Illustrator 2015.3 closes right after the start.

Hello

My Illustrator is completely useless after the last update. Only, it will automatically close after two to three seconds of opening.

I tried to uninstall and reinstall it, but the question remains.

My specs:

AMD FX-6300

12 GB OF DDR3 MEMORY

Radeon HD 7970

Running Windows 10 Pro x 64.

Fixed on mine.

Here's what I've done, in order that someone else wants to remedy the situation even too:

  1. I uninstalled Illustrator
  2. Then I went and manually delete all the folders of Illustrator in (anywhere where I could find):
    1. %AppData%\protector.exe
    2. %LocalAppData%
    3. programdata %
    4. Program Adobe
    5. Program files (x 86) \Adobe
  3. Then I deleted EVERYTHING that had the word 'Illustrator' in the name in the Regedit. Basically, I Open regedit.exe and searched the word "Illustrator" and deleted everything that I could find, EXCEPT one or two instances where it concerned the Photoshop export settings.
  4. Reloaded PC
  5. Reinstalled Illustrator.
  6. It opens and works normally.

Tags: Illustrator

Similar Questions

  • Illustrator trial CC crashes just after the start

    Greetings,

    For school I have to use Illustrator so I installed the trial, but everytime I run the program it closes just immediately once it is open. No error message what-so-ever. Just, it opens and closes.

    It was installed on a clean pc, just bought myself a new pc. I tried many things such as:

    -Reinstall

    -updates of pilot (who were already up to date)

    -take a break from my anti-virus

    -internet disableing

    -disableing my graphics adapter

    -put an additional file as one of the internet solutions proposed on this one.

    -J' lived almost every solution I could find on the net.

    I'm working on a Windows 8.1 with a GTX880M graphics card. And all the other Adobe products, I've tried work: Photoshop and first

    Does anyone have a clue as to what to do? Or if I can somehow connect a mistake?

    Kind regards

    There was one thing that I did not try, for those still getting this problem: 'go to 'C:\ProgramData\Adobe\SLStore'. Note that "C:\ProgramData" is hidden, you should see and exploit the hidden files. Move the SLStore and SLCache folders to another location. If you believe that there is no problem, you can delete the files that you moved. »

    quote from: Illustrator cc 2014 the trial goes down right after the launch

  • Do not launch Lightroom, right after the start screen. With the help of lightroom6 on Win 8.1.  Installed and worked for a week.

    Lightroom does not start, gets stack after the splash screen.

    With the help of lightroom6 on Win 8.1.

    Installed and worked for about a week, before it happened.

    David

    Hi assani

    Now it's working.

    After the restart I have asked me to update to lightroom, which I did.

    Now it's working.

    Thanks again, David

  • Firefox blocks right after the start and no solution

    Hi all, there
    Directly after startup, Firefox freezes and keeps hanging.
    Everything started after I visited a free site where supposedly the training for the formula 1 would air... it happened via Sky... is what I remember.

    I followed all the advice and did remove all the profiles of boards and to install Firefox, installed again and
    replaced the profile that I had saved.
    Since this morning 4,00 o clock and still no results at 12:15.
    Someone at - it a good solution that can make me re install without losing valuable information that belong
    my Firefox and goes back a dozen years.
    Right now I use Safari to find answers to my problem, but he likes to go back to FF.

    Hope to hear a good word...
    Kind regards... Hanszio Hungary

    Hello, can you create a new profile using the profile manager.

    If it works, you can recover some files from your old profile

  • Download Windows download window disappears (pop up window closes) right after it starts

    Windows 7.1, 32-bit system (space 17Gig): when I click on "Get Windows 10" icon, the pop-up lists 2 options, "Update now" or "Start Download, upgrade later."  When I click on each choice, starts the download 'start' but then the pop-up window disappears (farm).  How can I get the update of Windows 10 then?

    Update manually:

    Task of pre-required

    When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

    then

    then

    • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
    • Reboot several times, and then try again.
    • Disable the general USB peripherals (for example - smart card reader).
    • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
    • Perform a clean boot, restart, and then try again.
    • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
    • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
    • If this does not work, try using the. ISO file to upgrade if possible.
    • If you are connected to a domain, go to a local account.
    • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).
  • Hello! I just bought an iphone 6 and I was starting the phone due to what he says, but right after the icloud copy was made the phone do not respond... He says decides to continue, but slice to reload button does not work... What can I do?

    Hello! I just bought an iphone 6 and I was starting the phone due to what he says, but right after the icloud copy was made the phone do not respond... He says decides to continue, but slice to reload button does not work... What can I do?

    See if the troubleshooting steps in this article to take help supported:

    If the slide on the upgrade screen does not disappear once you upgrade to iOS 9 - Apple Support

    See you soon,.

    GB

  • Why illustrator cc 2015 went extremely slow after the last update?

    Why illustrator cc 2015 went extremely slow after the last update? Someone knows how to fix this?

    Envoy! Thank you

    preferences to reset/delete the AI seems OK for now

  • Problems with InDesign CC 2015 and El Capitan DP7? With DP6 is was awesome, with DP7 crashes just after the start.

    Hello!

    Updated El Capitan DP7 this morning and InDesign crashes just after the start. (With DP6 is was great)!

    Any comment/suggestion/help?

    Process: Adobe InDesign CC 2015 [1409]

    Path: / Applications/Adobe InDesign 2015/Adobe InDesign 2015.app/Contents/MacOS/Adobe InDesign 2015 CC CC CC

    ID: com.adobe.InDesign

    Version: 11.1.0.122 (11100)

    Code type: X 86-64 (Native)

    Parent process:? [1]

    Responsible for: Adobe InDesign CC 2015 [1409]

    User ID: 501

    Date/time: 18:32:41.676 2015-08-21 + 0200

    OS version: Mac OS X 10.11 (15A263e)

    Report Version: 11

    Anonymous UUID: 0061129A-F597-5AFB-7DF4-CF3E3B3FDDA2

    Time since started awake: 5800 seconds

    Crashed thread: 0 dispatch queue: com.apple.main - wire

    Exception type: EXC_BAD_ACCESS (SIGSEGV)

    Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000040

    Note the exception: EXC_CORPSE_NOTIFY

    VM regions near 0x40:

    ->

    000000010aff9000-000000010affe000 [20 K] __TEXT r-x/rwx SM = COW/Applications/Adobe InDesign CC 2015 / Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015

    Global tracking buffer (second chronological reverse):

    3.729044 CFNetwork 0x00007fff8b5b9a9b TCP 0x7fb494e71f80 SSL Handshake Conn MADE

    3.975525 SSL handshake at the start of CFNetwork 0x00007fff8b5b9977 TCP Conn 0x7fb494e71f80

    3.975626 all 0x00007fff8b5b821f TCP Conn 0x7fb494e71f80 CFNetwork. FD: 60, err: 0

    3.976001 event TCP Conn 0x7fb494e71f80 CFNetwork 0x00007fff8b5b77d1 1. Err: 0

    4.138228 CFNetwork TCP Conn 0x7fb494e71f80 0x00007fff8b5b6faf started

    9.259148 CFNetwork 0x00007fff8b5b9a9b TCP 0x7fb48d5d0f00 SSL Handshake Conn MADE

    This fixed it for me:


    Solved: Disabled the auto-hide the menu bar.


    InDesign crashing on the opening (using the beta OS El Capitan 10.11)

  • Windows becomes white after the start

    I have windows vista. When comp. after windows startup, it takes about 2 min. then scren goes white with arrow always on the screen. If I pull up the Task Manager, it rises and I can do a few things, but not much. System Restore does not and if I try safe mode it just stops about 1 min after the start.

    Explorer

    Explorer (explorer.exe) is the program that is the start menu and taskbar, windows folder and the office (which is a folder window).

     

    To see if a fix is available

    In Control Panel (and select Classic discovered in the left pane) select reports on the problems and Solutions (problem of type in the START search box), go to historical problem, right-click of your error and choose check for the Solution.

    You can also right-click and choose Details for more information. Post these details here. The name of the Module fault is important information.

    If the problem affects Panel press the Windows key + R and type wercon (or type it at a command prompt).

     

    Close the browser and start a command prompt

    • Close Windows Explorer
    • Start - All Programs - Accessories - right on command prompt and choose run as administrator.
    • Click Start. Ctrl + Shift + Right-click on an empty spot (just above the power of buttons is one place) then Exit Explorer.
    • Press Ctrl + Alt + Delete then Task Manager.
    • Control all processes to explore are closed. On the process tab select explore and right-click and choose end process, repeat if more of an Explorer in the list.

    Then to restart the Explorer after trying all of the following

    • Press Ctrl + Alt + Delete and choose Task Manager
    • In the Task Manager, click the file menu and then click new task (run) and enter explorer
     

    If you cannot start the Explorer at all

    • Press Ctrl + Alt + Delete and choose Task Manager
    • Under the processes tab, click Show processes from all users to elevate to administrator
    • In the Task Manager, click the file menu and then click new task (run) and type cmd
    • Other things you can try typing

      Explorer
      Explorer c:\
      Explorer/e, c:\
      wercon
      control
      Iexplore
      Rstrui

    If you cannot start a folder window you can use the Browse button in the new task dialog. Don't forget that you must right click and choose Open rather than double-clicking.

     

    Reregister the shell registry entries

    It is important that each order is accepted. If the command fails it means the file is damaged and must be repaired.

    Close the Explorer like above and then type at the command prompt (or copy and paste by clicking in the command prompt window and choose Paste).

    regsvr32 /i shell32
    regsvr32 /i urlmon.dll
    regsvr32 RPCRT4.dll
    regsvr32 PROPSYS.dll
    regsvr32 MSCTF.dll
    regsvr32 cscui.dll
    regsvr32 rsaenh.dll
    regsvr32 timedate.cpl
    regsvr32 ATL DLL
    regsvr32 OLEACC.dll
    regsvr32 actxprxy.dll
    regsvr32 USERENV.dll
    regsvr32 msshsq.dll
    regsvr32 NaturalLanguage6.dll
    regsvr32 thumbcache.dll
    regsvr32 WINTRUST.dll
    regsvr32 MMDevAPI.DLL
    regsvr32 audioses.dll
    regsvr32 audioeng.dll
    regsvr32 ExplorerFrame.dll
    regsvr32 msi.dll
    regsvr32 FirewallAPI.dll
    regsvr32 netshell.dll
    regsvr32 pnidui.dll
    regsvr32 QUtil.dll
    regsvr32 c:\windows\system32\wpdshserviceobj.dll
    regsvr32 WINHTTP.dll
    regsvr32 C:\windows\system32\qagent.dll
    regsvr32 C:\windows\system32\portabledeviceapi.dll
    regsvr32 wbemprox.dll
    regsvr32 wbemsvc.dll


    regsvr32 fastprox.dll
    regsvr32 imapi2.dll
    regsvr32 wshext.dll
    regsvr32 gameux.dll
    regsvr32 msxml6.dll
    regsvr32 vbscript.dll
    regsvr32 jscript.dll
    regsvr32 wshext.dll
    regsvr32 wshom.ocx
    regsvr32 wshcon.dll
    regsvr32 scrrun.dll

     

    Delete the folder and the settings of the Menu

    This will remove the settings are saved for each file that you visit. Also the order of the start menu.

    Close the Explorer like above and then type at the command prompt (or copy and paste by clicking in the command prompt window and choose Paste).

    Reg delete "HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell" /f

    Reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Streams" /f

    Reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects2" /f

    Reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder" /f

    Delete the thumbnail and icon Caches

    Close the Explorer like above and then type at the command prompt (or copy and paste by clicking in the command prompt window and choose Paste).

    attrib - r s h '% userprofile%\AppData\Local\*.db '.

    del "% userprofile%\AppData\Local\*.db".

    Disable thumbnails and previews

    Damaged documents and particularly corrupt pictures or videos, can cause Explorer crash all trying to generate a thumbnail or an overview. This miniature and previews active option off.

    If you can start the Explorer, previews is Union on the command - folder and Search Options - framework of tasks use classic Windows foldersbar.

    Thumbnails are organized on the command bar - folder and Search Options - view tab - and check under Advanced settings - always show icons, never thumbnails and uncheck Show icon file in the pictures.

    If you cannot start the Explorer close Explorer as above and then type at the command prompt (or copy and paste by clicking in the command prompt window and choose Paste).

    Tracking Add "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced" v "IconsOnly" /t Reg_DWord /d 00000001 f

    Tracking Add "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced" v "ShowPreviewHandlers" /t Reg_DWord /d 00000000 f

    Tracking Add "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced" v "ShowTypeOverlay" /t Reg_DWord /d 00000000 f

    Turn around after testing the Explorer.

    Tracking Add "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced" v "IconsOnly" /t Reg_DWord /d 00000000 f

    Tracking Add "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced" v "ShowPreviewHandlers" /t Reg_DWord /d 00000001 f

    Tracking Add "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced" v "ShowTypeOverlay" /t Reg_DWord /d 00000001 f

     

    A boot is a way to explore

    It can be caused by a shell extension.

    Explorer (explorer.exe) is the program that is the start menu and taskbar, windows folder and the office (which is a folder window).

    The Explorer is built on addin programs called Extensions of Shell. The standard is provided by Microsoft, but programs add their own.

    • Download Autoruns http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
    • Close Windows Explorer
    • Start Autoruns by right-clicking and choose run as administrator
    • Click on the menu Options - Filter Options and check hide Microsoft entries and disable include empty locations
    • Go to the Explorer tab and uncheck everything to the left.
    • Click Start. Ctrl + Shift + Right-click on an empty spot (just above the power of buttons is one place) then Exit Explorer.
    • Press Ctrl + Alt + Delete and choose Task Manager.  Control all processes to explore are closed. On the process tab select explore and right-click and choose end process, repeat if more of an Explorer in the list.
    • Click the file menu and then click new task (run) and enter explorer

    If this can help, reactivate ½ at a time to identify those who. If this does not help, restart AutoRuns and go to the all tab and uncheck everything that it and restart. If this can help, reactivate ½ at a time to identify those who.

    Run Microsoft Fixit

    Microsoft has a range of automatic programs to solve common problems. To see problems explore

    http://support.Microsoft.com/mats/windows_file_and_folder_diag/en-us

    For the visit of the list the most comprehensive

    http://support.Microsoft.com/FixIt/en-us

    When you choose to download, choose the option to run on another computer. You can then save it to your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.

    Recycle Bin
     
    If the problem is the trash bin remove the storage folders. It will be automatically re-created next time you delete a file or open the Recycle Bin. It will remove the trash and the files it contains for all users.
     
    Close the Explorer like above and then type at the command prompt (or copy and paste by clicking in the command prompt window and choose Paste).
     
    RD C:\$RECYCLE. BIN/s/q
     
    then repeat for each drive to change the drive letter, for example
     
    d:\$recycle Rd. BIN/s/q
     
    e:\$recycle Rd. BIN/s/q
     
     
    If the Office does not start
     
    This will create a new empty by user and common desktop computer. This will allow to test if a file on your desktop to start the Explorer.
     
    Close the Explorer like above and then type at the command prompt (or copy and paste by clicking in the command prompt window and choose Paste).
     
    MD "% userprofile%\DesktopTest".
     
    Add reg "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" / v/t desktop REG_EXPAND_SZ /d "% USERPROFILE%\DesktopTest" /f
     
    MD "% public%\desktopTest".
     
    Tracking Add "HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" v "Common Desktop" REG_EXPAND_SZ /d "% Public%\DesktopTest" t f
     
    To restore default after having tested if begins to explore.
     
    Set ExpFix1 = % user
     
    Set ExpFix2 = % profile
     
    reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" / v/t desktop REG_EXPAND_SZ /d "% ". ' ExpFix1 ExpFix2%% \Desktop "/f
     
    Set ExpFix1 = % Pub
     
    Set ExpFix2 = % lic

     
    reg add "HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" /v "Common Desktop" /t REG_EXPAND_SZ /d "% ". ' ExpFix1 ExpFix2%% \Desktop "/f
     
    You will need to disconnect then.
     
     
    New entry missing folder
     
    If the above does not help.
     
     
    Click Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type Regedit menu and file - import , import the NewFolder.reg.

      
  • My free trial of Illustrator 2015 crashed and burned after 2 days of trial. How can I get my trial free back before buy you. and if I decide to buy it, will I get another version to download. As I'm not crushed version tha

    My free trial of Illustrator 2015 crashed and burned after 2 days of trial. How can I get my trial free back before buy you. and if I decide to buy it, will I get another version to download. As I don't want the broken version that will not reopen.

    Cindy,

    I believe you can reinstall right under the trial, use preferably the full path in three steps (the otherwise strange things may persist):

    (1) uninstall (check the box to delete the preferences),

    (2) run the cleanup tool, see the link below,

    (3) reinstall.

    http://www.Adobe.com/support/contact/cscleanertool.html

    The cleaning tool works for all versions of CS3 on (you can see the top of the page).

    Here are the instructions for use, including individual applications:

    https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

  • Buy unlocked iPhone 7 right after the release date

    Friends good day! Let's say I want to buy an iPhone 7 right after the release date before apple officially begins selling the devices free SIM card. I'd be able to come simply to store and buy, for example, an AT & T phone to use with my operator? Because I know that they would be not selling sim free phones in the first two weeks. Or do I have to buy a plan as well and become a customer of AT & T? In other words, I need now a unlocked device, and can I get one without waiting for the start of the free features of SIM card sale. Thank you!

    If you buy any iPhone outright directly from Apple full paying, it is carrier unlocked.

  • Satellite M100-233: stops right after the "XP" logo

    Hello
    I have a Satellite M100-233 with XP Home Edition SP3 (in Portuguese)
    When it is connected to the mains and the battery is not fully charged, sometimes the yellow light does not shine.
    Check the voltmeter application when this happens, tells me that the battery is on, the energy source is the sector, but the battery runs down.
    As I continue to use the laptop, the amount of the battery is reported as progressively less, until he tends to zero, then the laptop just turned off, as if she was not connected to the mains.
    Even if I start with the battery charged to 100%, after a couple of hours (sometimes more, sometimes less) the same thing happens.

    From an authorized dealer, they told me that it was probably a short battery shorted out.

    Get not that: * if she take the battery out of the laptop and turn it on:
    -Most of the time it turns off right after the "XP" logo.
    -It seems that this happens more often when the battery was fully charged the last time that I used it (strange! "I imagine this?)
    -Also sometimes happens after that I use the laptop for a while

    The only unusual bios message I get is "no TPM or TPM has a problem." I guess it has to do with the cryptographic protection, so I imagine that this has nothing to do with this issue.
    About two years ago, there was a problem with the battery (it ceased to be recognized as present by the laptop) which has been repaired under warranty: they told me that they had replaced the motherboard then. However, at this time there that I could continue to work normally without the battery, which is not the case now.

    I would be grateful for any advice. The most annoying is that this problem follows an irregular pattern, and the diagnosis, the dealer gave me seems hard to believe. As I use my laptop to collect data for research abroad, it is quite a risk for me to use it if I can't be sure when it will turn off on its own.

    Hello

    To be honest, I doubt that anyone here in the forum would be able to provide an exactly the answer to this question
    I think that it of almost impossible to say what's wrong without running any hardware checks.

    But to me it looks like a card mother number possibly it s power of electronic power supply which is part of the motherboard.

    What to say, maybe you need a new motherboard, but the new mobo is an expensive item, and in my opinion, you should first check if it is s to replace the motherboard or buy a laptop second hand for the same money.

  • HP10 1901 Tablet: Tablet 10 1901 hp stops immediately after the start, despite the load fully

    Hello

    My hp 10 Tablet has less than two years, and I don't use much.  The problem started with the volume suddenly down to zero out of control, and even if I press the volume up button, the volume is just down once again, when I let the button.  And then the Tablet has started to close automatically, even when it has a lot of power left, as more than 50%.  Now, even if I have fully charged, when I press the power, immediately after the start, it says, 'stop' and he just stops.  I try to turn it on again, and the same story is repeated.  I'm just fet upward.  What is a mechanical problem or a software problem?  I don't understand.  Please help me.

    Hello and welcome to the HP support community!

    It is difficult on this side of the screen of remote diagnosis your problems!

    You should try to eliminate the causes of the problem.  Only thing we recommend is to first try a Factory Reset.  It recharges a clean copy of the OS.  If she solves problems, then you're done!

    If problems persist or get worse, then it is probably related to the material.  Damaged the volume button, USB port, due to lack of battery, etc.

    Perform a factory reset on your tablet.

    WyreNut

  • Hello. I buy the Macbook Air Mid 2015... After the upgrade to El Cap internet speed slowed painfully. What should do? Help, please

    Hello. I buy the Macbook Air Mid 2015... After the upgrade to El Cap internet speed slowed painfully. What should do? Help, please

    When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.

    These must be run as administrator. If you have only one user account, you are the administrator.

    Run the Console application in one of the following ways:

    ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be all Messages. If it isn't, select

    SYSTEM LOG QUERIES ▹ all Messages

    in the list of logs on the left. If you don't see this list, select

    List of newspapers seen ▹ display

    in the menu at the top of the screen bar.

    Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

    Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

    Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

    The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

    Please don't dump blindly thousands of lines in the journal in this discussion.

    Please do not post screenshots of log messages - text poster.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

  • Key 3 C often does not work for several minutes after the start, the other keys work fine.

    I got am HP Pavilion 17-e049wm Notebook PC product #E0J75UAR for about 4 weeks now.  I bought it refurbished.  A week ago I started having this problem.  3, e, d and c keys do not work when I first start the computer all of the other keys work.  Nothing happens when they are pressed.   Sometimes I will restart the computer and they work again, other times they won't, but often will start working if I left the computer set for about five minutes after the start.

    The computer is spotlessly clean.  I've only used a dozen times or more.  Nothing has been spilled on the keyboard.

    Sounds like software for me, but what?

    I am running Windows 8.1 and no programs are running at startup, with the exception of a program start button, but the problem began weeks after installing that.

    Any ideas?

    FWIW, I called hp. They believed excluded material and had me do a full system restore. Problem persists... The things you own end up owning you they say... I guess it's doubly true if you own a hp laptop. Full day turned... One day closer to death. Thanks Obama.

Maybe you are looking for