Illustrator cs6 problem "this file is not found" when open network file

I used to install the trial version of Illustrator CC on my desk and then during the trial run out I decide to go with illustrator CS6 instead, so I decide to buy &
Illustrator CS6 install on our desktop and everything seem to be fine except

the problem is that our .ai file is located on the network design team shared drive.

When we try to open the file from the network drive with illustrator CS6, it says "this file is not found.

-We try to copy the file to the network drive on our office and can open the file without problem

-If we double-click directly on the file from the network drive to start the CS6 illustrator with this file. He has also very good, no problem at all.

- But if we first open the illustrator CS6 and try opening... and then again browse to this file on the network, then "this file is not found.

-CS6 Illustrator have no problem opening the file in the local hard disk.

-Illustrator CC have never this problem, open the file in the drive of our network, try to reinstall the trial of Illustrator CC again and it may open without a problem

-J' I try to use Adobe CC Cleaner tool to remove everything before you reinstall Illustrator CS6, still no luck.

-Try to remove the Adobe relate user/user/Appdata folder, and then reinstall, still no luck

-Try a right click and open with-> Illustrator CS6, Yes if we double-click the file directly, it's ok, but as said if we open illustrator first, then search for the file, the problem happens.

I missed something to remedy?

Hi, I just could solve this problem, a path of the folder in our network is contains a character of Thai language.
When rename us all English characters, it is able to repair!

Maybe it's a bug since Illustrator CC is quite open this file, but in any case if it works at least I don't have to guess anymore.

Thanks for the support Dhirendra

Tags: Illustrator

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