Illustrator crashes when saving files in the default directory not in Mac OS 10.10 or OS 10.11. What is the solution?

Similar Questions

• CC Illustrator crashes when saving to network drive

  Hi all

  We have 3 Macs all 10.10 running or 10.9 who crash when saving eps file types (PDF records very well) to a network drive of NetApp using Illustrator CC 2014.1.0 release.

  Users can save files locally and then copy the files to the network without any problems.

  Anyone else having this problem?

  Thanks in advance

  Colin

  Colin,

  Here, it is always recommended to open/save from/to clean hard disk and to copy to and from networks and removable media. You may be lucky, at least for a while, but it is better to prevent than cure.

  In addition to the (much longer) risk of file corruption, some issues are mentioned here:

  http://helpx.Adobe.com/Illustrator/KB/Illustrator-support-networks-removable-media.html

• PC crashes when saving files on network

  When I try to save a copy of a file on my network drives, my PC hangs indefinitely until I end the process that is suspended.

  No one else on the network is affected by this symptom, and the PC has no problems to access the network or the Internet

  Hello
   
  1. were you able to save files previously without this problem?
  2. you remember changes recently?
   
  Follow the steps mentioned below and check if they help to solve your problem.
   
  Step 1: Check Event Viewer for detailed information on the problem. Consult the following links.
  http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer
  
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer
   
  Step 2: Try to save a file on the desktop and check if the computer crashes. Also open the Task Manager and try to end the process SearchIndexer.exe. This, as mentioned below.
   
  a. right-click on the taskbar and select Task Manager.
  b. click processes tab, and find SearchIndexer.exe.
  c. Select the message and click on end process.
   
  Step 3: Temporarily try to disable the antivirus on the computer program and check if the problem persists. If the problem does not occur, check if there are updates available for the safety program
   
  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software  
   
  Note: Check that you activate your anti-virus protection on the computer back after you complete these steps. It is not recommended to disable these settings on the computer. It's just to solve the problem.
   
  Step 4: If this is not enough, put the computer to boot in order to check if the computer crashes when saving a file. If the problem does not occur in the clean boot state, then you can try the procedure in the following Knowledge Base Article and see the application or program is the cause.
   
  http://support.Microsoft.com/kb/929135
   
  Note: Make sure that you put the computer to a Normal startup, once the troubleshooting completed.
  
  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Illustrator crashes when saving a large file and now crashes whenever I try to open or create a file

  I just recently change a large file and when I tried to save the Illustrator crashed. Not a big deal, I had not yet done a lot of work. The problem is that now if I try to create a new file or open an existing one of the accidents of Illustrator file.

  Edit: I just uninstalled and reinstalled Illustrator and the problem persists.

  The error I get is:

  Adobe Illustrator CC 2015 has stopped working

  A problem caused the blocking of the program works correctly.

  Windows will close the program and notify you if a solution is available.

  Windows 10

  Illustrator 2015 CC v19.2.1 x 64

  HLCarleton,

  Please try following steps:

  1. close the AI.

  2. navigate to C:\Users\your username\AppData (hidden folder) \Roaming\Adobe\ Rename 'Adobe Illustrator 19 settings' folder 'old Adobe Illustrator 19 parameters.

  3 re launch HAVE and check.

  Thank you

  OM

• When saving files, menu drop-down is not displayed, just a little.

  When you attempt to save a bookmark using the "Bookmark this page", then by selecting Menu bookmark to display a list of recorded files, the list of the saved files that appears is a short partial list. This list does not scroll to view unlisted remaining folders. All of these files are searchable/accessible when "show all bookmarks".

  fredmcd,
  The method that seems to work OK is to use the method you describe. It requires another step to click or two, but I can see and reach all my saved files when you save a bookmark. Thanks for the suggestion of workaround.

  I would suggest that there is a bug in there somwhere that needs to be squashed.  It prevents a complete list of saved folders and bookmark s from being displayed under Bookmarks Menu when Bookmark this Page is selected.
  

  Thanks again, have a nice day.
  rlhall3071

• InDesign CS4, CS5.1, CS5.5 all the crash when saving files

  Hello

  One of our users has an accident trying to save files in InDesign.  It has OS X 10.7.  This happens in the CS4, 5.1 and 5.5 versions - all three versions, he has installed on his computer.  We ran finagler fonts which has solved problems for us before, but it has not solved the problem.  We have also reset the preferences in each version using the keyboard shortcut.  It doesn't work any more.

  I downloaded a CS5.5 pastebin crash log:

  http://pastebin.com/9MLThyPw

  Any help would be greatly appreciated.

  Looking at your crash report, suitcase does not seem to be involved.

  Instead, your accident is in this odd plugin:

  com.adobe.InDesign.Telescope.sdk

  That seems to be in:

  0 x 17274000 - 0x17292ff3 + com.adobe.InDesign.Telescope.sdk (7.1.2?)- <97F7B6BF-280E-4A72-4820-09258E50379F>/Applications/Adobe InDesign CS5.5/*/Telescope.sdk

  I guess that's the North Plains telescope DAM system? Shame on them! They are not allowed to name their plugin 'com.adobe.anything' if they are not Adobe!

  In any case, try to remove the plugin. Assuming that suits it, contact them.

• Dreamweaver CC 2015 crashes when saving file, when you choose Save as is no problem

  I use windows pro 8.1 and I upgraded from Dreamweaver CC CC 2015, now when I want to save a file, Dreamweaver still crashes and I have to force it to stop.

  When I choose Save under is not a problem, I didn't have that before with dreamweaver CC, but I also had with Dreamweaver CC 2014 (I didn't not use this version of 2014 due to this problem)

  My files are saved on a NAS drive.

  Does anyone have a solution?

  Hi Ron,

  If you still need assistance after the suggestion of Jon, try to restore preferences in DW restore preferences | Dreamweaver CS6, Dreamweaver CC

  Thank you

  Preran

• CC Illustrator crashes when I click on the transform tool

  Hi, did anyone know why this is happening or what I can do to fix this? I just started using illustrator CC and realize that when I have the button clcik Transform tool, the program crashes. It shappens even if no document is open.

  I use a mac with OS 10.7.

  Slinky,

  Try the following (you may have tried / some of them already) and see if that helps you (the following is a general list of things, you can try when the question is not in a file specific; 3) and 4) specifically may be corrupted preferences):

  (1) close Illy and open again.

  (2) restart the computer (you can do that up to 3 times);

  (3) close Illy and press Ctrl + Alt + Shift / Cmd + Option + shift during startup (easy, but irreversible);

  4) to move the folder with closed Illy (more tedious but also more thorough and reversible);

  ((5) browse and try the relevant among the other options (point 7) is a list of the usual suspects among other applications which can disturb and confuse Illy);

  Even worse, you can:

  (6) uninstall, run the cleanup tool and reinstall.

  http://www.Adobe.com/support/contact/cscleanertool.html

• Get the error when saving files, afterSave '_afterSave.htm' is not defined

  Recently I updated my Windows Pro 8.1 for Windows 10 operating system, and then I started to work, using Dreamweaver, but all save, example CRL + S I get the error above, anyone else who has this problem and managed?

  Have a look here http://www.dmxzone.com/forum/topic/32899/

• Illustrator crashes when recording. Reinstalled and now is not even working

  Hello!

  Since I installed my new (Gigabyte GTX970 gaming edition) graphics card I have problems with certain programs. First one was Adobe Indesign and illustrator now too. The problem starts when I tried to save a document for the 5th time or something like that and automatically overwritten and I was forced to close. As the problem persists with the CS6 version too, I decided to uninstall the CC version and install again as a trial. Is installed, it does not completely same open and unresponsive. Also tried opening the indesign and the problem, which seemed to be solved the time there, appeared. I am really frustrated because I tried a lot of things, and the problems are still there.

  reset your preferences-

  Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html

  Adobe media encoder: https://forums.adobe.com/thread/1713540

  Legacy: http://helpx.adobe.com/after-effects/using/preferences.html

  Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

  Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

  Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

  InDesign: https://forums.adobe.com/thread/526990

  Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

  Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

  Photoshop: https://forums.adobe.com/thread/375776

  Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

  elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

  First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

  If that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall

• Adobe Creative Cloud apps crash when opening files in El Capitan

  I've upgraded to Mac OS 10.11.3 El Capitan. My old Adobe suite CS5 was already summary in the older operating system so I've upgraded to Adobe Creative Cloud 2015 (Photoshop, Illustrator, inDesign, Acrobat, etc.). Illustrator crashes when saving an image that is 'save for web' (Image open/save for web/change to save for web window / click on 'save' / crash). Photoshop crashes when you try to open the document (open Photoshop/Open - either from 'Open' in the home screen or "open" in menu bar/folder window open / click on the folder or file/crash ""). Acrobat opens but crashes after clicking on 'Open', has to be force quit. Dreamweaver does not open. InDesign crashes at unpredictable points of key strokes at first. I have not tried all the applications, but the entire suite CC is unusable. I'm many threads and problems with Apple and Adobe, but can't find the answer.

  That has not helped Bani but thanks for the suggestion. I went on the Chat with Adobe support and up to now have dates back to an apple problem, not Adobe. That the problem does not recur when we open a new user account and allows to open programs. Now I will try to fix my user account and I'll follow up with the results.

• Illustrator crash when I try to open a new file or an existing file. What should I do?

  Illustrator crash when I try to open a new file or an existing file. What should I do?

  Our creative cloud has had some problems in the updates and I've installed illustrator again with the new version of the cc for 2014, but the rest of the problem.

  I found the solution! I begged the rep and the supervisor to help me, even if they are not (like a policy) support Surface Pro 3 because "it's a tablet" (LOL!-c' is still a laptop with a detachable keyboard). It's a necessary printer updated driver. That's all. Unfortunate as a broken printer driver my paperless work stream, but happy, it is fixed.

• Why Windows Explorer (Windows 7 PC to the Server 2003 AD domain) keep crashing when accessing files on a network share.

  1. Why Windows Explorer (Windows 7 PC to the Server 2003 AD domain) keep crashing when accessing files on a network share.

  Hi John,.

  The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the link below.

  http://social.technet.Microsoft.com/forums/en-us/w7itprosecurity/threads

  Hope this information helps.

• InDesign crashes when I click on the file tab

  InDesign crashes when I click on the file tab. I can open and save files by using shortcuts, but it is not possible to create a PDF or a package. So, I have to use the file tab. And then, InDesign stops, I need to force it to stop. I've already deleted InDesign from my computer and reinstalled, but I had the same problem. Can someone help me?

  Try to set the number of recent files to display 0

• CC 2015 Illustrator crashes when you use the function "save for Web".

  CC 2015 Illustrator crashes when you use the function "save for Web".

  Hello

  We have published a 19.0.1 hotfix that resolves this problem in discussion on this topic. Please apply the patch to your creative cloud application. The creative cloud application checks the update once a day, so you may see the update immediately.  If you want to force the check for an update at the beginning please logout and log back into the creative Cloud application.

  Link to 19.0.1 release notes: https://helpx.adobe.com/illustrator/kb/illustrator-cc-2015-crash-bug-fixes-19-0-1.html

  Kind regards

  Ashutosh

  The name of the Illustrator team engineering