Im trying to open the tutorial of 23 minutes on how to use different tools in photoshop and it continues to come with unable to resolve the DNS servers worked fine yesterday? Ive had creative cloud on my laptop for a week and still have not been able t

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• I signed up for the monthly plan and still have not been able to use apps

  So basically, I already paid for a normal monthly, received the reception and more than 48 hours have passed, and when I click on 'software license' or 'buy' buttons he always says that I have not made purchases. I tried this with other IDS, but the same problem continues to be. I'm frustrated and must address this problem because I have work to do, requiring these apps.

  How can this be repaired?

  Go to Adobe Creative Cloud

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• I just got the error message when you try to enter my I and Psalm I have paid for the monthly subscription for 3 months and still have not been able to use these software. they are already installed it just let me acess them?

  I just got the error meassage when you try to open both my I and PS I paid monthly payments for the composition and I have these two installed software. What can I do to work on it and why they give me this error message?

  Log, activation, or connection errors. CS5.5 and later versions

  Anything else, to be more precise. you have not provided information system nor told us, what really is the error message.

  Mylenium

• Firefox crashes on opening a few seconds. has all of a sudden started several weeks ago and I have not been able to get since. I reinstalled but update did not work. It will not be open even in safe mode. Help!

  Firefox crashes on opening a few seconds. That started everything suddenly a few weeks ago, and despite several attempts to every day, I still cannot load firefox application. It crashes immediately on startup every time anything and journalist accident happens. I studied all the articles and followed their suggestions. I installed the latest version of firefox and still get the same results. I can't even open firefox in safe mode.

  Heather, not sure I can help, I'm not a Mac user, but I'll have a look at the crashIDs that you provided.

  Update:

  • Crash report ID: [6326058f-1fca-4d4d-a080-af8902120119]
    • signature: TFont::CreateFontEntitiesForFile (const char *, bool, TSimpleArray < TFont * > &, bool, short, char const *)
  • Crash report ID: [69534b6f-7662-4c09-bf2e-39fff2120104] signature as above

  There are very few reports recent crash with this signature, they could even be your plant. If you follow the suggestions in the article I linked above there is not much that can be done easily. You should try discount the possibility that the cause is malware by scanning with several updated tools.

  Malware controls
  Have you seen and followed the advice

  • Fix Firefox problems caused by malicious software
  • the first step trying to detect malware, a typical suggestion is this message from the-edmeister /questions/914980 #answer - 302372

  Clean reinstall it
  If you find no malware, it can be interesting to try a new re - install and a clean profile, none of them are simple and must be done with care, so first try malware scans, those who will take a while to sort.

  Rather a last resort: fill out a bug report
  
  If you are ready to try to answer the inevitable questions and have an email account anonymous, that you can use for recording, you can follow the link from the report above and click on 'report' to create a bug report on the crash.

• Recently I have not been able to forward my iPhone 5S for message store.  I've never had this problem before. When I looked to what to do, I realize that The Call Forwarding icon does NOT appear in the status bar when I try to transfer calls.  How c

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  When I looked to what to do, I realize that The Call Forwarding icon does NOT appear in the status bar when I try to transfer calls. How can I fix this please?

  It does not work using * 21 * + 6 * 41412 * 2 #.

  < personal information under the direction of the host >

  Call forwarding is a function of carrier. Contact your operator.

• SIRS; have not been able to access CC 2015 for all day; the little dotted wheel starts to turn. Is there a problem?  Thank you

  SIRS; have not been able to access CC 2015 for all day; the little dotted wheel begins to turn without opening... Is there a problem?

  Does not open App | Wheels of progress turn continuously

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

• My IPad 2 Air is mad, he gets on its own, and it freezes. Not to mention it locks me. Didn't this iPad for 2 days. Have not been able to use it! I tried connecting to ITunes and will not work!

  My IPad 2 Air is mad, he gets on its own, and it freezes. Not to mention it locks me. Didn't this iPad for 2 days. Have not been able to use it! I tried connecting to ITunes and will not work!

  Hi Kareyfabela,

  For this kind of problem, I strongly recommended opening a pension with Apple iPad case will probably require inspection by an Apple engineer. You can open a file on this site: https://www.apple.com/support/contact/

  I hope this helps!

  Jonty

• When I opened every day Premiere Pro it always says that I should check my account and I will not be able to use the work in a few days...  But I checked ve and my account is fine, all payments have been made. I m afraid that I have not access more in fe

  When I opened every day Premiere Pro it always says that I should check my account and I will not be able to use the work in a few days...  But I checked ve and my account is fine, all payments have been made. I m afraid I won't access more in a few days... What should I do to stay with my access?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• I tried several times to contact support, but have not been able to get well. I wanted to try the room light I use Capture 1 now. The Downloader or installer will load only if I "Run as Administrator" and then it crashes every time within a few secoun

  I tried several times to contact support, but have not been able to get well. I have a trial (try actually the second time), but are not yet able to test Lightroom/CC. I wanted to try the room light I use Capture 1 now.

  My question is this: the Downloader or installer will load only if I "Run as Administrator" and then it crashes every time in seconds. I even tried the Adobe application that will go well and remove all the remains of the previous software hoping that he would, but no solution. It will continue to act as his footstool, consumption of RAM, but do nothing else than the loop on the same screen. I have to force quit the program so that he could even respond. I'm a little confused on where to go with it. Thank you!

  Windows 10, 16g RAM, 4.7 GHZ 8-core AMD AMD R9 270 X

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• My Sony Handycam DCR-30 does not have drivers for the camera and have not been able to take video of her, anyone know of a program to help?

  I went on the web to help, but I am a novice and have not been able to find a solution to my problem...

  Hello Devin,

  I looked for this model on the Sony site as well and was unable to locate.

  My recommendation is to communicate directly with the support of Sony.

  Forums - https://forum.sel.sony.com/?XID=M:showcase:esupport

  Contact Support - http://esupport.sony.com/US/perl/contact-land.pl?mdltype_id=33

  Best regards

  Matthew_Ha

• Problems with my mouse, and have not been able to find a solution to the research on various forums.

  Original title: mouse problems

  I have problems with my mouse and have not been able to find a solution to the research on various forums. Here are the symptoms:

  1. you must click several times to get the menus to open. Sometimes they are not just and sometimes they open with a single click flash but do not stick until I clicked several times.

  2 several times the menu drop down and seem to become transparent (not in looks) because when I click on something on the menu, he actually selects everything that is behind the menu drop down. For example, if I'm in powerpoint and you select an item in edit mode, it might work and here again he can just select the slideview behind the menu and expand. Or well, if I'm on a Web site, such as Facebook, and I chose to close the session, rather than enable the disconnection of the key, he chooses some ad is behind the part of the menu and redirects the page of this Web site.

  3. when I try to select a Word, words or sections as paragraphs, it performs several different things: continually select as soon as I let go of the mouse button, the jumps of color selection in another part of the document, or deselects the part of the text before I even let go of the mouse button.

  Here is what I tried:

  1. I had originally a usb wireless mouse. I changed the batteries and then got a new. Now I use a wired mouse.

  2 make sure all updates for Windows and Office 2010 are updated.

  3 has tried to update the drivers mouse, says that it is up-to-date. He restored, did not work. Uninstalled and restarted.

  4 Ran Windows Security Essential and Malwarebytes - found nothing.

  5. ensure that all the Toshiba updates were up-to-date.

  I don't know how the word this issue properly in order to find information about it. Everything I typed in search engines brings me other problems unrelated to this one.

  I am running W7 64 x Home Premium SP1, SP2 MS 2010 with a mouse Dell; Toshiba Satellite C655

  Well I have stumbled on the fix... looks like there was a problem with the HID-compliant mouse. The convenience store hardware detected and solved the problem. Everything seems to work properly again.

• Just recently I have not been able to move the folder on my desktop. I have to copy and paste it into a new folder, and then delete the old on.

  Just recently I have not been able to move the folder on my desktop. I save videos to my office then then move in different folders, but now need to copy and paste, then remove the video from office.  Around the same time, when I try to use help I have Windows Help cannot start.  So please HELP.  Using Win7.

  Hello

  1. Did you of recent changes made to your computer that caused the problem?
  2. It happens that the Office? Have you tried with Documents and other readers?

  Step 1: File system [SFC] Checker

  Try to run a scan of the file system [SFC] checker on the computer that will replace missing or corrupt files & check if the problem persists.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Step 2: Run a virus scan to check if there are infections on the computer:

  Microsoft safety scanner

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: If infections are detected during the scan, there is a risk of data loss because infected files will be deleted.

  Step 3: Follow the instructions in the article to fix the problem of files and folders in Windows:

  Diagnose and repair Windows files and folders problems automatically

  http://support.Microsoft.com/mats/windows_file_and_folder_diag/

  For more information, follow the instructions in the article to improve the performance of Windows 7:

  Optimize Windows 7 for better performance

  http://Windows.Microsoft.com/is-is/Windows7/optimize-Windows-7-for-better-performance

  It will be useful.

• Is there an adobe flash player for android 5.0.2... have not been able to find a

  I would like to know if there is an adobe flash player for android 5.0.2... have not been able to find an and Miss as I am not able to play games

  Hello

  Flash player is not supported on the shape of the Mobile platform. Please check the link for platform support below:

  http://www.Adobe.com/in/products/flashplayer/tech-specs.html

  Thank you

• Since 10.11 I have not been able to download via the usb port of my Davis Vantage weather station. No solution of tech Davis on the issue even with the new recorder of events in the resort. Is there a problem with the usb?

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• After the last update of xp, we have not been able to change user without password. What do we do?

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  After the last update of xp, we have not been able to change user without password. We do not know the password. What can we do?

  See if that helps...
  Cannot lock a "locked" computer administrator
  Be sure to check your screen savers.