If you have received the upgrade OEM disk that is not enabled can you use it on another PC
Purchased and received computer win7 upgrade disk. the computer crashed have returned to the store they could not repair but replaced by another brand. I asked if I would return the disk to upgrade to OEM or to them and they said no it was mine to use. Thus can it be used on another pc of brand?
Yes, assuming that the new computer passes Validation. ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
Original title: my computer is corrupt and needs fixing!
I received calls from a person in India who said that they are Windows services centre telling me that they have received the error message saying that my computer is damaged, and they want to help me. But I have not received any error message on my screen. When I asked them how they got my number they said it's from the database of Windows. The number they gave me is 02921252715 and when I called the number of the person on the other end told me that they are a company called Windows e-solution, independent company and is not attached to Microsoft Windows. What should I do? Are these authentic calls and approved by Microsoft Windows?
Its a SCAM!
Avoid scams to phone for tech support
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.
No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.
Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
Microsoft Support Center consumer
Microsoft technical support
Microsoft - contact technical support
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
Original title: Please help!
I bought a USB - LAN cable, but when I try to use it, this thing came out, "device driver software was not properly installed", then what should I do to use this cable properly? l
Thanks for posting in the Microsoft community!
You have reached the right forum for your question. If I understand correctly, you receive error software device driver has not been installed successfully using the USB LAN cable. I suggest you follow the troubleshooting steps to check if this may help.
1. don't you make changes on the computer before the show?
2 are you able to get any USB devices to work in USB ports?Check the status of the device and the driver Version:
a. open byclicking the button start Device Manager, click on Control Panel, clicking system and Maintenance, and thenclicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
b. double-click the category containing your device driver and thendouble - click the device name.
c. check the status of the device tab click on driver tab arencontre, checkDriver provide, Date of the driver, the driver Version, digital signer. Please provide this information.
d. click OK, exit Device Manager.
You can update the drivers on the manufacturer's Web site and check.http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
Method 2:Use Windows Update to find a device driver
Note to use Windows Update, you must be connected to the computer as an administrator:Follow these steps to use Windows Update to find a device driver: a.Click Start, click all programs and then click Windows Update.If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
b check the updates.
AA,a,AB,b,c.to determine if there are updated drivers, click on view available updates.If updates are available, click the driver you want to install, and then click on install.If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
If you need further assistance, please answer and we will be happy to help you.
When I got trouoble replying to email messages went to my Outbox and stayed there. I decided to clean things up so I deleted them. Now, whenever I connect to the computer until get the message at the bottom of the screen it says 1 mailing of 4. There is nothing to send because I deleted everything in the Outbox. How can I get my computer to stop trying to send emails in the Outbox that I deleted. Any help that anyone can give me in this matter would be greatly appreciated. Thanks again. Dolly.
You don't mention your e-mail program. If you use Outlook Express, follow these steps.
Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.
Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
With OE closed, find the DBX files for the items in the Outbox and sent and delete them. New ones will be created automatically when you open OE.
After you're done, followed by compacting your folders manually while working * off * and do it often.
Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
General precautions for Outlook Express:
Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
Information on the maximum size of the .dbx files that are used by Outlook Express:
Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
Why you don't need your anti-virus to scan your email
Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.
Compact often as specified above.
And backup often.
Outlook Express Quick Backup (OEQB Freeware)
Receive the "403 Forbidden" error code on a Web site, I've been accessing years. It is written "forbidden you don't have permission to access the/_cqr/login on that server." I can access this site (AOL) on other browsers. Help!
Receive the "403 Forbidden" error code on a Web site, I've been accessing years. It is written "forbidden you don't have permission to access the/_cqr/login on that server." I can access this site (AOL) on other browsers.
I emptied my cache. I rebooted Firefox. This is my email website - never had a problem before. I am able to access it on Safari. I even tried the simple address (rather then my bookmarked login address) - still got the same error message!
I have the same problem: it is written ' forbidden you don't have permission to access the/_cqr/login on that server. " I can access this site (AOL) on other browsers. After that I connected to AOL, I get this message. then I go to the address line and delete everything after than the aol.com and her and then press ENTER. then, I'm registered and can read my emails. How can we solve this problem?
Please wait while Windows configures FAX"... this process stops and I get another message that says:"the component you are trying to use is on a CD-ROM or another removable disk that is not available. "
Original title: widows installation problem
I have Windows XP Professional running on a desktop older. I cleaned the disk and I would use it only as a 'internet '. It works well and response times are pretty fast, but when I connect I get a box that says "Please wait while Windows configures FAX"... this process stops and I get another message that says "the component you are trying to use is on a CD-ROM or another removable disk that is not available", "put the 'FAX' disk and click OK. , "" Use Source: '1' "»
The first question is I do not use a fax application and never did, I have tried every disk I can think of to complete the process, but I get the same message with each one 'the path '1' is not found. "Make sure you have access to this place and try gain or find the installation 'FAX, MSI' package in a folder from which you can install the FAX product." .. then "error 1706 - FAX." Valid any source not found for the FAX product. Windows Installer cannot continue. »
This will take place two or three times at the beginning upward. How can I prevent Windows Setup tries to install something that I do not use or do not seem to have? I deleted any fax program, that I could find on the computer, and nothing seems to work.
1. have you done any change in software on the computer lately?
2. are you able to install other applications and programs successfully?
Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state. There is an application which is set to start when you start the computer and which launches the installer of Windows.
a. refer to the article below for the procedure safe mode in Windows XP
A description of the options to start in Windows XP Mode
b. you need to perform a clean boot to find the program that is causing and then disable or remove.
How to configure Windows XP to start in a "clean boot" State
Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.
I hope this helps.
Thank you, and in what concerns:
Shekhar S - Microsoft technical support.
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OT: TrayApp disk?
I get a message after my computer starts "the component you are trying to use is on a CD-ROM or another removable disk that is not available. Insert the 'TrayApp' disk then I have another box that says please wait while the window configures TraApp. They're going away the screen, I'm sure it's something on my beginning of preety menu up which should be removed, but don't know what it is. Please can someone help?
1. using HP printer?
2. don't you make changes to the computer before the issue occur?
TrayApp disk is a HP printing software, I suggest you perform clean boot and remove the program that is causing the problem.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Note:follow step 7 of section of boot KB929135 to the computer in normal mode.
Original title: Cannot install siverlight wants cdrom
When I try to install from a download of Microsoft Silverlight, I come me next survey on my screen:
The feature you are trying to use is on a CD-ROM or another removable disk that is not available.
Insert the disc of "Microsoft Silverlight" and click OK
Installation of Microsoft Silverlight 1
I killed the associated files of SilverLight with REGEDIT. In Add or remove programs to audit, it has returned.
Please help as I can't watch videos COMCAST without installed.
I suggest you go to the link below and post your question in the Silverlight forums for help on this issue.
Hope this information is useful.
Original title: TrayApps Message
I get a message, "TrayApp" - the component you are trying to use is on a CD-ROM or another removable disk that is not available. Insert the TrayApp disk and click on 'ok '.
Follow the steps listed in the article mentioned below to solve the problem:
I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up Adobe says that it cannot find any subscription associated with my Adobe
I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up window Adobe says that it cannot find any subscription associated with my identification code Adobe what can I do to change this?
Please check the help below document:
The PC is running Windows 7 Starter. I'm trying to upgrade to Windows 7 Professional. I bought the card from Windows Anytime Upgrade Key.
When I entered the PK, error, "put key in level is for the edition of windows that does not work with Windows Anytime Upgrade"
Windows 7 Anytime Upgrade fails:
If your getting the following: error: Windows Anytime Upgrade failed
This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
= Other reasons and possible corrections.
Windows Anytime Upgrade fails with the error:
"every time that the upgrade has failed. Go online to solve the problem.
If Anytime Upgrade still does not work:
Shut down and restart your computer.
Make sure that the Windows updates have been installed.
Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821
If Anytime Upgrade still does not work, turn off the user account control:
1. go in user accounts in Control Panel
2 change user account control settings
3. pull the slider to the level as low as possible
4. restart the PC
5. pass by the "Anytime Upgrade" as usual
Try the following:
1 disable any security software before attempting to upgrade
2. make sure that your computer is updated (devices and applications)
3. disconnect all external devices before installing.
4. check your hard disk for errors:
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: chkdsk /f /r
When you restart your system, your computer will be scanned for errors and will try to correct them.
1. click on start, type msconfig in the search box and press ENTER.
User account control permission
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
2. in the general tab, click Selective startup.
3. under Selective startup, clear the check box load startup items.
4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
5. click on OK.
6. When you are prompted, click on restart.
7. after the computer starts, check if the problem is resolved.
Also run the Windows 7 Upgrade Advisor:
Who should I contact if I have problems installing and / or activation of my product key card?
Please contact to the: www.windows7.com/getkeysupport.
If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:
Learn how to install Windows 7 Service Pack 1 (SP1)
If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
My windows 8 pro 64-bit oem disk is broken/not can not be read from the optical drive. How can I download ISO from microsoft? Thank you.
Thanks for responding to my question. Unfortunately I'm building a new pc for myself and there is not yet installed on the pc of the OS. It is not clear if the downloaded package requires a previously installed operating system of existing windows. Anyway, thanks again for taking the time answering my question.
Try to return the drive to the place you bought it for a replacement. Not guaranteed, but they could understand.
How to replace hardware or lost, broken, or missing Microsoft software
Receive the error message after that firewall creative cloud update changes to our network.
We have a user, who tries to update through the creative application of cloud. We tried to find what is blocked but have met a dead end.
When the cloud creative software attempts to shout that we see a connection attempt https://ops:443 / ims/token/v1
I did some research and the only reference to the IMS for Adobe, I could find was the IMSService. This seems to be an authentication service. The problem is that "ops" are not a valid domain.
This issue seems to only affect the Creative Software of clouds as I was able to update a test computer with Creative Cloud via Adobe Application Manager.
The user's system and our test system are running OS X Yosemite
Can you please check is below the links with white combination ports on your firewall. Adobe creative cloud desktop application uses these ports only.
Address Ports ccmdls.Adobe.com 443 IMS - na1.adobelogin.com 80 443 IMS - prod06.adobelogin.com 443 na1r.Services.Adobe.com 80 443 prod-rel-ffc - ccm.oobesaas.adobe.com 443 prod-rel - ffc.oobesaas.adobe.com 443 LM.licenses.adobe.com 80 443 ccmdl.Adobe.com 80 swupmf.Adobe.com 80 swupdl.Adobe.com 80 ACP.adobeoobe.com
I usually get hyperlinks have advertising, the "moms make money at home? How can one, I get rid of this browser bug?
I downloaded, install and scan with Malwarebytes Anti-Malware laptop several times and it of better, but is still hyper-lier words, with the announcement that the link
Do a check with some malware malware, analysis of programs on the Windows computer.
Please scan with all programs, because each program detects a different malicious program.
Make sure that you update each program to get the latest version of their databases before scanning.
- Malwarebytes' Anti-Malware:
- Microsoft security scanner:
- Windows Defender: Home Page:
- Spybot Search & Destroy:
- Kasperky free Security Scan:
Alternatively, you can write a check for an infection rootkit TDSSKiller.
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
- Malwarebytes' Anti-Malware:
I recently took a class of Microsoft and received the "Welcome" e-mail, but could not connect with the supplied credentials (example below):
Your MC ID: xxxxxxx
Your temporary access code: 18995EBE-BDAF-4883-8F95-64D18D261848
I created a new account with the e-mail MC ID has been sent and it was not recognized. I would like to merge (link) the news and be able to get a fresh copy of my cert. Thank you.
I suggest you contact Microsoft Learning support team to improve assistance:
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