scan on your Mac software for now.

  Kind regards

  Shloi

• HP Photosmart C6180 all-in-One: after upgrade to Windows 10 my HP Solution Center software does not open. It flashes only.

  After the upgrade to Windows 10 does not open my HP Solution Center software. It flashes only. I tried to uninstall and reinstall the software but the problem continues.

  Hello

  Right-click on the Start button and select programs and features.

  Click View installed upadtes and search for KB3132372.

  Uninstall the specific update, then try running the center of HP solutions again.

  If it works fine, I suggest hiding the specific update for now using this tool:

  https://support.Microsoft.com/en-us/KB/3073930

  Microsoft and Adobe ar to aware of this problem and currnetly investigation.

  Shlomi

• Problems with the touch screen of HP all-in-One after upgrading Windows

  I recently updated my version of Windows (64-bit) with system updates and then a full version updated to version 8.0 version 8.1.  After the update is complete, I started to experience a strange problem with the touch screen on my HP Envy Rove.  The screen would flash repeatedly one set of points in the right lower quadrant of the screen as if the simulation random screen button.  There is no way to stop this.  If the screen on a keyboard was pulled up, letters in the place of the flashes would be broadcast in the fields on the screen.

  The only way to stop the flashes of screen has been to go into the Device Manager and disable the HID-Compliant device driver.  It stopped (system generated keys) flashes, but also disabled my touch screen input.  So now the system is usable, but without the benefit of the touchscreen.

  Here is the information on the driver:

  HID-Compliant device

  Date: 21/06/2006

  Version: 6.2.9200.16851

  (input.inf)

  I tried updating the driver, but this seems to be the latest version available.  Go back to the previous version of the driver, could solve the problem, but I could not locate on the support web site.

  Any suggestions on how to solve this problem and re-enable the ability of my touch screen?

  Hello

  Downloaded drivers from the manufacturer will be the most tested and up to date available. The best place to download a driver is directly from the manufacturer of the equipment.

  So I suggest you to install the driver that is available on the HP website for your model.

  Troubleshooting of touch screen in Windows 8

  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03488148

  Just reply with the results.

• All-in-one HP Officejet J4550: hp officejet j4550 all-in-one

  My moms computer was installed by my father and already the installation of the printer. She then began having some problems when printing lines by slots empty words in words. I tried cleaning the printer option, but that has not worked, also tried the alignment of cartridges but that also had problems, sometimes it could not detect the scanner test sheet and then we would say a mistake and return to the default settings. I was then going to the computer application, but he missed. I guess that when it was installed, it was not a complete installation.

  I then started to re - install from the cd without uninstalling it first. Thought it would be OK and just replace the existing files. Sometimes, this works for programs and sometimes you will need to uninstall first. When I loaded the cd it says that this version of windows was not compatible. Then, I searched the net and found this thread of Hp.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/Windows-7-and-OfficeJet-J4550-install/...

  I downloaded the new installation for win 64 files and down them, before he installed it there was an error (empty white error with a red x) and it wouldn't install. Then sent information to HP and said it has found a solution and downloaded to the desktop. Basically, he wanted to fix my installation but unplug the printer. So I did this and it worked fine during installation. Then when he got at the end during the setup I got a fatal error. Something about the configuration has expired or has been too long and we also found several files of HP. So he started to uninstall itself. I thought having bad uninstall programs, then put it back. So I did, worked well until the config part and then he did the time out or another error. The mistake of never came however duplicates. So I cancelled as fast as I could. I can print and scan from the program on the pc. But it lacks the features of the printer itself. As if I hit him scan it tells me to consult the manual. I just want to complete installation work. Any thoughts?

  I did all the steps, downloaded the packgage, uninstalled using l3.bat, did drop cleanboot, reboot, update adobe Flash Player as well as cleaning. Download the hp installation wizard. When running the wizard, it says there is a problem with my driver, then it starts to connect to the internet to download the software, but then said the download was cancelled, click Retry to try again but the retry button does not work. I have mcaffee AV, the only way ive seen turn off is to disable on the analysis of access and the firewall.

  Don't you have an another clean boot and no driver error, but the same error message when the installation wizard attempts to download the full software. Simply use the version of the software from the link has me http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-J4000-All-in-One-Printer-series/3645081/model/3645096#Z7_3054ICK0KGTE30AQO5O3KA30R1

  FINALLY HE GOT WORKING:

  Downloaded the basic print and scan driver package, ran the installation and it did not work. I started to think there must be a driver problem. Had similar problems with itunes where it wouldn't read my ipod even after an uninstall and reinstall. And for that I had to remove the driver and reinstall it, for some reason any it was causing problems.

  Make sure the name is exactly the same as the folder. After its extraction do the same for the complete package. After extraction, a HP screen may pop up, just close for now.

  1. If the printer software is installed, uninstall it.

  2. with the connected printer go to devices control panel\ Manager, right click on your printer and click on uninstall. Check the box in the lower right corner that says something like "Do you want to remove the software driver or files" then click on uninstall.

  If box is displayed, and then click cancel, right-click on your printer and select Properties, click on the driver tab at the top, then the Details button pilot. make a new file .txt on your desktop and enter in all of the files and the locations of eveything that appears. After that click OK, then driver tab, click on uninstall.

  Here are some of the files and locations but check they are all listed and not missing anything.

  c:\Windows\system32\drivers\usbscan.sys

  c:\Windows\system32\hpotscl1.dll

  c:\Windows\system32\hpowiav1.dll

  3. open a new file and copy and paste the address of each file in the search bar. It will look something like this

  c:\Windows\system32\drivers\usbscan.sys

  before hitting enter each need to be edited windows otherwise think you try to open the file rather than access the folder. So for the modified example will look like this

  c:\Windows\System32\Drivers

  the drivers folder is what you want to be in and the usbscan.sys is the file you want to check is removed. Do this for everything in your list. If the files have disappeared that has, if not manually delete them or move them to a new folder on the desktop until installation is complete just in case.

  4. (computer may or may not need to be restarted) and then unplug the printer, open the software package and the base driver and double-click setup.exe. Do the installation and when it asks you to connect the printer.

  5. after its installed according to your needs, you can either test its features to see if it has what you need or you go to install more packages / programs from the full version.  Double-click setup.exe for the full package, then it will ask you that you if you want to uninstall or install more software, select the installation of the software. He can just show 1 or maybe a little. If its does not display those you want to click on the buttons more or less recommended until you find what you are looking for. You can try to install more then one at a time, but for me it did not work, I had to do one at a time.

  As far as the folders on the desktop used for extraction, it is a good idea to keep those with your backup files unless you use a restore image, but it good to keep because the backup even images may have problems. I would recommend save their be on a cd/dvd, USB drive, external hard drive, the cloud storage lol somewhere just in case you need it again as well as installation instructions. If you have moved all the files in the driver instead of delete and your printer now works, you can remove them.

  NOTE: If keeping the package for later use, Exchange compressed files for those who have been extracted because they take less space. Unless you want to just the ones extracted. (Compressed are those you downloaded from HP in the folder downloads, extracts are those in the office used for installation folder.)

  And thank you Gemini02 for helping me with this.

• I lost the CD start to my officejet 5510 all-in-one printer

  I fell off my PC under Windows XP and my old printer hp officejet 5510 all in one laptop no longer works. I can't find my CD to reinstall boot. Is that why I get an another boot CD or a way to get this printer working again?  Thank you for your help, Sue

  You can download the full software for printer you in the section to download the software and drivers of the Portal of support for your printer.

• HP Officejet 4630 all-in-one printer print cancels in the workplace

  Hello
  
  I recently bought a HP Officejet 4630 all-in-one printer, and it automatically cancels the work in the middle of printing. The computer I use is a dv7 HP Envy with 64-bit Windows 8, and I print on a wireless network connection. My computer receives an error that HP Officejet 4630 series could not perform printing and the printer just says Cancel. I tried all the steps in the sections troubleshooting, both printing and network connections problems. I've uninstalled and reinstalled the software several times, I created a manual IP address and everything, but nothing seems to work. It seems also that the issue when using HP ePrint. It occurs in all sorts of programs and formats such as word, pdf and html. Unfortunately, I did not receive a USB cord, I can't see if that will fix the problem at all. I hope someone can help me with this, otherwise, it is obvious that there is a problem with the actual printer, I have had and I have to return something else.
  
  Thank you

   

   

  This is how I fixed it:

  1. Find out what IP address, is that your printer uses.
  2. Go to control panel, then click "View devices and printers."
  3. Look for your printer right click.
  4. Click on "Printer properties" and a new screen opens.
  5. Along the top, you will see some tabs. Click on the one that says "Ports".
  6. Click on 'Add Port '.
  7. Highlight "Standard TCP/IP Port" by clicking on it, then click "New Port".  A new screen opens.
  8. Click "next".
  9. Type the IP address of your printer, and then click "next".

  Your computer should find your printer.

  Click 'Apply' and your printer should work fine.

• HP officejet j4580 all-in-one will not print from the internet.

  My officejet j4580 all-in-one printer does not print all that I try to print from the internet, or in microsoft word.  I tried to reinstall, but it gets stuck at 94%, and it took almost 3 hours to get to this point.  What can I do?  My operating system is vista from microsoft.

  Hello

  Here are a couple of things to try.  I would first start by download and run the Diagnostic Print utility.  IF this isn't clear, then try the document on the internet printing problems.

  Print Diagnostic Utility

  Problems printing from the Internet

  See if one of these help.

• OfficeJet Pro 8610: HP OfficeJet Pro all-in-one 8610 do not print each attempt

  HP OfficeJet Pro all-in-One 8610 print intermittently

  11/09/2016

  This is a request for additional assistance from HP, Apple and AT & T Community Forums

  Machines and affected software:

  Printer HP OfficeJet Pro 8610 e - All - In - One.

  Serial number: CN4CNE3463

  Last updated: 06/09/16 (Version 5.0 (4.1.1 P, S; 5.17.1 F).)

  iMac 21.5 inch late 2009 (daily use)

  Serial number: W89415S5PC

  OS X El Capitan: Version 10.11.6

  MacBook Pro 13.5 inch late 2009 (occasional use)

  Serial number: W8942UW766D

  OS X El Capitan: Version 10.11.6

  MacBook Air 13.5 inches mid 2012 (daily use)

  Serial number: C02HX3ZADRVC

  OS X El Capitan: Version 10.11.6

  Wireless router: AT & T U-verse ARRIS NVG589

  more AT & T Wireless Access Point VEN501 device

  Wireless Router Range Extender: Linksys RE6500

  Multipoint unresolved printing problem:

  HP OfficeJet Pro 8610 had printed out successfully all the three above mentioned computers since the purchase of the 04/04/2015. End of August 2016 he started intermittently refusing to print wireless, sometimes do not connect wireless or holder from job to job.

  09/06/16 I posted the question on the Forum of community HP between 07/09/16 and 08/09/16 had dialogue on possible solutions. I followed the Commission received and interpreted it following recommended tasks - all without result:

  (1) sequential power off and cord power to the router Range Extender, OfficeJet 8610 Pro and iMac and removal after 60 seconds of powering the devices in the same order. Result: would not print.

  (2) off wireless to iMac. IMac connected to a printer via an Ethernet cable. Printer would not print.

  (3) tried to scan the printer for iMac's wireless: would not scan.

  (4) tried Scan via an Ethernet cable from the printer to iMac: Scan worked.

  (5) connecting iMac via an Ethernet cable to the router and printing system reset iMac to remove the printer and then added printer as directed by its name: HP OfficeJet Pro 8610 [455491]. The results have been mixed:

  (a) wireless to iMac to the router and Ethernet cable router for printer: test page printed.

  (b) the iMac to the router and wireless router for printer: test page will not print.

  08/09/16, having nothing specified by HP Community Forum, I contacted AT & T, the provider of my router and all my services (wireless, broadband, Internet, fixed phone) for the Support service.

  AT & T: recommended

  (1) make a new Setup wireless printing HP itself using my secure wireless network name and password, and then perform a reboot of the router. Between the two actions (new set-up and router reboot), the printer starts and print a previously submitted test page. To confirm that the printer was actually working, I turned off the printer, waited, he turned back and tried to print Test page: the page not print.

  (2) AT & T then told me to do a new manual of the printer setting. Just as I got Set Up on the screen of the printer, the printer prints the Test Page.

  AT & T told me that the printer should work fine now.

  Once I have shut down my system and restarted the 09/09/16, I found that I could not print anyway:

  Wireless to the router for printer

  Wireless to the router and Ethernet cable for printer

  Ethernet cable to the router and wireless to a printer

  Ethernet cable for printer

  Another experiment on 11/09/16 led to erratic printing depends on the original machine:

  1 iMac for HP printer: wireless printer for iMac gives not the Page of Test sent for printing, but a series of blank pages, followed by several pages of code and followed by more white pages. Code pages are all the same and then talking about the Cambria police (body).

  a. the first pages all State: %! PS-Adobe-3, 0% APL_DCS_Encodiong: UFT8% APLProducer: (Version 10.11.6 (Build 15 1)

  b. human beings second page with: 14 start/FontName dict / TJOLUV+ def Cambria

  Page 2 on three subsequent print reading attempts the same as above, except for a different set of letters before "+ Cambria". A UAXKPA, a JJCFBS, and the third is WOKHHG.

  2. yet, when I tried to print the Test Page of the MacBook Air and MacBook Pro wireless, printing is successful (i.e., the test page prints and do not print pages blank and coded.

  I'm sorely need a remedy to this overall situation.

  • What is originally intermittently, the HP printer?
  • What is originally a wireless printing and Ethernet to vary?
  • What is causing the iMac to print Virgin and code pages when the MacBook Air and MacBook Pro both print pages "regular"?
  • The question one demanding a new router?
  • DOE the question indicates the need to uninstall the printer and then perform a reinstall?
  • With all machine software updates could be software problems cross machine?

  Link to the firmware.

• OfficeJet 7310 all-in-One: the device is not complete - Officejet 7310

  Initially, a 10 on my network windows desktop could no longer communicate with my Officejet 7310 all-in-one ethernet connection.  The Office recognizes the 7310 as a printer, but not as an all-in-one.  I tried to reinstall the software using the prescribed protocols, without success. I decided to ignore the problem.  The Office could still use the 7310 as a printer, but not as an all-in-one. In addition, my two laptops could always use the all-in-one features.

  Today, no reason apparent, the all-in-one feature has stopped working on my windows of 10 laptops.  When I tried to scan a document, I received a message that says: "device to complete installation. Attach the usb cable or reinstall the software. "I am more able to reinstall the all-in-one software.  Just like with my office, my laptop can use the all-in-one printing function, but cannot use the functions of HP Solutions Center.

  I used the protocols recommended - uninstall the 7310, running windows disk cleanup, run ccleaner registery cleaner, closing all devices on the network except the 7310 and a laptop.  Nothing works, despite several attempts on various computers.  Is no longer, I can install the software of HP Solutions Center on any of my windows 10, 64-bit, PCs - wired or wireless.  The 7310 is essentially a 'brick', because it no longer works as an all-in-one.

  What can I do to fix this? Help.

  Hey @fatz2fly,

  I don't think that you have missed something, but I recommend you uninstall a more holistic approach at this stage. I know that this appears at first sight very complicated, but I burst in instructions step by step to make it easy to follow

  1. Hold down the Windows Logo key on the keyboard and the 'R' to open the dialog box run, type % temp %
     • Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  2. Delete the printer devices and printers and the driver from the properties of the server. See the instructions below before proceeding to step 3.
  3. Download the software and choose Save as, save to desktop >AIO_CDB_Net_Full_Win_WW_130_141.exe
     • After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
     • Locate and open the folder starting with 7z (example: 7zS2356)
     • Open the Util folder
     • The CCC folder
     • If you have a computer HP run the L3uninstall.exe. If you have acomputer no HP run the L4uninstall.exe
  4. Once the uninstall is complete, reboot the computer
  5. Download and run CCleaner - How to use CCleaner.

     Installing software on the computer with a registry key, its place would be like trying to paint a wall with a hole in it, you need to patch the hole first. Repair the registry, and then install the software. Registry cleaners can be useful tools to solve certain types of problems in the registry, as those that are created when a program does not properly uninstall or a malware infection is not cleaned properly.

     This suggestion is not a document of HP, it is my own opinion. My preference is CCleaner, I use it on my computers. If you have a registry cleaner already, or that you prefer, you can use it.

• Follow these steps to reset the registry settings and options for Windows Installer.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec /Unregister, and then click OK.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec/regserver, and then click OK

* Note: there is a space between the c and the /.

If you do not at this stage, use this link to perform another way. Restart Windows install

1. Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
2. Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
3. Restart the computer
4. Download and run the HP printer install wizard for Windows
5. The HP printer for window installation wizard was created to help Windows 7, 8, 8.1 and 10 users download and install the most recent and most appropriate HP software solution for their HP printer.

Please let me know if that solves the problem, or if you need assistance. Thank you!

_______________________________________________________________________________________

REMOVE THE DRIVER FROM THE PRINT SERVER PROPERTIES

1. in the folder "devices and printers".

2. choose "print server properties.

• Win XP - with no printer selected, click 'File' then 'server properties '.
• Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
• Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

3. click on the "Drivers" tab at the top of the window "properties of the print server.

4. choose the printer that you want to uninstall, and then click 'remove '.

5. choose "Remove driver only.

6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

• If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use

Now return to step 3 of the instructions above.

• HP OfficeJet 3830 all-in-one: problem of driver HP OfficeJet 3830

  Very recently, I installed the 3830 OfficeJet from HP printer all in one so that the documents can be printed from an iPad and also my desktop computer wireless.

  Installation seems fine - however there scanning questions and when I ran the doctor of printing & scanning HP the fix seemed to correct the problem.  I had to run the Scan Doctor again for the same problem - so there is of course another issue here.  Now, Dr. Printing & scanning says that the product could not be found even after a reboot, and the recommendation was to contact HP support.

  As I am much a technophobe I don't really know what is happening here and how to correct the situation.  Can someone please tell me - in the simplest language possible - how this problem can be treated.

  Thank you very much.

  Dottylass

  Hello

  Please uninstall and reinstall the software COMPLETE features, follow these steps:

  1. download and save the software COMPLETE features (do not install online)

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-3830-all-in-one-printer-series/7172321/model/7172322#Z7_3054ICK0K8UDA0AQC11TA930C7

  2 uninstall the software from your computer
  3. install the FULL feature software "saved".

  Hope that helps!

• HP Officejet 6500 all-in-One Printer does not send scan and HP print and Scan doctor without help

  HP Officejet 6500 all-in - One Printer does not scan for Windows 7 and HP Print and Scan doctor says 'not imaging' & send error message 8, [1.0,-2147221498)] - I reconnected my officejet drivers reinstalled, etc & nothing works.  I looked for help & tried repeatedly, & am willing to renounce HP.

  Hello

  Thank you for using the HP Forums.

  You can try this alternative solution to Scan:

  HP extended Scan

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

  Let us know if it works.

• Officejet 6310 all-in-One: can't send faxes from the computer screen

  We use an Officejet 6310 all-in-one printer. Computer of my wife, a laptop Toshiba Satellite Windows 7 Professional, has suddenly come to the point that it will no longer send faxes from the computer screen. We get an error message that something must be installed or reinstalled. We have lost the CD of the software provided with the printer. We can send a fax if we have a document printed to power the machine, and we can print faxes. We lose a lot of paper and ink because of this problem. Help, please.

  Hi GregsterMc,

  Given that the Fax icon is not displayed in the window of printers and devices, you need to uninstall and reinstall the software again. This should solve the problem.

  Thank you.

• Cannot re - install drivers for Officejet 7210 all-in-One

  Any ideas on how I can get the drivers to re - install?

  Windows 7 has been corrupted, so I reinstalled Windows to the factory image. I'm now reinstall all programs but used to install printer drivers. They installed fine when I got this PC from office in December 2009. I get the following message.

  ------------------

  This software cannot be installed using the command "run under...". ». The installation cannot continue until this is resolved.

  Action required: click Cancel to exit this software installation. Sign out and then sign in as a user with administrator privileges. (Contact your system administrator for more information.) If there is no system administrator, ask the primary user of this computer installation software. Restart the installation by removing and re - insert the installation CD.

  ------------------

  I run the installer as administrator, tried it in Compatibility Mode for XP and Vista, verified box "Run as Administrator", etc. etc. Nothing works - I still get the same message.

  I have all the Windows updates.

  I downloaded drivers from the HP website. The file is "rub_w01_Americas_Euro1.exe".

  The product name and number = Officejet 7210 all-in-One printer

  Operating system = Windows 7 Home Premium

  Any suggestions on how to get this re-installed?

  Well, who seems to have been the solution. Initially, I did a search on the HP website for the printer driver for the printer, and this original file was the one I pointed. It was also the same the original file that I had since my first installation of the printer two years ago - I looked on the HP site this time just in case the driver has been updated.

  However, I tried the file you said and it works beautifully. The printer software interface is completely different and there is this new "Solution Center" application that has been installed - so I assume that HP has re-written the driver and software package around, including the installation package.

  I'm puzzled why HP research could point me to an incorrect file.

  I'm still puzzled as why the original file that I used to install the drivers for printer two years ago is no longer works on my PC.

  In any case, thanks for the idea. I don't know how you find the file, but it worked.

• OfficeJet 7310 all-in-one

  No longer, print error message: has not "Filter" Stopped -

  Hey @KMAN1,

  Welcome to the Forum from HP Support.  I understand that you are unable to print from Mac using your HP Officejet 7310 all-in-One Printer.  I want to help you with this.  I have some suggestions that can restore your power of print.

  Before you approached the problem from a software point of view, I recommend that to perform a "hard reset":

  1. press the Power button to turn off the printer.
  2. unplug the power cord at the back of the printer.
  3. wait 60 seconds.
  4 reconnect the power cord to the back of the printer.
  5. press the power button to turn on the printer.

  Then, if the problem persists, I recommend that you reset the printing system on your Mac.  Here's how:

  * Note: This process deletes all printers in your printer list, deletes information about all completed print jobs, and deletes all printer presets.

  1. Choose the Apple menu > System Preferences, and then click Printers & Scanners.

  2. Hold down the CTRL key when you click in the list at left, then choose "Reset printing system" from the menu that appears.  After resetting the printing system, the list of printers in the Printers & Scanners preferences is empty.

  Source

  Then, with resetting your printing system, you will need to install a printer Mac driver by using the method of updating of the Apple software or in other words, reinstall your printer.  Click here to get instructions from HP.

  Please let me know the result of your troubleshooting by responding to this post.  If you have any other questions I'm always happy to help you.  If my suggestions happen to have solved your problem, follow the instructions below my grip to give me a virtual h.o.t..

  Thanks again for posting in the Forum from HP Support.  Have a great day!