IMac broke with GPU known issue (alternative program)...

In October 2015 one of my 27 "mid-2011 iMacs suddenly fell down with 'Graphics problems' making it completely unusable. I started a thread here on the forums to see if anyone could help identify and perhaps offer a solution to the problem, but unfortunately my post even never received a response.

This is the original thread describing and showing the problem...

https://discussions.Apple.com/message/29036314#29036314

The iMac in Question Specs are...

iMac i5 3.1 Ghz 27 '' (middle of the 2011 model year) 16 GB memory "

I had almost given up and resigned from my car which is a very costly loss for me until very recently, I discovered that the problem with my iMac is actually a problem experienced by Apple and they had same (unknown to me) has launched a program to replace to fix this problem they had identified with the graphics card in some 2011 27 "iMac for free...

Apples own page on the default and replacement program...

https://support.Apple.com/en-GB/HT203787

9TO5Mac about the program in question and the replacement article (which identified by a number that my iMac is one of the most affected by the GPU failure)...

http://9to5Mac.com/2013/08/16/Apple-opens-graphics-card-replacement-program-for-quelques-MI-2011-iMac /.

My iMac belongs to the category, the serial number ends with "DHJQ" (ie: one of those identified by Apple as having a faulty GPU)

AnandTech article on known problem...

m-for-radeon-hd-6970m-equipped-mid2011-2 http://www.AnandTech.com/show/7228/Apple-initiates-video-card-replacement-PROGRA...

The problem for me is I didn't this problem because it was not until October 2015, of which he appeared on my iMac and it seems articles than apples without difficulty / replacement program ended in March 2015.

I was wondering so that no fault of my own not knowing not this problem existed (after all how could I that the problem never arose for me until October 2105) that if Apple could let me know if maybe my iMac may still be repaired by Apple of the known program of the cause and the replacement , or least to have Apple repair my iMac at a discount price for what is after all a machine that was sold by Apple, but later identified by Apple as having a known issue with the bulk of this material.

Ask you here as a last resort to try to save this expensive (for me) piece of kit that I got some quotes given by computer repair specialists to repair this iMac ranging more than £650 to well over 800 pounds, which, at these prices, for would make me a repair totally impossible for me to pay even less justified.

Can anyone Apple please comment on this issue and tell me that maybe there's a chance that I can have this repair performed by Apple either free or at a fair price because it is such a shame to see such a great computer basically end up on the scrap heap, thank you.

A powerful message, but this is a user to user forum. It is highly unlikely that anyone from Apple will never see your message.

You must contact the Apple Support or talk with someone at your local Apple Store or authorized service provider.

Tags: Mac

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