IDT Audio Codec time Sound speakers but not with headphones on ENVY DV7 series laptop

I bought my laptop not more than two months ago. Its perfectly played through my helmet literally the day before yesterday.

Only two changes have occurred since then, first of all I accidentally plugged my headphones into the external microphone jack, then I updated the 'Music' for Windows 8 PC application.

After my sound stopped working. I restored my PC to a restore point dated before its no longer works in my helmet, however resonates once again that in my speakers (when my headphones are disconnected). When I plug my headphones, sound no longer plays in my speakers but no sound from my headphones either.

How can I get audio to play through my headphones?

Product name and number: Envy of HP dv7 Notebook PC C2h74UAR #ABA

Operating system: 64-bit Windows 8

Error message: None

Changes: 1) update "music" app for Windows 8

(2) accidentally plugged in headphones and external microphone jack

Hello

Try the following.

First of all, download and reinstall the Chipset driver at the following link.

Chipset Driver - Windows 8

When reinstalling, restart the laptop.

When windows has reloaded, download IDT Audio Installer on the link below and save it in your downloads folder.

IDT Audio Installer - Windows 8.

One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

When you're done, shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio with headphones.

Kind regards

DP - K

Tags: Notebooks

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