Illustrator CC hangs after startup

I saw that questioned more than times that I can count and I tried more bugs than that. I saw not a single solution for this on the forums.

In any case, my Adobe Illustrator CC closes / crashes just after opening. I have to display the dialog box indicating what is new and it will be is not broken until after I hit very well, then in a few seconds, it crashes.

I have Windows 8.1, all needed fonts, I tried to remove my preferences and reinstall several times.

I contacted Adobe and they said maybe it's a registry error and that they'll fix it for more than $200 so I don't not done because it is absurd and I don't think it is a mistake to register. I have Photoshop CC and it works perfectly.

I'd really like to hear from anyone who wants to help, it's really frustrating.

Thanks in advance

I finally fixed it!

For anyone else having this problem this is how I fix

C:\Program Files (x 86) \Common Files\Adobe\SLCache

C:\ProgramData\Adobe\SLStore

Find these two folders and move SLStore and SLCache folders to another location. Illustrator automatically generates them and then it worked!

* C:\ProgramData is hidden, you should see and exploit the hidden files.

Tags: Illustrator

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