ICloud apple backup do not match

I recently got 2 new iPhones from Apple, I tried to restore my backup to my new iPhones. And he showed a few other account on the restoration, even if I am registered on my iCloud account. And I was not able to restore my backup, he requested password to another email, even though I had my account signed icloud, a couple screens before.

Good thing I had a previous backup on my iTunes on my computer, which I was able to restore.

After having investigated further, I realize my total used space on iCloud does not even match the amount I saved in iCloud. Showing 118 GB free of 200 GB, only fair while device backups, under manage backups, it's show I almost 35 GB of storage used. I should have about 55 GB of photos and videos stored also...  At least none of those count for storage iCloud, I don't see how the numbers add up, and think my iCloud account is broken.

Y at - it something wrong with my iCloud account, how can I rectify.

Thank you!

You have several Apple ID?

Tags: iCloud

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