iCloud don't re-create us the e-mail account

Emails from my son of 2 years have been deleted and we contacted our provider which is extracting their server. The man said that he should take up to 24 hours. He said to check our e-mail settings (which we have not touched for many years, so nothing should change). We checked and everything is the same, but we decided to remove the e-mail account and recreate it, to nine. (There only 9 emails now, it created a folder & put them in so no worries of losing any email.)

However, iCloud isn't us leaving recreate the email account! Whenever he tries to recreate the e-mail account, it is said: "this account already exists."

Note: iCloud is disabled on his mac, but he receives her iCloud email on his iPad and iPhone.

How to re - create his e-mail account on his desk within the e-mail? Thanks for your suggestions. It is on the BONE El Capitan. (Please note that I can also post this question in another category for the e-mail issues. Hope that's OK).

When you say that iCloud is not let you re-create the e-mail account, what should I say? How and where you try to "recreate" the e-mail account? What you select to go to the place where recreate you it?

See you soon,.

GB

Tags: iCloud

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