If I used a creative combination on an old computer, then installed in my new computer but had to do a factory reset on computer; I could still install Creative suit on the same computer even after factory reset with the CD?
If I used a creative combination on an old computer, then installed in my new computer but had to do a factory reset on computer; I could still install Creative suit on the same computer even after factory reset with the CD?
Yes, you should be able to reinstall, but if you can you should disable before resetting the machine. Otherwise, if the two license activations were used and no reset you will need to contact Adobe Support by chat and ask them to reset your activations.
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )
Tags: Adobe
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Hi Tiffanie,.
Please contact customer serviceto obtain the deactivation request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
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Use one of the links below
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard
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- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
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Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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To reinstall the software, you will need the serial number. Please see this link:quickly find your serial number.
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http://support.Microsoft.com/mats/Program_Install_and_Uninstall/en-us
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Say the entire message?
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
Error failed to validate the serial number | CS6
http://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.html
http://helpx.Adobe.com/x-productkb/global/find-serial-number.htm
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I hope this helps.
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Dear Sir.
I thank very you much for the great solution to this problem during the download.
Concerning
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http://helpx.Adobe.com/Acrobat/KB/application-file-icons-change-Acrobat.html
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https://helpx.Adobe.com/Creative-Suite/KB/CS2-product-downloads.html
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