IE8 causing explorer.exe to freeze

Original title: need to constantly end explorer.exe and restart after using IE8 because I can't click on the desktop icons

About 5 times a day I have to end the explorer.exe process, then start it again because I can't click on my desktop icons.  I also started having a problem with my IE8 does not correctly load JAVA (maybe too much flash).  The program hangs and I have to go into the Task Manager and terminate IE8 or wait for narrow reboot or wait so that he can answer window to get to the end and restart the program.

These could be two different issues, but it seems that after IE8 crashes so I have to end explorer.exe.  Unable to click on the desktop icons began before IE8 problems, but are increasing in frequency and seem to be coinciding most often.

Can someone help me?  I run my Microsoft Security Essentials antivirus program. I tried to clean a disk and defragmentation, but neither helped.

Thank you

Hi susannewatts,

1. check that the error message or error code in the event viewer. Link: what please refer:

Link:http://windows.microsoft.com/en-us/windows7/What-information-appears-in-event-logs-Event-Viewer

2 start the clean boot computer and check if the problem still persists. Link below will help you to start the computer in clean boot:http://support.microsoft.com/kb/929135

If the problem does not persist, you can continue with step 2 from the link above.

Make sure that you reset the computer in normal mode in step 7.

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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