If I bought Adobe CC am I supposed to get photoshop for free? My free trial just expired and my teacher gave me a site for students to pay 19 months I bought and received confirmation by e-mail (from adobe), but when I try to download photoshop it say

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• Hello! I'm having a problem to open a session on creative cloud. I can log on to the page on the site, but when I try to download a product, the e-mail message that is broadcast, it is an email from my ex-boyfriend, and I just can't change it! So I'm not

  Hello! I'm having a problem to open a session on creative cloud. I can log on to the page on the site, but when I try to download a product, the e-mail message that is broadcast, it is an email from my ex-boyfriend, and I just can't change it! I'm not able to buy a product! Could you help me, please?

  Quit Adobe Creative Cloud app.

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '. (" Do not miss ~ symbol" "')

  ~/Library

  It will open the folder of the user's library.

  (3) then navigate to Application Support > Adobe > OOBE. Open the OOBE folder and Opm.db bin file.

  Once you had trashed Opm.db file, restart the Adobe Creative Cloud app and check.

• I used my code from adobe, but when I try to install my program it still says I need to buy it. But I already did and I used my code.

  I used my code from adobe, but when I try to install my program it still says I need to buy it. But I already did and I used my code.

  You get 'buy' on Creative Cloud App?

  If yes then disconnect you from Creative Cloud App and back panel

  Sign out, sign in | Creative cloud desktop application

  If you get the same status and then check your entries once hosts file

  Log, activation, or connection errors. CS5.5 and later versions

• I just bought Photoshop CC, everything worked fine, but when I try to open it, it says "no found subscription, please contact customer support.

  I just bought Photoshop CC, everything worked fine, but when I try to open it, it says "no found subscription, please contact customer support.
  I tried to connect you again, it still works well, but when I try to open it, the message of stills the same.
  What should I do?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Please HELP: How do I find and edit a D7000 Nikon RAW files in Photoshop CS? (I downloaded Adobe DNG Converter 9.0, but when I try to download a file no picture and it says gray: "no item corresponding to your search.")

  Please HELP: How to view and edit RAW files from a Nikon D7000 in Photoshop CS?

  I downloaded Adobe DNG Converter 9.0, but when I try to download a file no picture and it says gray: "no items match your search."

  I'm in tight (like most designers), so any solution ASAP would be great. And Yes, I know that my Photoshop is old. Nothing I can really do about it at the moment. Thanks in advance!

  In Photoshop, select help > about plug-in > Camera Raw.

  If it is 2.3 or less, you need to update Camera Raw 2.4, which you can download here:

  Adobe - Photoshop: for Windows: Camera Raw 2.4 update

  Adobe - Photoshop: for Macintosh: Camera Raw 2.4 update

• Using my current ID and password I can connect to Adobe. When I try to download the upgrade to Flash Player they ask for ID and password. When I put in my class, it is rejected. What causes this and how can I fix it?

  Using my current ID and password I can connect to Adobe. When I try to download the upgrade to Flash Player they ask for my ID and password. When I insert my current ID and password, it is rejected. How can I fix this problem? Is it a bad sign in a former ID, and/or an old password associated with Flash Player?

  The password is provided by the operating system and is designed to protect you from accidentally install software.  You will get this prompt for any installation outside the context of the App Store.

  If you do not need to enter a user name or password when you start your computer, you can probably just leave the password field empty when recognizing this prompt.

• I paid for CC in October and now when I try to download 2014 it says that I can't get trial versions

  I paid for CC in October and now when I try to download 2014 it says that I can't get trial versions. What can I do to re - install my account?

  I don't think I have another account. Here's the Bill when I bought

  This.

  John Aguillard, President | Wisdom Marketing Group

• I have just recibe enamel of adobelicensing, where they send the order number and a link to download the software I purchased. But, when I try to download, after login, it gives me a message saying im not a user allowed to download. Help, please.

  I have just recibe enamel of adobelicensing, where they send the order number and a link to download the software I purchased. But, when I try to download, after login, it gives me a message saying im not a user allowed to download. Help, please.

  Download the free trial version Adobe Captivate | Adobe Captivate 9

• I got my redemption code and serial number, but when I try to download, it tells me "page not found". I tried several browsers, nothing helps. any suggestions?

  I got my redemption code and serial number, but when I try to download, it tells me "page not found". I tried several browsers, nothing helps. any suggestions?

  Hello

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Kind regards

  Sheena

• I have paid, downloaded CC but when I try to download any application log in the box appears, I connect but he immediately returned to the top with "you have been disconnected. I'll just round and round. Someone at - it ideas?

  I have paid, downloaded CC but when I try to download any application log in the box appears, I connect but he immediately returned to the top with "you have been disconnected. I'll just round and round. Someone at - it ideas?

  Hi Steven,

  Please check the contents of the link below and follow the steps mentioned in it to resolve the problem you are experiencing:

  https://helpx-internal.Corp.Adobe.com/content/help/en/creative-cloud/KB/unable-login-creat ive-cloud - 248.html

  Please let me know if this helped.

  -Harsha.

• I have windows 7 and that you have not knowingly changed parameters. When I try to download something or play sims # I get a message that says your internet security setting preventing one or more files being opened.

  I have windows 7 and that you have not knowingly changed parameters. When I try to download something or play sims # I get a message that says your internet security setting preventing one or more files being opened.

  Hi facions.

  What browser do you use?

  If you use Internet Explorer, you can optimize Internet Explorer and check if the problem persists. For more information, follow this link: How to optimize Internet Explorer

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• After subscription and downloading and installing Acrobat DC, I can open it, but when I try to use one of the tools, I get the message that my trial has expired

  After subscription and downloading and installing Acrobat DC, I can open it, but when I try to use one of the tools, I get the message that my trial has expired.

  Can someone help me?

  Hello

  It is a problem of Activation, please follow the instructions at the link below, it should help solve the problem:

  Connect and disconnect activate Cloud Creative applications

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Let us know if that helps.

  Kind regards

  Bani

• DeskJet 3050 a. prints from scan, but when I try to print from excel or word it does not print.

  I can print scan form but when I try to print a document from either Excel or word (Windows 7) the printer seems to work but the paper comes out blank.

  Hello

  If you have been able to print to the device before, then please try to open the wizard of HP printer (under the start menu-> HP-> HP Deskjet 3050 series).  Once there, under maintain your printer, try printing a Diagnostics Page just to confirm the connection works.

  Kind regards

  Andy

• I just brought Lightroom 6 from Jbhifi. but when I go to download the file, after that I put in the redemption code. Safari tells me that I don't have an application to open the file?

  Hi, I just got Adobe lightroom 6 Jn-Hifi website as a digital download. I followed the instructions provided and connected then added my redemption code. But when I click on the download button, Safari tells me that I don't have an application to open the file and I'm stuck there. Thank you.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I'm on Mac, but when I try to download Adobe CC, the .exe Windows downloads package.

  Hello

  I am trying to download and re - install CC, but it keeps downloading the version of Windows. Even when I try to download an individual program (i.e. Photoshop) I just get an error saying page 'you are running an operating system that Photoshop no longer supports. See the system requirements for a complete list of the supported platforms. »

  I'm on Yosemite. Please help as soon as possible. Thank you!

  Download the app here cc,

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  If you see the same problem, use a different browser.