Idont know why I paid for a service and a product that I did not ask or authorized¡¡¡Oct 27 ADOBE * ExportPDF SUB CA $400,86 800-833-6687. the worst is not also cancel... I'll ask the Bank its cancellation

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• I paid for PDF Pack and keep getting a 404 - File not found error when I try to do something

  Just paid for PDF Pack and can not get it to start working.  Open a file, went to account, create, got to the Web site, and it won't let me do anything.

  

  Good news, EJ!

  Let me know if you have any other questions.

  Sincerely, Stacy

• CC lists "update" for a product that I did not buy

  I have a CC subscription that includes LR and Photoshop. That's all I need. I bought Acrobat Pro XI separately and it meets my modest needs.

  BUT. Whenever I open the CC, it tells me there is an "update" for Acrobat DC or whatever they call it. I looked at my account and confirmed that Acrobat is NOT included in my subscription of the CC. And I don't want to more than double the cost of my subscription to acquire it.

  It is more of an annoyance, but I wonder if there is an explanation for the accident, other than Adobe, trying to trick me by adding Acrobat to my membership of the CC, so raise the cost.

  Hello

  Creative Cloud Desktop Application application the application for update for all these products that you have installed on your computer. No matter if the product is a Subscriber or a trial. You can ignore the request to update if you do not want to update.

  Kind regards

  Shelly

• How can I request my credit for unused hotmail more service that I paid for this service and it cancelled, because I didn't ask for the service

  How can I claim the amount deducted from my account without my permission
  Liam Magee

  View all Windows Live and Hotmail questions in the appropriate forum found here:
  http://windowslivehelp.com/

• my phone asking me always Apple ID password of the account that I did not create. I have this account in my settings, but I don't know how to remove it. Thanks for the reply.

  my phone asking me always Apple ID password of the account that I did not create. I have this account in my settings, but I don't know how to remove it. Thanks for the reply.

  There are several places an identifier Apple is used on an iPhone.

  • If it's the Apple of a former owner of the phone ID, and it is in settings/iCloud grace to find my iPhone activated, ONLY the person who set up the Apple ID can remove (see: find my iPhone Activation Lock: a mechanism of extraction of the previous owner)
  • If it's the Apple ID in Settings/iTunes & App Store just log out, then log back with the correct ID of Apple.
  • Do the same for iMessage and Facetime, if that is where the Apple ID is used.
  • If he is asked during the updating of the apps means that applications have been purchased or downloaded using this code from Apple. To resolve this issue, you must remove the application, and then buy with your Apple ID.

• I already sent my phone to apple service center I am able to ask the service center to fix at the service of my phone that I would not be able to collect my phone on the estimated time

  I already sent my phone to apple service center I am able to ask the service center to fix at the service of my phone that I would not be able to collect my phone on the estimated time

  I guess you can always contact them using the contact information they provided and ask them.  If they can you host or not is not something that anyone here can say.

• I will still have my firewall turned on and off I do not know why but I tried another firewall, and it seems to work ok

  I had some trobele with my computer and had to take it when I got it. The firewall was working fine. I do not know

  If you date something on it so that it remains not.

  I will still have my firewall turned on and off I do not know why but I tried another firewall, and it seems to work ok

  Hey Roscoe,

  If you're still using MSE, I doubt there's this problem.  This made a few changes to the Windows Firewall during installation (if necessary), but certainly nothing that would cause it to turn on and off like that.  It could be malware (malware can cause anything), but frankly more sounds like a file systems or corruption or some type of problem with your Windows Firewall or security setting or your operating system in a more general sense rather than the malicious software.  I will refer you to experts who specialize in this kind of thing, but if they tell you it's a malware problem, then come back here and we will be happy to help you solve it.

  For that matter as described, please post here to get the best advice from specialists in this: http://answers.microsoft.com/en-us/windows/forum/security?tab=all which will be more than happy to help you.  You will probably need to uninstall the other firewall you have installed so they can diagnose the problem properly and without hindrance (not just disable it, but completely uninstall to be sure) - but they can tell you more on this subject.  Don't forget up next to the Windows Version to use the dropmenu to choose your version if you find yourself in the most appropriate forum for your system.

  I hope this helps.

  Good luck!

• I paid for CC (photography) and yet I still get the message that I'm in the 'trial period' when I open Photoshop. How can I fix it?

  I paid for CC (photography) and yet I still get the message that I'm in the 'trial period' when I open Photoshop. Please tell us what should I do to solve this problem.

  Hi Raoul,.

  In addition to the steps above, you also follow instructions on the link below.

  Applications creative Cloud back in test mode after an update until 2015 for CC

  In case you are working on a windows machine and after following the instructions above, you still encounter the same problem, can you please review the instructions below.

  1. Restart the computer in safe mode with network.
     • Immediately after the computer is turned on or restarts (usually after your computer beep), press F8 at 1-second intervals.
     • After that your computer displays hardware information and performs a memory test, the Advanced Boot Options menu appears.
     • Use the arrow keys to select Safe Mode or Safe Mode with network and press ENTER.
  2. Please sign out and sign back for the creative Cloud Desktop Application and verify that the subscription is not trial showing.
     • Connect and disconnect activate Cloud Creative applications
  3. Restart the computer and check the creative Cloud Desktop Application.

  Hope this will solve your problem.

  Kind regards

  Hervé Khare

• I just bought a windows xp disc and try to save the key and it won't let me not also tried by phone, I don't no what to do to get the registerd disc any help would be good

  I just bought a windows xp disc and try to save the key and it won't let me not also tried by phone, I don't no what to do to get the registerd disc any help would be good

  Do you mean "activate"? Registration is optional; Activation is not. You don't have not given us enough information to targeted assistance. What type of XP installation disc are you using? What product key you installed with (please do not post!)? What happened when you talked to the man during telephone activation? If the failure of activation by phone and you did not wait for a human to come on the line, try this once again and wait for the Rep of decision-making supported MS - MVP - Elephant Boy computers - Don ' t Panic!

• I just want to get the load down, so I can move to windows 7 Pro that I just paid for. I can't believe that it should be this difficult.

  I have a key for download. I just want to get the load down, so I can move to windows 7 Basic windows Pro 7 I just paid for. I can't believe that it should be this difficult.

  Why couldn't there was a link on the confirmation e-mail to download the program.

  You can use the product key and the Basic Express in Windows 7 Home Edition upgrade upgrade to Windows 7 Professional.

  If the license for Windows 7 Professional, you have access to is a retail version update or complete, you can use the product key and the Express upgrade from Windows 7 Home Basic to Windows 7 Professional. First of all, check that the edition of Windows 7, you are upgrading is already enabled (if it isn't, you will encounter complications and that you might start all by performing a clean installation). Click Start, type Anytime Upgrade, click on the option enter a key, enter the key of Windows 7 Professional on demand, click Next, wait while checking the key, accept the license agreement, click on upgrade, wait while the software upgrades, (it may take 10 minutes or more depending on the if updates are required) your computer restarts automatically, after the reboot, Windows 7 will notify you updating the computer, the computer will restart once more automatically and will be completed the upgrade, a window will appear notifying the upgrade was successful and your computer is ready to use, click Close, you should be upgraded to Windows 7 Professional your files, programs and settings retained.

• Why, when I sent my registration pass University and the photo of my identity card together with Adobe, have they canceled my account as they have said that I did not send enough ID

  Why, when I sent my registration pass University and the photo of my identity card together with Adobe, have they canceled my account as they have said that I did not send enough ID

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I just paid for 2 licenses and adobe said I do not have a license on file for one, what "bad?

  I just paid for a 2015 Adobe first CC license for $19.99 a month, I did the same thing for Adobe Photoshop.  However, when I try to open one of these specific applications, the screen tells me that I have no license on file for those two Apps (they are the only two I have initially).  I paid for both of them with flow using what money I had left on my account.  Is there a way I can check my purchase history.  @Please someone tell me that I did not just get out on about $42.00 jipped.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I need help to connect my macbook pro to my TV high definition. I just installed the latest update for el capitan, and now all of a sudden not work there.  I use a hdmi cable that has worked for me before.  Any suggestions?

  I need help to connect my macbook pro to my TV high definition. I just installed the latest update for el capitan, and now all of a sudden not work there.  I use a hdmi cable that has worked for me before.  Any suggestions?

  OS X El Capitan: use your TV as a monitor

• Yesterday, I received a bill that I can not open to creative cloud that I did not order and you do not need.  How to cancel the invoice?

  Yesterday, I received a bill that I can not open to creative cloud that I did not order and you do not need. How to cancel the invoice?

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• Hello, I changed my plan of photographer for the individual user, but apps to say that I did not at all of any subscription and I should buy another subscription. What should I do

  Hello, I changed my plan of photographer for the individual user, but apps to say that I did not at all of any subscription and I should buy another subscription. What should I do

  Please visit:https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  Check the host on your computer files.

  I hope this helps.

  Concerning

  Megha Rawat