If I switch to Windows 7 family of Windows 7 Starter (in Spanish). It will give you the opportunity to choose my language before you install it?

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• I have been informed if you have Vista Home Premium windows will give you windows 7 ultimate for free. Is this true? And who should I contact to go forward with this place.

  I have been informed if you have Vista Home Premium windows will give you windows 7 ultimate for free. Is this true? And who should I contact to go forward with this place.

  Please see the bulletin: Windows 7 Upgrade Option Carey Frisch

• Have renewed my subscription ExportPDF, but still pop up with window 'your course has expir├⌐' when will convert via the printer driver window. Comments / help welcome thanks :-)

  Have renewed my subscription ExportPDF, have the confirmation e-mail, but still up pop with window 'your course has expiré' when will convert via the printer driver window. Comments / help welcome thanks :-)

  Hi azza675,

  ExportPDF converts PDF files to Word and Excel formats (and many others). What you describe, sounds like you are trying to convert a file * to * PDF. Have you ever started a trial of Acrobat, maybe? (So that you can create PDFs with Acrobat, ExportPDF don't allow you to convert files to PDF.)

  What happens when you connect directly to ExportPDF to https://cloud.acrobat.com/exportpdf?

  Best,

  Sara

• Whenever I click to update an application I get a "Download error" window it gives me the opportunity to "Contact customer support" and a "Reload Applications link."

  Whenever I click to update an application I get a "Download error" window it gives me the opportunity to "Contact customer support" and a "Reload Applications link."

  Hi Jeff

  Good news, I shot down my computer, let it rest a few minutes and then restarted. It worked!

  I was able to update to new software.

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  Sabaj SAL

  Sent from my iPhone

  Sabaj SAL

• On windows, the command prompt window (XP) start appears and closes what can be the problem

  On windows, the command prompt window (XP) start appears and closes with 2 to 3 seconds what can be the problem

  Hello
  I suggest you to follow these steps and check if that helps:

  Method 1:

  Start the computer in safe mode and check if the same problem occurs:

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

  Method 2:

  Try to perform the clean boot and check if it helps:

  http://support.Microsoft.com/kb/310353

  NOTE: When you are finished troubleshooting, make sure that you put the computer in mode normal startup such as suggested in the article.

  Check if that helps.

• I can't receive a fax in windows XP Home Edition. He will not answer the fax call. What's wrong?

  I have a comcast moderm and a computer network using netgear. My printer / fax is a HP Oficejet 4500 Wireless.

  I have a comcast moderm and a computer network using netgear. My printer / fax is a HP Oficejet 4500 Wireless.

  Why don't you talk and you have a Comcast modem?  You can't receive faxes unless your machine is connected to a regular telephone line.  It was always connected?  It is always connected?

  Normally, the 4500 JO receives the fax.  If you want to receive the fax directly to the computer, you must configure the fax HP special PC software accessed via the "HP Solution Center" application which should be installed when you installed your printer.  Did you do then?

  Assuming that your OfficeJet 4500 is connected to a phone line, if it meets a fax call is a function of the JO 4500 and not Windows.  You may have disabled the function address.  It is also accessible via the HP Solution Center, you can also set up automatically to the control panel of the printer.  See your user's guide.

• Windows Vista starts with only a black screen with the mouse pointer.

  Saturday, 02/27/10, I left my laptop (Dell Inspiron 1405 E) because I used Studio to produce a couple of videos.  When I got up in the morning, he himself had closed.  I tried to put on normally, and he said: recovery error windows, then on lists: Launch Startup Repair tool and start windows normally.  I tried to do a repair, but it just comes back to the same screen.  When I try to boot normally, it shows the progress on the background as usual bar, but then he comes up to a black screen with a mouse pointer.  When I run one of the many diagnostic tests, it is said that the BIOS cannot find the operating system loader.  I'm pretty adept at computers, but nothing I've tried before reinstalling Vista works.  I have files that I need to keep it on the computer, and only a few of them are saved.  Please help me soon, as I need for my school musical production on Thursday.

  Hello

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel
  -Double click - Driver tab - click on UPDATE driver - device Manager - map - graph
  then right click on the device and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure)
  is CTRL + ALT + DEL and the processes tab find EXPLORER.exe and END PROCESS on it.
  then on the tab Applications - lower right - new task - the type in EXPLORER.exe. Safe mode is
  accessible by tapping F8 as you start several times.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all hotfix is usually a hit or miss
  base. That there is no information on a black screen as there is just a blue screen
  adds to the difficulty. Often using a restore point or Startup Repair will have no effect.
  You can try a google to see the proposed repairs, whom some have worked however these
  cover a wide field of efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you do not have the
  discs, your system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (making the system
  Restoration, it must only be bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
  (if all goes well, the data records and need to reinstall programs). Don't forget to make a good backup or
  3.

  You can use another DVD that aren't copy protected but you you need to own
  Product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can do a repair installation which should save the data but you will be
  Maybe reinstall programs. It also requires the correct Vista disks especially for OEM
  versions. You will need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (type in a single line or copy / paste a line at a time and then press enter - do not type)
  parenthesis or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)
  
  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Windows Defender encountered an error: 0 x 80070424. The specified service does not exist as an installed service.

  I have this problem and it will not just let me use Windows Defender, I am currently 'clean up' my computer and I have to run Defender to change startup programs. My OS is windows vista.

  Hello

  read this information on the Defender:

  ·                         If you use microsoft security essentials avg avira mcafee norton etc they disable the vista version of windows defender by default

  the basics of Microsoft security has its own version of windows defender

  and other anti-virus programs use their own particular type of application to scan for spyware and malware

  It of nothing to worry and is the default action, which is designed for them to do

  If the above does not apply to your machine to read the information on the below link on how to disable the windows defender service in vista or make an autostart to enable

  http://www.groovypost.com/HOWTO/Microsoft/Vista/disable-Windows-Defender-service-in-Windows-Server-2008-or-Vista/

  and here is the method to remove it from startup in vista

  http://www.groovypost.com/HOWTO/Microsoft/Vista/remove-Windows-Defender-from-Vista-system-startup/

  and this is how you would normally activate or disable windows defender in vista from within defenders of own and options tools

  http://www.groovypost.com/HOWTO/Microsoft/Vista/disable-Windows-Defender-for-Microsoft-Vista/

       and read this information to microsoft:

  Error message when you run Windows Defender: «Error 0x800106ba»

  http://support.Microsoft.com/kb/931849

  and if you need to change startup programs read this information on the other methods of doing it without using defender

  using msconfig read this tutorial:

  How to use MSCONFIG in Windows Vista

  Here's how to use MSCONFIG in Windows Vista to disable some unnecessary programs that load automatically at startup

  http://netsquirrel.com/Msconfig/msconfig_vista.html

  and also try this FREE program Autoruns:

  This utility, which has a knowledge of auto-starting locations of any startup monitor, shows you what programs configured to run at system startup or login and that the entries in the order of processing windows. These programs include those in your startup folder, Run, RunOnce, and other registry keys. You can configure Autoruns to show other locations, including Explorer shell, toolbar extensions, helper objects to the browser, Winlogon notifications, auto and many start-up services more

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

• copying a disc - __copied photos on computcomputer with Windows XP-computer Vista laptop and will not open the program

  Copied pictures on a computer using Windows XP

  Disc will not load on my laptop with Vista

  Is there a program to load the disk or is it just copies of some images.  So just copies, then the disc will not 'load' because there is no program to run.  Insert the disc in the drive and click Start / computer / player Disck and right click it and select Explorer.  You should be able to see the folders and files with your photos.  You can or the disc appears to be blank or missing?

  If the problem is that by clicking on the file does not open a program to display it, and then confirm that your Vista machine has software installed to read the file type of the images (they may require that you get a different software to view what they are).

  If this isn't the problem, try to copy some files from the disc to your desktop computer and try to open them from there and see if that makes a difference.  If so, then there is a problem with the drive to recognize the types of files, and then by selecting the appropriate program.  You should maybe go to the web site of the manufacturer of the drive and download any driver, firmware and suitable for the machine AND your version of Vista.  Install it and see if that makes a difference.  Check out a few other discs and see if you have the same problem with them or if it's only this one disc.

  What type of disc is (CD, CD - R, CD - RW, DVD,...)?  Confirm that you can read stll the drive on the XP machine.  Do you get the error on each machine and if so what do say EXACTLY?

  I hope this helps.  If not, tell me what happened with each step and try to answer all my questions.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Windows 7 Home Premium - what is - this OA in the license tag? Is it possible to install the OS [Home premium] 64-bit with the same key?

  1 What is OA in the license tag
  2. is it possible to install the OS [Home premium] 64-bit with the same key.

  Hi adil13,

  Adding to reply TrekDozer,

  1 original Equipment Manufacturer (OEM) Activation is also known under the name of OA. It's basically OEM activation of basic input/output system (BIOS) - which means that they have already activated and you don't need to enter the key and activate yourself.

  2. you will only be able to activate a copy of Windows 7 with the number of product key used for 64-bit or 32-bit version at the same time, not both. It will allow only a copy installed with him to be activated. If you try to do it on both versions 32/64-bit, you will probably get the message that your product key is already in use or The Windows 7 product key you typed is invalid for activation .

  I hope this helps!

  Kind regards
  Gokul - Microsoft Support

• I'm switching from Windows XP to 7. On W7, where is the menu bar that is at the top of the window XP?

  Y at - it a setting I can change to get the menu bar back?

  Do you mean "file, editing, display, etc?

  If Yes, you can push the "alt" on the keyboard to bring up temporarily, then click on "View/Toolbars" and click on 'Menu Bar' to activate it.

  It should be visible then out.

  Hope that helps!

  -EW-

• 13 and 14 Firefox installs incorrectly on my windows 7 starter edition. Also, I can not the Scrapbook addon to work. Can you tell me why?

  I tried to install Firefox 13 and 14 on my netbook, a starter for Windows 7 operating system running. The installation starts to go smoothly since the file setup.exe; but after the installation appears to be complete, and I press the button "Open Firefox" program of firefox can be seen to start opening because it accumulates approximately 50 MB of private bytes RAM on the windows task manager or the service program of "process explorer" from sysinternals. However, the firefox window never opens and so firefox does not appear to be installed properly. "" Also I had problems with getting the album ' addon to install properly. " I have another computer, a laptop, XP family and I can get Firefox to 13 or 14 to install but it is on the other computer that I can't get the 'Scrapook' addon to install correctly. There is no notice on the Addon page saying the addon "Scrapbook" does not work on Firefox 13 or 14 and the addon installs, but not properly, so it does not work.

  I have old files Firefox setup.exe, and if I'm successful to install an older version, firefox 3 or 4 on an external hard drive. I got this old firefox to work on XP Home Edition on a hard drive external laptop and can successfully use the addon "Scrapbook" in this way.

  I don't understand why I have problems with Firefox 13 or 14. I think I first noticed the problem with Firefox 12 "Scrapbook".

  Thank you marcsances for your reply very comprehensive. Your advice jogging my memory, so before I have done as you suggest, I reinstalled Firefox 14 and then uninstalled using the windows 7 program/control panel uninstall installation. In doing so, the Firefox uninstall window opens and when asked to choose to uninstall any program or all personal settings etc. too, choose to uninstall all personal settings too. I then reinstalled Firefox 14 and the Scrapbook addon and they now work correctly.

  I daresay that your instructions are quite right, in this case, I don't have to go through the command prompt.

  Thank you.

• I need to open the web site even in two separate tabs. Since I've upgraded to Firefox 6 when I try to open the web page in a new tab in the list in the drop down in the address window it gives that the opportunity to move to the already open tab.

  When I get off the fall from the address window, rather than display the URL of the Web site I want to open in a second tab says "switch to the tab '. But I don't want to move to the tab - I want to open a second tab on the same URL. If I want to open it a second time, I have to manually enter the address. Is it possible to turn off this option so that I can open the second tab by using the same address in the drop-down menu? I was always able to do this with the previous versions of Firefox.

  "Is it possible to turn off this option so that I can open the second tab by using the same address in the drop-down menu?

  You can install this add-on: https://addons.mozilla.org/en-US/firefox/addon/switch-to-tab-no-more/

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

  Not related to your question, but...

  You must update some plug-ins:

  • Plugin check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
  • Adobe Shockwave for Director Netscape plug-in: install (or update) the Shockwave with Firefox plugin
  • Next-generation Java plug-in for the Mozilla browser: install or update Java in Firefox

• How to recover the left column in 2011 windows live photo gallery. It will list all the photo & video by file name, date, months, etc.

  Don't know what I did to lose the left column in Windows Live Photo Gallery 2011. Now impossible to drag the photos to the file names. How can I get that back?

  Hi JLiddell,

  Thanks for posting your question in the Microsoft answers Forum. For any questions about Windows Live Photo Gallery, please visit the following link:
  http://windowslivehelp.com/forums.aspx?ForumID=cafb0556-8959-49b9-AFEB-635314aa02f3
   

• "Windows Live Essentials has stopped working" Message - After you install Internet Explorer 9

  Get the message stating "windows live essentials has stopped working" why?  Never had a problem with it until I downloaed Internet Explorer 9.  Is there a link?

  Your post is the forum for people needing help with the anti-malware program from Microsoft Security Essentials (MSE).  We cannot help you in this forum.

  Try the following link for Windows Live Essentials Support: http://support.microsoft.com/gp/windows-live-essentials#tab0

  You can also try the Forum Internet Explorer: http://answers.microsoft.com/en-us/ie/forum/ie9