iCloud backup 4.5 g could not be removed from the iPad, iPhone, Mac

However, I have 5GB on iCloud, iCloud frequently reminders me iCloud is almost out of memory.  I checked the iCloud, storage, and it is wired that backup 4.47 GB of storage and when I want to delete thoseBackups and it says takes backups only 0KB and I can't remove all backup storages.

I called the Apple Support, they told me that my iCloud had almost 5 GB of free, while for me, iCloud has only 150 MB of free space.  They said wait a few days, iCloud can be almost free. While for me, iCloud is still almost out of memory. They have not only to troubleshoot.

I guess that the iCloud as SW goes wrong in the server.  Who can help?  Need to rebuild a new iCloud account?

I tried to send a mail to Apple, and I can't find his e-mail address.

Wang Yubo

I had a similar problem after than my iOS updated. My backup would not be complete, he appeared as 0 k, the other upward showed up to 0 KB and I don't have an option to remove my existing back upward.

I turned off back upward and while I don't then have an option to remove my previous upward, the previous upward (0 KB) disappeared on his own. I could then turn upward back, Ko 0 return up to did not reappear and I could start and finish a new upward.

Some have reported that once they turn their backs on the wide, the previous upward (0 KB) does not or only in the affirmative, he reappears when the reverse is turned back on (even if they are then able to make a new backup as much as they have space).

It seems that in some cases KB 0 backup data is corrupted and indeed takes space in the cloud and it seems not that it can be removed by the user, if that's what happened in your case, contact the Apple support, (change the country if needed) they were able to remove the data corrupted for some users. If this link does not work for you, select 'Support' in the black menu at the top of the page and choose "More products" on the page that appears.

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