iertutil.dll

iertutil.dll

Hello

How to fix Iertutil.dll not found or missing errors
http://pcsupport.about.com/od/findbyerrormessage/a/iertutil-DLL-not-found-missing-error.htm

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

Similar Questions

  • My computer will not start, getting warning that the iertutil.dll is missing for Internet Explorer

    Anyone know how to fix this problem? I get a warning saying that the iertutil.dll file is missing for internet explore. When I start my computer, all I get is my screensaver with no office. The only way I can continue any part of my computer is to go to alt del to get to the control task manager.

    Do you mean you see a message like this:

    Explorer.EXE - unable to locate component
    This application has failed to start because iertutil.dll was not found. Reinstalling the application may fix this problem.

    That file should never be missed and it takes an extra effort to remove it on purpose because there are one of 3498 files who cares about Protection of file Windows (WFP).

    If explorer.exe is not running, all you will see is your screen background image.

    The file is in this folder (assuming that XP is installed on your C drive):

    c:\Windows\System32

    Since you can get into the Task Manager do the following:

    Since the Task Manager, click file, new task (run...) and then click Browse and navigate to this folder:

    c:\Windows\System32\dllcache

    If you are unable to find or do not see the dllcache folder, because your system is not configured to display hidden files and folders, simply type the path to the folder name in the "Open:" box

    c:\Windows\System32\dllcache

    Make sure the "Files of type" box is set to show all files (or you will not see any), and then click OK to display all files.

    Locate copy the iertutil.dll file backup in the folder c:\windows\system32\dllcache, made a right click and copy and go back up a folder c:\windows\system32, right-click in an empty area and paste the file there.  Answered in the affirmative if invited to replace the existing file.

    If you can't find the file in the dllcache folder (should be), depending on your installation, there may be a copy of the file on your system in this folder:

    c:\windows\ServicePackFiles\i386

    If you find there, copy the file missing from there and paste it where it belongs

    It is possible that some malicious software or your antivirus/antimalware indeterminate quarantined (actually deleted) the right file and the backup copy of which must be in the dllcache folder.

    In this case, you can download a copy of my SkyDrive and use networks disks (on foot) to bring it to the system afflicted on a USB key or a floppy disk.

    You may be able to 'Run' iexplore.exe in the Task Manager to get on the Internet and just download it.

    I downloaded a copy of XP Pro SP3 file you need on my SkyDrive (everyone has a SkyDrive for file sharing).

    You can download it and when you do, place a copy of the file in these two folders (assuming that Windows is installed on your C drive):

    c:\Windows\System32
    c:\Windows\System32\dllcache (this is where XP keeps backups of important files).

    Here is the link to my SkyDrive and you can get the file you need here:

    http://CID-6a7e789cab1d6f39.SkyDrive.live.com/redir.aspx?RESID=6A7E789CAB1D6F39! 311

    When you see the files available for download, you will not see the extension of file (.exe, .dll, .cpl, .sys, etc), but when download you them they will have the right extension.

    When you download the file (especially if you use Internet Explorer), when you get a chance to save the file, it cannot save the file with an extension (for example, .exe, .dll, .cpl, .sys) then you will need to manually add the extension appropriate to the file when you download the file before you save it.

    You can download the file without the extension, and then rename the file to add the appropriate extension.  You do not want to use a file called rundll32 when the name of the file should really be called rundll32.exe (if the downloaded file has no extension, you will need to change the name of the file to add the appropriate extension to make it work.

    You then put the downloaded files in the correct folders on your system.

    That may not solve all your problems, but at least you will be spending this part and we can then fix the rest.

    Since it is all very suspicious to meI would follow with this:

    Download, install, update and do a full scan with these free malware detection programs at:
    Malwarebytes (MMFA): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
    They can be uninstalled later if you wish.
    Restart your computer and solve the outstanding issues.
  • iertutil.dll was not found when installed IE8

    Explorer cannot start makes no difference if I'm in Mode safe or not. No start button or windows explore but have a wallpaper.  Win xp sp3. No access to internet either!

    Don't have access to the Task Manager. I searched c:\windows\system32\dllcache but can't find that file and the dll is not in and c:\windows\ServicePackFiles\i386

    Iertutil.dll missing Sys32 folder I finished copy, in front of a pc win 7. Who fails to work as it is not recognized!
    Tried to restore the Task Manager, %SystemRoot%\system32\restore\rstrui.exe but that does not work.
    Tried to register the dll too but that would not work.

    Any ideas?

    Your answer me will think so I downloaded IE8 on a separate computer and extract the dll. Copied to an SD card which oddly enough my pc can read (but not my usb key!) and the copiedthe dll in the sytem folder as you suggested. It worked and I now return windows Explorer!

    Thanks a lot a lot, you have been very helpful. Very appreciated for sure.

  • SOLVED! Explorer.EXE - unable to locate component: the application failed to start because iertutil.dll was not found. Re-installing the application may fix the problem.

    The manifestation of this issue, it is that you cannot use your computer, because the desktop icons and the taskbar are missing

    It's the perfect solution for this issue:

    Once you see the message, press ctrl + alt + delete to start the Task Manager

    Click new task, and then click Browse

    Navigate to the following path c:\windows\softwaredistribution\download\e9e3bc7b49018c1f53cc0d1bd73cad37\sp3gdr

    at the bottom of this dialog box, change the 'programs' to 'all files '.

    Make a right click on the "iertutil.dll" then copy files

    Go again to c:\windows\system32 and paste there

    You should notice the "iertutil.dll" filed copied in the folder system32, otherwise, you will have to repeat the procedure and do not forget that it is copied

    Restart the computer

    You may notice that the IE8 is now complete installation and may ask you to restart again

    Restart the pc and voila, you now have a working computer

    Here are our roadmaps which has been proven in many cases which have already been resolved
    Please follow the roadmaps religiously

    Road map 1:

    Once you see the message, press ctrl + alt + delete to start the Task Manager
    Click new task, and then click Browse
    Navigate to the following path c:\windows\softwaredistribution\download\e9e3bc7b49018c1f53cc0d1bd73cad37\sp3gdr
    NOTE: IF YOU DO NOT SEE THIS PARTICULAR FOLDER, GO TO THE ROADMAP 2, REASON FOR THIS IS THAT THE FOLDER OPTIONS MUST HAVE BEEN SET HIDDEN
    at the bottom of this dialog box, change the 'programs' to 'all files '.
    Make a right click on the "iertutil.dll" then copy files
    Go again to c:\windows\system32 and paste there
    You should notice the "iertutil.dll" filed copied in the folder system32, otherwise, you will have to repeat the procedure and do not forget that it is copied
    Restart the computer
    You may notice that the IE8 is now complete installation and may ask you to restart again
    Restart the pc and voila, you now have a working computer

    2 Roadmap

    Once you see the message, press ctrl + alt + delete to start the Task Manager
    Open a new task, and then type CMD.
    type this in the command line - copy c:\windows\system32\dllcache\iertutil.dll c:\windows\system32
    You should see the message "1 file copied.
    restart the system
    You may notice that the IE8 is now complete installation and may ask you to restart again
    Restart the pc and voila, you now have a working computer

    3 roadmap

    Once you see the message, press ctrl + alt + delete to start the Task Manager
    Open a new task, and then type %windir%\ie8\spuninst\spuninst.exe
    IE8 uninstall wizard will pop up and follow the wizard
    It maybe of instances that error message will appear just close the error message and continue uninstalling
    Once the system is restarted, it will start normally and reverted to the previous version of Internet Explorer
    Reinstall setup of stand-alone of ie8
    http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=43

    MYRL LESHEN LEE
    Technical Manager
    Microsoft Technical Support Australia & New Zealand

  • iertutil.dll was not found after trying to download internet explorer 8. I can't get into my computer. Not even the start screen.

    I can't get into my computer.  All I can get is the Task Manager.  It shows all my still intact material, I'm not him.  Not even to my home screen.  All that appears is my screensaver and a message saying to re - install iertutil. DLL... but how to do when I can't.

    Maybe someday, we will see again the proposal to:

    Once you open the Task Manager try the commands below.

    1. in the Task Manager, click file, and then click new task

    2. now type rstrui.exe and click OK

    This would launch the system restore on the computer refer the below Microsoft article more about the restoration of the system.

    If you really try , you would find that it does not work because rstrui.exe is unlikely that never will be in the PATH statement.

    If you want to launch the restoration of the system from the Task Manager, you will need to perform a new task like this:

    %SystemRoot%\System32\restore\rstrui.exe

    If c:\windows\system32\iertutil.dll is missing, you will see a message like this:

    Explorer.EXE - unable to locate component

    The application has failed to start because iertutil.dll was not found.  Re-installing the application may fix the problem.

    Because explorer.exe is not running, you will see only your background image /, but Ctrl-Alt-Delete will always bring up the Task Manager where you can maneuver around and replace the file.

    If the only problem with your system, it's that iertutil.dll is missing, you can replace the backup copy in the dllcache folder.  You can continue to obtain reviews iertutil.dll is absent, but just click OK for messages of recall as they pop up so you can continue working.

    One might think that you use the Task Manager, you can browse c:\windows\system32\dllcache and (after choosing to view all files) copy the iertutil.dll from there and then paste the iertutil.dll file in c:\windows\system32 where it belongs.  That actually works, but it seems that it does not work as you will get an hour glass stuck on the paste operation and perhaps wonder whether or not it has actually worked.

    To feel better replace the missing file, so you can actually see the file being copied and replaced... Task Manager, click file, new task and enter in the box (assuming that Windows is installed on your C drive):

    cmd

    Click OK to open a command prompt window and first make a copy of the original file (if it exists) by entering the following command:

    copy c:\windows\system32\iertutil.old c:\windows\system32\iertutil.dll

    That copies the file in progress if there is an and it will just complain if it is not a copy.

    We know that XP likes to keep the backup copies of critical system files in this folder:

    c:\Windows\System32\dllcache

    Knowing this, copy the backup copy of the missing file and replace the missing or suspicious file by using this command:

    Copy c:\windows\system32\dllcache\iertutil.dll c:\windows\system32

    Answered in the affirmative if invited to replace the existing file and then you should see a message that 1 file (s) has been copied.

    Type "exit" to close the command prompt window.

    Who will replace the missing or suspicious file and if that's all that's wrong with the system, Shut Down box Task Manager, you can choose to reboot your system and see how things are going.

    Do, or do not. There is no test.

    I decided to implement the points for a new puppy instead of a pony!

  • Help! Try to install Silverlight, I get error "ordinal 481 not found in the dynamic link library iertutil.dll".

    I am running the latest version of Chrome, windows XP. The first time I tried, the program could not find "iertutil.dll. I used revo unistall to remove Silverlight, down downloaded/installed the DLL, downloaded again Silver and got this error when I tried to install.

    Anyone?

    Hi Timm, P

    I see that you get an error when trying to install the silver light. I'll help you with this problem.

    I suggest you to ask your question in the Silver light forums here: http://social.msdn.microsoft.com/Forums/en-us/category/silverlight

    Thank you.

  • I lost my iertutil.dll. He said also no 685 found.

    Original title: I lost my iertutil.dll, i have no home screen and have to use the Task Manager, how can I restore my iertutil.dll, through Task Manager. He said also no 685 found. It's really a little mean hassle...

    I tried to download windows8 and when I restarted my computer, I had no home screen & it says component iertutil.dll not found, then it said 685 not found, could someone please help me...

    I don't know what is Windows 8 or 685 not found means, but I know how to replace a missing iertutil.dll in conditions where it comes to the missing for most of the reasons.

    If you mean that you were trying to install Internet Explorer 8 and something is is mean, I don't know if it will work for you or not, then, do the best you can with it and report back how things are going and what's happened to get into this situation in the first place.

    You need to replace the missing file so that your desk at work.

    When you see a message like this:

    Explorer.EXE - unable to locate component
    This application has failed to start because iertutil.dll was not found. Reinstalling the application may fix this problem.

    It is in the case Log:

    Event type: Information
    Event source: Application Popup
    Event category: no
    Event ID: 26
    Date: 23/09/2010
    Time: 08:38:48
    User: Jose
    Description:
    Application popup: Explorer.exe - Unable to locate component: this application has failed to start because
    iertutil.dll was not found.  Reinstalling the application may fix this problem.

    The iertutil.dll file is required for explorer.exe at startup.  For now, think of the explorer.exe running under your desk when it is necessary to display all of your desktop icons, taskbar, etc..  If explorer.exe is not able to run, you will not be able to do much with your system until the file is replaced.

    It would be prudent to understand why and how come file missing in the first place.  The file may have been deleted accidentally, your anti-malware software could have been quarantined, thinking it was a (very likely) threat or malicious software could have deleted (very unlikely).

    What antivirus and anti-malware programs do you use?

    First of all, here are all the things that don't work:

    If the iertutil.dll file is missing or damaged, you do not start the desktop in any Safe Mode, last good Configuration known, etc..

    The iertutil.dll is not one of the files that are protected by Windows File Protection, so it will not be replaced automatically if it's missing 3498.  This means that sfc/scannow will not help you, and it's not sfc/scannow does anyway so to run sfc/scannow ' by train' is going to be a waste of time.  It is not this that sfc/scannow still.

    The iertutil.dll file is also not on your XP installation CD that you copy or expand.

    You will not be able to run a Web browser on the system afflicted to go on Internet download one.  There is also a computer big security risk when downloading files from Internet sites anyway.

    You can still use the Task Manager to run the system restore and bring it back, but I've never tried and wouldn't count on something to do system restore.

    When you see the error, you can click beyond it and eventually arrived at your screen background image where you can press CTRL-ALT-DEL to start Task Manager. TM you can click file, new task, browse and edit the menu drop-down "Files of type" to all files that you can see all the files in all the folders.

    Browse/navigate to this folder:

    c:\Windows\System32

    See if iertutil.dll is really missing. If the error appears again while browsing, click OK to get past it.  The explorer.exe tries to run and cannot until the missing file is replaced.

    Then, still using the Task Manager, browse / navigate to this folder:

    c:\Windows\System32\dllcache

    See if there is a copy of the file.

    If you do not see a copy, depending on your installation, look in this folder:

    c:\windows\ServicePackFiles\i386

    If this isn't in c:\windows\system32\dllcache, it is going to be elsewhere on your system and you can find another way, but start with these two issues, firstly.

    If it's the only thing missing, you can just copy the file to the c:\windows\system32\dllcache and paste it into c:\windows\system32 where it belongs.

    If you can't find it, get a system that works of the same type as yours, copy on a USB key or a floppy disk and always using the Task Manager, browse, locate the file, copy and paste it where it should be.

    Yes, by using the Task Manager, you can always access your thumb or other media same diskettes by navigation, copy, paste, etc. all work fine. You use the Task Manager to access your floppy or thumb drive, copy the iertutil.dll good and then paste it in the c:\windows\system32 folder, where it is supposed to be.

    When the file is replaced, restart your system and see how things work.

    When go you there once again, your system might still be achieved a malware for anything else you use for malware protection, proceed like this:

    Download, install, update and do a full scan with these free malware detection programs:

    Malwarebytes (MMFA): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    It can be uninstalled later if you wish.

  • system failed because iertutil.dll was not found.

    When you start windows xp pro starts then stops and says this application has failed because iertutil.dll was not found.

    When you see a message like this:

    Explorer.EXE - unable to locate component: this application has failed to start because iertutil.dll was not found. Reinstalling the application may fix this problem.

    It is in the case Log:

    Event type: Information
    Event source: Application Popup
    Event category: no
    Event ID: 26
    Date: 18/02/2010
    Time: 08:38:48
    Description:
    Application popup: Explorer.exe - Unable to locate component: this application has failed to start because iertutil.dll was not found.  Reinstalling the application may fix this problem.

    The iertutil.dll file is required for explorer.exe at startup.  If explorer.exe is not able to run, you will not be able to do much with your system until the file is replaced.

    The file may have been deleted accidentally, malicious software could have deleted or your anti-malware software could have been quarantined it thinking it was a threat.

    Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

    First of all, here are all the things you can 'try' which do not work:

    sfc/scannow

    The iertutil.dll is not one of the files that are protected by Windows File Protection, so it will not be replaced automatically if it's missing 3498.  This means that sfc/scannow won't help you.

    It is also not on your XP installation for you CD to copy or develop.

    You will have the same problem trying to start in any Safe Mode.

    You will not be able to run a browser on the system afflicted to go on Internet download one.  There is also a computer big security risk when downloading files from Internet sites anyway.

    You can still use the Task Manager to run the system restore and back, but I've never tried.

    If iertutil.dll is missing, you can copy from a system that works in the system afflicted with the same version of XP and Internet Explorer or sometimes copy one from another location on your system.

    You can get a good copy and put it on a floppy disk, thumb drive etc and copy it to your system plagued by using Manager tasks.

    When you see the error, you can click beyond it and eventually arrived at your screen background image where you can press CTRL-ALT-DEL to start Task Manager. TM you can click file, new task, browse and edit the menu drop-down "Files of type" to all files that you can see all the files in all the folders.

    Browse/navigate to c:\windows\system32 if iertutil.dll is really missing. If the error appears again while browsing, click OK to get past it.  The explorer.exe tries to run and cannot until the missing file is replaced.

    Then, still using the Task Manager, go to the c:\windows\system32\dllcache and see if there is a copy of the file.

    If this isn't in c:\windows\system32\dllcache, it is going to be elsewhere on your system and you will find another way.
    Start by looking in c:\windows\system32\dllcache.

    If it's the only thing missing, you can just copy the file to the c:\windows\system32\dllcache and paste it into c:\windows\system32 where it belongs.  If you don't, get one from a working system of the same type as yours, copy to a Flash DRIVE or a floppy disk and always using TM, browse, copy and paste it where it should be.

    TM, you can always access your thumb or other media same diskettes by navigation, copy, paste, etc. all work fine.

    You use TM to navigate to your thumb or floppy disk, copy the iertutil.dll good and then paste it in the c:\windows\system32 folder, where it is supposed to be.

    When go you there once again, your system may still be affected so no matter what you use for malware protection.
    follow these steps:

    Download, install, update and do a full scan with these free malware detection programs:

    Malwarebytes (MMFA): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    It can be uninstalled later if you wish.

    Do not guess what the problem might be - understand and resolve it. I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

  • Error "this application has failed to start because iertutil.dll was not found" on startup

    original title: iertutil.dll problem

    I have exactly the same problem as helpneeded1000. The message box that says: "this application has failed to start because iertutil.dll was not found. Re-install the program may fix this problem. "Get right after you start windows xp. It is constantly after I have trying to login or close. Shortcut buttons, start menu, everything on my desktop disappeared. I tried to open the box of the Task Manager by pressing Ctrl-alt-delete, but this is as far as going to my knowledge. Can someone help me solve the problem please? did askme to download any kind of things because I don't have any access at all.

    Thank you.

    Quimbee

    Hello quimbee,.

    In addition to the response of Naman R, please consult the link below if you are still having problems.  Please follow the steps to Joselbarra and let us know the status.

    When you start windows xp pro starts then stops and says this application has failed because iertutil.dll was not found

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/system-has-failed-because-iertutildll-was-not/6dd913ba-cc0f-4828-a55a-477771d25b66

    Thank you

  • the application has failed to start because iertutil.dll is found noty. Re-installing the application may fix the problem.

    I am unable to download money or newdev.ll comes out.

    I also get this massage: the application failed to start because iertutil.dll is found noty. Re-installing the application may fix the problem.

    I have Office XP SERVICE3 PCs.

    Looks like its part of the internet explorer 6 or 7. If you are using IE6, (its out of date), download IE7 or install it IE8

  • the 318 ordinal could not be located in the dynamic link library iertutil.dll

    When you try to run programs system says 'the 318 ordinal not found in the dynamic link library iertutil.dll ".

    Hello

    1. When exactly do you get this error message?
    2. What is the accurate and complete error message?
    3. Remember to make changes to the computer recently?
    Method 1: Checking the file system (CFS):

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7:

    Method 2: Check the issue in Cleanboot.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135
    Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article...
    I hope this helps.
  • "This application has failed to start because iertutil.dll was not found.

    Whenever I try to open any application that is installed on my laptop, a message appears saying that "this application has failed to start because iertutil.dll was not found. He said little other than those.

    This started after I tried to solve another problem on my laptop. Last night, I installed updates, before turning off my computer. This morning, my computer freezes completely after I turned it on. Finally, he stopped long enough to get a screen with the message of freezing "configuration of updates: stage 3 0f 3-0% complete, etc.» I tried to work around this problem by using a solution when searching online, I found the problem. The solution had me select 'repair your computer' when the laptop has been turned on. He had me open a command prompt and rename a file called pending.xml. Thereafter, I could connect fine, but then the problem iertutil.ll is born.

    Almost everywhere I looked, I found only users of Windows XP with this problem and most of th proposed solutions require windows Explorer to work (which is between th many applications on my computer which is adamently refused to work). If you can help me, so I canassure you it will be greatly appreciated.

    Hello

    ·        What are the updates that you tried to install on the system?

    Let us know the number of KB updates. Follow the steps mentioned in the link given below to check updates are installed on the system.

    Install Windows updates

    http://Windows.Microsoft.com/en-us/Windows-Vista/install-Windows-updates

    Problems with installing updates

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

    Iertutil.dll errors are caused by situations that lead to the removal or corruption of the iertutil DLL file.

    Apart from this, follow the steps mentioned below.

     

    Method 1:

    I suggest make a SFC (System File Checker) scan on the system and check if the problem is resolved.

    a. Click Start, click principally made programs, accessories, right-click on command prompt and select run as administrator.

    b. click on continue or provide administrator credentials if prompted.

    c. in the type in the following command prompt window and press ENTER:

    d. sfc/scannow

    e. you should see the following message on the screen:

    § Begin the analysis of the system. This process will take time.

    § Beginning verification phase of system scan.

    f. % verification complete.

    g. once the scan is complete, a test to see if the problem you are experiencing is resolved or not.

    For more information, see the article mentioned below.

    http://support.Microsoft.com/kb/929833

    Method 2:

    I suggest you do a clean boot and see if the problem still occurs in clean boot mode.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: when you have completed the installation, follow step 7 to start the computer in normal startup.

    Thanks and regards.

    Thahaseena M
    Microsoft Answers Support Engineer.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • error message recurring 573 Ordinal not found in the iertutil.dll library of dynamic links when I try to open some windows.

    error message - 573-Ordinal not found in the dynamic link library iertutil.dll when I try to open some windows. Also when trying to open windows help, says it is not found. Any suggestion is welcome.

    Had the same problem and fixed it. Had tried all ideas that Microsoft had and that they did not fix the problems. I have seen that many peoples problems began after may windows update (mine did at), found two dealing with update to IE9. I uninstalled both and that fixed the problems. The numbers update
    KB2820197
    KB2847204
    After you have uninstalled those reboot and everything so well.

  • Can not print, error missing iertutil.dll

    Originatl title: lertutil.dll

    I lost the print option, so I restored the computer to an earlier time.

    Reading errors:

    1. problem starting C:\Windows\System32\LogiLDA.dll - this module could not be found
    2. the program cannot start because lertutil.dll is missing from the computer
    3 an unspecified error occurred during system (oxc0000056 restore
    Main problem - I cannot print
    Tthanks,
    Anne

    Hello

    1. you are facing the issue only when you try to print from Internet Explorer or printing in general?

    2. What is the brand and model of the printer?

    3. have you made changes for Internet Explorer?

    Follow these steps:

    Method 1: I suggest you run the printer Troubleshooter and verify.

    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Method 2: Perform a scan of the SFC (System File Checker).
    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7.
    http://support.Microsoft.com/kb/929833

    Method 3: Printer in Windows problems
    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    Reference: Why can't I just print?
    http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

    You can also follow the suggestions of "A User" responded on January 1st, 2011

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