IE ramdomly stops and I'm back at my desk. Sometimes, the computer restarts even.

I'll be on a website and my internet connection is lost and the next thing that happens is that I'm back in my office.   Sometimes the computer just turns off and restarts without warning.  I have automatic updates of Windows and have troubleshooted my drivers.

Before trying a bunch of things to try that might work sometimes maybe, it makes sense to get information about your system and run some scans for malware and THEN start troubleshooting any problems.

If your system is restarted, you must set up so that it does NOT restart automatically when there is a problem and tell you what the problem is, or at least give you some clues.  Here's how:

XP is configured to restart automatically on some system failures, you will need to disable this feature for the information of the blue screen of death (BSOD) will remain on the screen for you to see.  You must also configure XP to create a memory for each BSOD dump file, so you'll have a crash dump file to watch later if debugging more is necessary.

If your system crashes later, the information you need will always be on the screen and then you can use the information in the dump files memory to understand what the problem is and fix it.

Disable automatic restart in case of system error

XP restarts on system failure, so automatically configure your system so it does not, then you can see the error message.

Configure your system does not automatically restart on system failure and to create a crash dump file when it crash.

Right click my computer, properties, advanced, startup and recovery settings.

In the system failure section:

Put a check mark in the box "write an event to the system log.
Put a check mark in the box "send an administrative alert.
Uncheck 'automatically restart '.

In the Write debugging information section select:

Partial dump (64 KB)

Set the directory small dumpster:

%SystemRoot%\Minidump

Click OK, OK to save the settings.

Restart your computer and wait for the next reboot/crash.

Now for the fun part:

Since the Microsoft Answers forum does not have any kind of information system request when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

Provide information on your system, the better you can:

What is your system brand and model?

What is your Version of XP and the Service Pack?

What is your Internet browser and version?

Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

The afflicted system has a working CD/DVD (internal or external) drive?

You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?

If the system works, what do you think might have changed since the last time it did not work properly?

No matter what you use for malware protection, follow these steps:

Download, install, update and do a full scan with these free malware detection programs at:
Malwarebytes (MMFA): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

These comprehensive analyses can take some time, but you really need to run.  SAS will probably be just a bunch of Internet tracking cookies, but you can remove them.  Once you have done at least a full analysis, you can do quick scans in the future to save time and save the analyses complete for when you have more time or are really suspicious of an infection of the system.

They can be uninstalled later if you wish.

In 1985, there were 11 known computer viruses.  Today, there are over 70,000 and new threats are detected every day.  Always update your virus definitions before running a scan.

Restart your computer and solve the outstanding issues.

Tags: Windows

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