If a logging program button has been installed on your computer performs this Act of when it is installed or is able to access the previous use of the keys?

Hello

I received an email from a friend that I opened, it has since informed me that his computer has been hacked and thought that a virus has been incorporated into the e-mail. I have a limited knowledge of computers and would like to know if a logging program button has been installed it reads the keys historically or only from when it has been installed? Also, I found that a user account and password that I had not placed on the computer had been set and the user account setting that governs the installation of new programs was at a minimum level.

I deleted the new user account and password and changed the UAC to the highest setting and did a scan of my computer using AVGfree, he showed a threat of conduitinstaller.exe but it would allow me to delete or archive. A search on the internet about this program shows that it is a threat, this page: http://www.removeonline.com/conduitinstaller-exe/ offers to download a tool to remove it, but I am now worried I'm going beyond my capabilities. Could I have some advice please. I'm currently travelling so don't have do not have access to a friendly computer shop is where English is spoken.
If I do all the work financial online from the computer in safe mode, this will get me in until I can get the problem sorted.
Geoff

Scan your PC with these two free tools

http://www.Microsoft.com/security/scanner/en-us/default.aspx

http://www.Malwarebytes.org/products/malwarebytes_free/

Tags: Windows

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