Im trying to install my apps on my laptop, it keeps telling me they are desktop applications

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  Hi Angus,

  Thank you for your message and give us the opportunity to help you.

  This error code is usually related to a file which is missing and prevents the installation of the applications.

  You can follow these steps to check if they solve the problem.

  Method 1: Re-create the folder AUInstallAgent
  a. Press ' Windows and R "keys together to bring up the command window run.
  b. Type "%windir%" without the quotes and press ENTER. You should now be in the Windows folder
  c. look for a folder named "AUInstallAgent". If it is missing in the "Windows" folder, then right click on an empty space and click on "new folder."
  d. rename the folder in "AUInstallAgent".
  e. restart the computer and verify if you are able to install apps.

  If the AUInstallAgent folder is already available in the above mentioned location, then continue with the following steps

  Method 2: Zero store cache reset
  (a) make a right click the start screen (lower left corner)
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  Type c): "WSReset.exe" and press enter

  Method 3: Check if you are able to install applications to the clean boot.
  Follow the steps here to get into the boot.

  http://support.Microsoft.com/kb/929135

  Note: Once the diagnosis is made please follow "step 3: reset the computer to.
  Start as usual"on the article to start the computer in normal mode.

  For reference
  http://Windows.Microsoft.com/en-in/Windows-8/why-find-install-app-Windows-store

  Please get back to us if you have any problems or need any other assistance.

• Trying to install my apps and get a "download error: Please try again or contact support".

  Hello

  I try to install my apps via Adobe Creative Cloud Desktop and all I get is "download error: Please try again or contact support".  I don't have any number of support, or something like that.  If I try to reload, it does nothing.

  Is there anyway I can fix it?  I even tried to reinstall the software always with no luck.

  Hope you can help.

  Damian

  Hi Damien,.

  You can follow the article: CC help | Download error in the applications tab of Creative Cloud Desktop Application that will help you get your number sets.

  Let us know if it still gives you problems.

  Thank you

  Yann Arora