Illustrator CC 2014 stops working when I click NEW, AGAIN from THE MODEL or OPEN.
Illustrator CC 2014 stops working when I click NEW, AGAIN from THE MODEL or OPEN. I tried to uninstall and reinstall; I also tried to disable the graphics card. Help, please!
Problem solved. It was a mistake of the printer at the origin of the problem.
Tags: Illustrator
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Please provide a detailed account of your question. You, the efforts are very much appreciated!
I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.
a. you did any important changes made to the computer just before the problem occurred?
b. what fixit did you run, when you say "Run FIXIT"?
You have tried most of the linear troubleshooting, it can be concluded that the question could arise also following a conflict of third-party software that impede the performance of Adobe Photoshop CC. To diagnose the problem, I would suggest trying the following methods and check if the problem persists.
Method 1:
It is possible that the application has not been uninstalled properly and have hampered after the new installation. I suggest to try to start the next fixit and then try to install the program Photoshop CC.
The problems that the programs cannot be installed or uninstalled
If the problem persists, try the following method.
Method 2:
The question could also arise due to a conflict of third-party software, so, I would be as you suggest clean boot of the system once and then try to install the program in a boot environment.
Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.
How to perform a clean boot in WindowsIf the problem does not occur in the boot, you can determine which applications and services on the computer is causing this issue.
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