If I want to open firefox the browser opens instantly, it goes black I can close or minimize, but there's always black
Firefox worked perfectly al this year, but all of a sudden it went black when I open the browser. just for a few seconds, the browser shows all but it turns black. I can minimize and close, but nothing happens. I tried to click anywhere, but no results, please don't help
Hello jay25, another user we found that this could be related to active malware on your pc. Please close all firefox windows and try to start firefox in safe mode (by pressing the SHIFT key while you start it). in firefox, safe mode go to firefox > addons > extensions and remove the entry named 'Codec v1.0' or any other addons that suspicious look and you have not intentionally installed. then see if you can restart firefox normally...
Please also make a thorough analysis of your system with the security software already in place or another tool like the free version of malwarebytes & keep firefox and your plugins up to date in order to stay safe on the web.
Fix Firefox problems caused by malicious software
Update to the latest version of Firefox
https://www.Mozilla.org/pluginCheck/
Tags: Firefox
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