iCloud restoration questions - iPhone 7 more

Bought my new iPhone 7 more and when I got home, I was unable to restore the backup to iCloud we backup iPhone 6 earlier in the day.

Restore extends 45 min... and created a problem... impossible to restore.

Technical support, talked to Apple Care... couldn't retrieave iCloud back from iTunes or iCloud... Swap on a NEW iPhone 7 more today, same problem,.

When opening iTunes and clicking on restore iCloud... Only restorations of 2014 and 2015 are availble.

Thank you

DG

This - see If iCloud backup could not be completed or you can not restore - Apple Support

Tags: iCloud

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