IMac, gel
My iMac running el capitan 2011 keeps freezing on a black screen, sometimes blue. I then shut down and restart, but he'll be back to restart to halfway through start he made this constantly until I have press and hold the power button to turn it off. If I start in safe mode and use disk utility first aid, I can then starts normally, but after a few days the iMac freezes again and will not initialize properly. Someone has ideas of the problem and a solution?
concerning
Barrie
Apple Hardware test to rule out hardware problem - Macs with Intel processors: using Apple Hardware Test
Run Etresoft: EtreCheck and view the results of the report.
Tags: Mac
Similar Questions
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I submit a question just now on my iMac gel, and I send more information to help you determine the cause. The comments, I had was that the ram was to blame because at the time I had only 4 GB.
I've since upgraded. First I bought 8 GB OWC and then discovered Crucial and got another 8 gb (I checked them both, and they are suitable)
One crucial came first however and I installed it and the machine was faster, no real problem. This may be due to something else, but I suspect.
Then the next delivery arrived and I installed which and within hours, I had the same problem again.
The cursor moves, but the computer will not any interaction through the mouse or keyboard, so I have to restart it and its business as usual, how long that I suspect, depends on what I'm doing.
There is no other obvious signs of freezing like a wheel that rotates.
I suspect that it is when I use Adobe products, because when I have not, I don't have too many problems.
Unfortunately I can't avoid using Adobe.
Can anyone help?
2009 iMac 27 inch
3.06 GHz Intel Core 2 Duo
16 GB 1067 MHz DDR3
ATI Radeon HD 4670 256 MB
Make sure that all of your Adobe products are up to date. Launch EtreCheck and post it's the result, so that we can see what else can go on http://etrecheck.com/
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iMAC, slow, gel Applications, beachball
iMAC just 3 years (decent specifications)
Applications of gel even with just the browser in use. 8 GB of RAM seem to be enough... Even CleanMyMac3 does not solve the problem...
Thank you in advance for your help, I don't know what causes this.
EtreCheck release: 2.9.4 (254)
Report generated 2016-02-20 01:04:48
Download http://etrecheck.com EtreCheck
Time 02:29
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Click [delete] to remove the adware.
Problem: Beachballing
Description:
very slow iMAC
Applications of freeze, beachball
Hardware information: ⓘ
iMac (21.5 inch, at the end of 2012)
[Technical details] - [User Guide] - [warranty & Service]
iMac - model: iMac13, 1
1 2.7 GHz Intel Core i5 CPU: 4 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Video information: ⓘ
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac, 1920 x 1080
System software: ⓘ
OS X El Capitan 10.11.3 (15 d 21) - since the start-up time: 14 hours
Disk information: ⓘ
ST1000LM024 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 999,35 go-go (775,69 free) - 111 errors
Drive failure!
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
USB information: ⓘ
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
EPSON EPSON XP - 202 203 206 series
Reader SuperDrive for MacBook Air Apple Inc..
Information crush: ⓘ
Apple Inc. Thunderbolt_bus.
Goalkeeper: ⓘ
Mac App Store and identified developers
Adware: ⓘ
~/Library/Application Support/com.genieoinnovation.Installer
An adware file found. [Remove]
Launch system officers: ⓘ
com.apple.CallHistoryPluginHelper.plist [killed]
com.apple.CallHistorySyncHelper.plist [killed]
com.Apple.cmfsyncagent.plist [killed]
com.Apple.scopedbookmarkagent.XPC.plist [killed]
com.Apple.Security.cloudkeychainproxy.plist [killed]
[loading] 160 tasks Apple
[operation] 71 tasks Apple
5 killed process lack of RAM
Demons of launch system: ⓘ
com.Apple.tccd.System.plist [killed]
com.Apple.wdhelper.plist [killed]
[loading] 200 tasks Apple
[operation] 85 tasks Apple
2 killed process lack of RAM
Launch officers: ⓘ
[operation] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2012-05-13) [Support]
[operation] com.epson.ecrp.launcher.plist (2015-06-28) [Support]
[operation] com.epson.eventmanager.agent.plist (2012-05-08) [Support]
[loading] com.epson.ews.launcher.plist (2012-04-19) [Support]
[operation] com.trusteer.rapport.rapportd.plist (2016-01-18) [Support]
Launch of the demons: ⓘ
[loading] com.adobe.fpsaud.plist (2016-01-29) [Support]
[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-02-15) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]
[loading] com.skype.skypeinstaller.plist (2013-08-14) [Support]
[operation] com.trusteer.rooks.rooksd.plist (2016-01-18) [Support]
Launch User Agents: ⓘ
[loading] com.adobe.ARM. [...]. plist (2014-04-25) [Support]
[loading] com.google.keystone.agent.plist (2016-02-19) [Support]
[loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-02-19) [Support]
User login items: ⓘ
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) (2016-02-15)
Dropbox application (/ Applications/Dropbox.app) (2016-02-19)
Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app) (2015-11-01)
Skype application (/ Applications/Skype.app) (2016-02-15)
CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app) (2016-01-29)
Other applications: ⓘ
[ongoing] com.Apple.XPC.launchd.oneshot.0x10000001.Google Chrome (2016-02-09)
[operation] com.apple.xpc.launchd.oneshot.0x10000002.firefox (2016-02-19)
[operation] com.apple.xpc.launchd.oneshot.0x10000008.EtreCheck (2016-02-15)
[operation] com.epson.scanner.ica.80992.C922A536-E576-44B3-83A7-611610E7E182 (2016-02-19)
[operation] com.getdropbox.dropbox.16352 (2016-02-19)
[operation] com.macpaw.CleanMyMac3.Menu.72352 (2016-01-29)
[operation] com.skype.skype.61472 (2016-02-15)
Internet Plug-ins: ⓘ
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-07-04) [Support]
FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-15) [Support]
QuickTime Plugin: 7.7.3 (2016-01-14)
AdobePDFViewerNPAPI: 11.0.13 - SDK 10.6 (2016-02-15) [Support]
AdobePDFViewer: 11.0.13 - SDK 10.6 (2016-02-15) [Support]
Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-15) [Support]
Default browser: 601 - SDK 10.11 (2016-02-15)
SharePointBrowserPlugin: 14.2.0 - 10.6 SDK (07 / 07/2013) [Support]
Silverlight: 5.1.30514.0 - SDK 10.6 (2016-02-15) [Support]
The internet user Plug-ins: ⓘ
Web of Google Earth plugin: 7.1 (2016-02-15) [Support]
3rd party preference panes: ⓘ
Flash Player (2016-01-29) [Support]
Flip4Mac WMV (2013-03-30) [Support]
Trusteer Endpoint Protection (2016-02-15) [Support]
Time Machine: ⓘ
Time Machine not configured!
Top of page process CPU: ⓘ
8% Google Chrome Helper (5)
4% WindowServer
Firefox 2%
2% fontd
1% kernel_task
Top of the process of memory: ⓘ
1.33 GB firefox
893 MB Google Chrome Helper (5)
796 MB kernel_task
Softwareupdated 475 MB
Mdworker (7) 139 MB
Information about virtual memory: ⓘ
838 MB of free RAM
7.18 GB used RAM (1.56 GB being cached)
39 MB used Swap
Diagnostic information: ⓘ
19 February 2016, 10:51:09 self-test - spent
The report states:
Macintosh HD (disk0s2) /: 999,35 go-go (775,69 free) - 111 errors
Drive failure!
This means that your HD needs to be replaced. Your report also indicates that you do not have a Time Machine backup, before you do ANYTHING backup computer while you can still use an external HD. You can use Time Machine ( use Time Machine to back up or restore your Mac - Apple Support ) or you can use an application such as Carbon Copy Cloner or SuperDuper to create a bootable clone.
You have installed CleanMyMac3 which is considered to be Malware! After backing up your computer, contact the developers of CMM and ask for instructions on how to uninstall the App. Follow the instructions to the letter and uninstall applications. Then run an another report EtreCheck and carefully read any supporting the MWC.
Your report indicates you have installed adware. After you've had the HD replaced (no you should not do it yourself), restore your backup and then follow the instructions to stop advertising windows pop-up and adware in Safari - Apple Support to remove the adware you have installed.
In short, your computer is a mess.
Go forward, NEVER install antivirus or cleaning apps or utilities maintenance party. At are not necessarily the best, and at worst can create a mess of your system. If you follow these simple rules, your system must be running reliable for years:
- OS X updated!
- Never install any cleaning, anitivirus and third party maintenance utilities
- Never download anything of a torrent.
- The rules of Phony 'technical support' / 'ransomware' popups and web pages
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Late 2009 iMac Sierra gel & incomplete close
Hi all
I did a clean install of Sierra on my iMac late 2009, 3.60 GHz Intel Core 2 Duo, the 12 GB of RAM, a 1 TB drive, ATI graphics card. Everything seemed to happen. Now, I have two problems:
1. at least twice daily than the iMac just hangs. The mouse moves, but can not select anything. Cmd - Tab will not pass applications. Keyboard does not respond. All I can say is that I always Mail, Safari, & Open Office 4.1.2 running. Have to hold the power button to turn off and restart.
2. at the end of the day, when I stopped, the process is not finished and I just get a black screen (computer for desktop is black, but the items on the desktop are not visible), with the only docking station. Still, the only way out seems to be to hold down the power button to turn off.
Anyone else having these issues? Is it that I can save for a clean install of Yosemite that worked perfectly before?
Many thanks in advance,
gimbers
Hi aihometech,
I understand that since the update of your iMac, you had some problems with the performance and the closure of your iMac. I know it's important to have a reliable work computer, so I'm happy to help you.
We will have reset you the SMC on your iMac, which can often help with performance problems:
Reset the management system (SCM) controller on your Mac - Apple Support
If you still have questions thereafter, do this test in a new user account and view the results:
How to test a question in another account on your Mac - Apple Support
Thank you for using communities Support from Apple. See you soon!
-
My iMac 10.11.5 gel & duty total reinstall
My iMac 27 "(10.11.5) keeps freezing normally when in Safari and now have been forced to do a total reinstall of my support for the second time"
Please post a report of EtreCheckof your system. We then look for obvious problems. Please click on the link, download the application and run the report. Once you have the report, please copy and paste into your response to this post.
If you would like more information on what is EtreCheck, just click on the link and you will find a description of the application.
-
I bought a new iMac 21.5 3 months ago, with an upgrade to 16 GB of RAM. Within the first week, he started to run slowly and kept freezing. It got worse as the weeks went by. I got to my local Apple store where a diagnostic equipment is made, no defect found. The Genius Bar offers a complete re-installation of software, which has been done. The iMac continues occasionally to run slowly when on the Internet with Safari (it is better to use Firefox) and freeze until almost every day, the only way to make it work again is to turn it off and on again, by using the power button. For the record - I have not downloaded any software Mac cleaning or similar, or any other software/applications that have been suggested elsewhere that can cause this problem.
Has anyone else had this problem and found a solution? After 20 years of using Mac, I'm about to take this iMac back for a full refund, after losing confidence in this particular product. I have to say that all my previous iMac has worked flawlessly.
I am convinced that el Capitan is the problem.
Matchless350 wrote:
The iMac continues occasionally to run slowly when on the Internet with Safari (it is better to use Firefox) and freeze until almost every day, the only way to make it work again is to turn it off and on again, by using the power button.
1. Disable Extensions and test them.
Safari > Preferences > Extensions
Uncheck 'Enable the Extension' and test.
Enable the Extensions one by one and test.
To uninstall any extension, select it and click the "Uninstall" button
2 remove the test and com.apple.Safari.plist file.
Empty the trash.
Quit all applications.
Hold down the option key and click on the "Go" menu in the Finder menu bar.
Select 'Library' in the menu dropdown.
Library > Preferences > com.apple.Safari.plist
Right-click on it and select "place it in the trash.
Close the Finder window.
Turn it back on. Restart Safari.
If this does not help, "put back" the com.apple.Safari.plist
Right click on the trash icon in the Dock, then select 'open '.
Right-click on the com.apple.Safari.plist and select 'Put Back'.
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iMac (20-inch, mid 2007)
2 GHz Intel Core 2 Duo
3 GB 667 Mhz DDR2 SDRAM (2 + 1 GB)
El Capitan 10.11.6 OSX
Hard drive Western Digital 500 GB (black or blue, don't remember who I bought)
Most of the time, I can move the coursour. I can't click on anything that it put, comuter to sleep or do something else. Sometimes, the screen goes black. The only option is to force the closing down of my computer by pressing the power.
A few years ago I took it to my local apple dealer and they ran tests (I think they were testing for the graphics card, found nothing)
This happens especially when I just start the computer and try to open a folder or an application. This problem started when I upgraded to Leopard. I have used with the Tiger, but recently upgraded to El Capitan. It is preferable in this version on mac but happens several times a day.
I tried to install windows on it. Same thing.
A few years ago my hard drive failed and I changed it. I don't remember is the problem started before or after it. Less than a year after the purchase of my mac, the display has stopped working and it was replaced by the apple warranty.
What other information it takes me to solve this problem?
Update:
When I turn on my mac, the mac sound usually comes after 1-2seconds. Today, the noise began after about 5 seconds.
-
Hello
I have an imac 27 "late 2009 with 16 GB of RAM which is constantly freezing. Later, I'll try to explain all the things I tried before this announcement:
- Start the computer, everything goes well and after a few minutes, the imac freezes: I can see the screen and move the mouse but the iMac does not. I stop and restart
- The two phases of boot, it only works the first: I see the Apple logo and progress bar until it reaches about half, disappears a moment, and instead of progress, it displays white screen.
- The next day begins, but after a few minutes, it does the same thing.
- 1st attempt: reinstall the operating system with recovery
Choose the drive Macintosh HD and formatting
Computer is connected to an average installation
I turn it off, turn on, and complete the installation, but fails again once the operating system is running - 2nd attempt: check the RAM
Burn a CD memtest, alt to start, choose CD and passes the test properly without crashing
Reset and the same average progress of white screen fault bar - 3rd attempt: resets
Reset the SMC, no load
Reset the NVRAM, no-load
Boot in safe mode (the carillon and then capitalized) and start correctly
Reboot in normal mode and will not start
When I reset the SMC, instead of the white screen after flash in the middle of the progress bar, the apple logo reappears and the progress bar stays frozen
I read a lot of other posts and it seems that you need the journal of EtreCheck. I ran this tool twice (no problem - simply check and Apps are broken) since none of the profiles corresponding to my problem. Note that I had to run in safe mode because I'm not able to start normally. I don't know if this is a problem.
- No problem - simply check
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-19 23:13:38
Download EtreCheck from https://etrecheck.com
Time 03:02
Performance: good
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Verify the signatures of Apple: enabled
Problem: Apps are broken
iMac (27-inch, late 2009)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac11, 1
1 2.8 GHz Intel Core i7 CPU: 4 strands
16 GB expandable RAM - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1067 MHz ok
BANK 1/DIMM0
8 GB DDR3 1067 MHz ok
0/DIMM1 BANK
Vacuum
BANK 1/DIMM1
Vacuum
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour
ST1000DM003-1SB10C disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 999,35 go-go (949,05 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
OPTIARC DVD RW AD - 5680H)
PIXART OPTICAL MOUSE USB
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Card reader Apple
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Mac App Store and identified developers
TuxeraNTFSUnmountHelper: Path: / Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items are obsolete in OS X Yosemite
[loaded] 8 tasks Apple
[loading] 166 tasks Apple
[operation] 64 tasks Apple
com.Apple.ucupdate.plist [failure]
com.Apple.watchdogd.plist [failure]
[loaded] 47 tasks Apple
[loading] 161 tasks Apple
[operation] 80 tasks Apple
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-07-13) [Support]
com.bjango.istatmenusagent.plist [no charge] (2016-07-13) [Support]
com.bjango.istatmenusnotifications.plist [no charge] (2016-07-13) [Support]
com.adobe.SwitchBoard.plist [no charge] (2016-07-13) [Support]
com.bjango.istatmenusdaemon.plist [no charge] (2016-07-13) [Support]
com.Microsoft.Office.licensing.helper.plist [no charge] (2012-11-05) [Support]
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-07-13) [Support]
Cinch application (/ Applications/Cinch.app)
CrossOver CD Helper application (/Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app)
[loading] 410 tasks Apple
[operation] 153 tasks Apple
MeetingJoinPlugin: Unknown - SDK 10.6 (2016-07-12) [Support]
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-12) [Support]
QuickTime Plugin: 7.7.3 (2016-07-10)
Default browser: 601 - SDK 10.11 (2016-07-10)
Tuxera NTFS (2016-07-12) [Support]
Time Machine not configured!
1% WindowServer
1% fontd
0% askpermissiond
Top of page process of memory: ⓘ
Kernel_task 656 MB
Iconservicesagent (2) 115 MB
Safari of 115 MB
Storeaccountd (2) 98 MB
UserEventAgent (2) 98 MB
11.00 GB of free RAM
4.74 used GB RAM (1.30 GB being cached)
Used Swap 0 B
19 July 2016, 23:05:38 self-test - spent
-Apps are broken
Sorry, but it was missing the log from 'no problem '. Here it is:
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-19 23:18:16
Download EtreCheck from https://etrecheck.com
Time 02:31
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Verify the signatures of Apple: enabled
Problem: No problem - just check
iMac (27-inch, late 2009)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac11, 1
1 2.8 GHz Intel Core i7 CPU: 4 strands
16 GB expandable RAM - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1067 MHz ok
BANK 1/DIMM0
8 GB DDR3 1067 MHz ok
0/DIMM1 BANK
Vacuum
BANK 1/DIMM1
Vacuum
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour
ST1000DM003-1SB10C disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 999,35 go-go (949,03 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
OPTIARC DVD RW AD - 5680H)
PIXART OPTICAL MOUSE USB
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Card reader Apple
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Mac App Store and identified developers
TuxeraNTFSUnmountHelper: Path: / Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items are obsolete in OS X Yosemite
[loaded] 8 tasks Apple
[loading] 167 tasks Apple
[operation] 63 tasks Apple
com.Apple.ucupdate.plist [failure]
com.Apple.watchdogd.plist [failure]
[loaded] 47 tasks Apple
[loading] 161 tasks Apple
[operation] 80 tasks Apple
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-07-13) [Support]
com.bjango.istatmenusagent.plist [no charge] (2016-07-13) [Support]
com.bjango.istatmenusnotifications.plist [no charge] (2016-07-13) [Support]
com.adobe.SwitchBoard.plist [no charge] (2016-07-13) [Support]
com.bjango.istatmenusdaemon.plist [no charge] (2016-07-13) [Support]
com.Microsoft.Office.licensing.helper.plist [no charge] (2012-11-05) [Support]
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-07-13) [Support]
Cinch application (/ Applications/Cinch.app)
CrossOver CD Helper application (/Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app)
[ongoing] com.etresoft.EtreCheck.118752
[loading] 411 tasks Apple
[operation] 153 tasks Apple
MeetingJoinPlugin: Unknown - SDK 10.6 (2016-07-12) [Support]
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-12) [Support]
QuickTime Plugin: 7.7.3 (2016-07-10)
Default browser: 601 - SDK 10.11 (2016-07-10)
Tuxera NTFS (2016-07-12) [Support]
Time Machine not configured!
1% fontd
1% WindowServer
0% com.apple.WebKit.WebContent (2)
0% kernel_task
0% askpermissiond
Top of page process of memory: ⓘ
Kernel_task 732 MB
Com.apple.WebKit.WebContent (2) 492 MB
WindowServer 147 MB
Safari of 131 MB
Iconservicesagent (2) 115 MB
10.00 GB of free RAM
5.92 GB used RAM (2.13 GB being cached)
Used Swap 0 B
19 July 2016, 23:05:38 self-test - spent
-
Why is my iMac with a new drive hard gel?
My iMac is constantly freezing top/beachballing randomly (often when I'm only running Safari and browsing on Facebook). When I check the activity monitor, the main user is a task kernal. I can't understand what it is! I did a scan of EtreCheck and he found "failures" involving mainly Adobe. But I can't say what is causing these kernal task uses as well as constant accidents (daily). I have a brand new computer (less than 6 months) and a hard drive hybrid very new (one month) 4 t. I have three external drives connected via a hub USB (backup discs), so I don't know if that could be causing the problem. It is not material, because I had the computer for Apple three separate times and got the new hard drive. And of course, the problem can be reproduced by the technicians. Any ideas? My man repair said the last thing he can think to do is wiping my hard drive completely, then put it manually only the back files that I use. But this is not like a big challenge for me, especially if one of the files that I use is the cause of the problem. Help! Thank you. (I've posted this earlier in response to another thread, but thought it might get more responses as a separate discussion.)
Please after the release of EtreCheck
<https://discussions.apple.com/docs/DOC-6174>
so we can see it.
The kernel_task is the heart and soul of Mac OS X. Often called the kernel of the operating system. The ILO is the lowest level of the software on the system. It is in control of everything. Planning tasks, manages memory, performs i/o asked, etc...
You can try to start in safe mode
<http://support.apple.com/kb/ht1564>
It's just an experience, but it will NOT load one of the additions of 3rd party, you can have on your system. If things are more stable in safe mode, it is a strong indication that there is some 3rd party additions that by interfering with your Mac.
-
iMac screen Corruption and gel
My iMac late 2009 El Capitan 10.11.2 running Gets the corruption of the screen and freezes. None of the buttons work, but the mouse still moves. The only solution is to reboot. Now it is reliable if crush every 5 minutes or more. Safe mode doesn't fix it. See the image of corruption. No idea what it would be appreciated.
You should run the Apple Hardware Test Disc two of the grey TV original installation, see if it reports a failure.
-
Compatible logic for iMac G4 800 mhz 15 '' advice
I have a model of non-working iMac G4 15 ", 800 mhz, 256 MB, 60HDD that I acquired recently. The seller said the power supply to the motherboard and the power are bad, but everything else is fine including the 15 "lcd monitor. There are various imac models g4 and I was wondering which are compatible with mine. A 17 "/ 800 mhz will work?" A 700 mhz/15 "will probably work? What the 1 GHz/17 model "?"
You will appreciate all help. Thank you.
Unfortunately, these are among the most notoriously difficult to replace logic boards. Other problems include the fact there is a factory specific tool that's hard to find to adjust adjustable chrome stand the LCD is connected to and it is very difficult to put back together without fraying the wires in this pass, or make sure that the neck becomes too loose. Mentions not there is a balance of cooling gel, and existing buffers that can if installed wrong can lead to overheating of the machine. The only motherboard model, that can work, is simultaneously published 700 Mhz model. The CPU on this model is too slow to use the iDVD delivered versions were compatible with the model, if the DVD drive would be probably better served by a CD - RW drive at 800 Mhz instead, or Combo drive unless all you want is to burn data DVDs and not to make your own movies. http://www.lowendmac.com/ and http://www.ifixit.com/ have a lot of relevant information as well as http://www.everymac.com/
-
My iMac opens on the purchased applications and I can't get out
MY iMac has opened on my purchased apps page and I can't get out, there is not even an icon I can close with, help please
Hello, Debraspace!
Looks like you have a few problems out out of the section of the App Store on your Mac purchase. I know that this is not a fun experience when the software does not work as expected, but not to worry, we can help you get this issue with the App Store sorted.
The easiest and fastest, way to address problems with the gel on your Mac applications should start by forcing this app to close, and then reopen. To force the App Store to close, follow these steps:
To close an application normally, choose leave in the application menu in the menu bar, or press command-Q. If an application does not respond, you can force it to close it using the Force to leave:
- Choose force quit from the Apple menu, or press Command-Option-Esc.
This is to press Ctrl-Alt-Delete on a PC. - Select the application does not respond within the window to leave, then click on force quit.
Force a nearby application on your Mac.
If the App Store always gives you problems after the reopening, force quit the application again. Hold down the SHIFT key while you open the App Store once more. Now shift while opening an application on your Mac temporarily that will prevent the app to reopen its documents and windows. If the problem persists for now, the best next step would simply restart your Mac. To do this, select the in the upper left corner of your screen, then select "restart."
Thank you for using communities of Apple Support.
Take care!
- Choose force quit from the Apple menu, or press Command-Option-Esc.
-
Apps get beachballed one after the other on the new iMac. Help with my log files?
Hey guys, thanks for reading this.
Every day, a beachball appears when you something for on El Capitan. Could not get it to a specific action. One day he could write an email the other day, while in iCal, Photoshop, after a spotlight search. I need hard close the iMac with the button on the back.
In this case: a beachball is displayed once I did something. When an application is "beachballed", the application no longer leads, I can switch to other applications, just to beachball them as well. It's like a contagious disease. In some applications before the beachball is "taken by the infection", I can do things, just to be beachballed shortly after.
One thing that never works opens the top menu left apple to close the iMac. It won't just open but shows the beachball.
Nice surprise here, new iMac, 32 gig RAM, last update of El Capitan.
After a few crashes, I went in spotlight preferences and checked all items to spotlight indexes no more nothing. I thought that it might help, but apparently it didn't. It's newspapers since the last crash:
29.06.16 14:46:17, 635 safari [684]: making closing tcp_connection_destination_handle_tls_close_notify 561 due to the TLS CLOSE_NOTIFY alert
29.06.16 14:46:17, 635 safari [684]: tcp_connection_tls_session_error_callback 561 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
29.06.16 14:46:17, 722 safari [684]: making closing tcp_connection_destination_handle_tls_close_notify 566 due to the TLS CLOSE_NOTIFY alert
29.06.16 14:46:17, 722 safari [684]: making closing tcp_connection_destination_handle_tls_close_notify 565 due to the TLS CLOSE_NOTIFY alert
29.06.16 14:46:17, 722 safari [684]: tcp_connection_tls_session_error_callback 566 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
29.06.16 14:46:17, 722 safari [684]: tcp_connection_tls_session_error_callback 565 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
29.06.16 14:46:17, 723 [684] safari: making closing tcp_connection_destination_handle_tls_close_notify 562 due to the TLS CLOSE_NOTIFY alert
29.06.16 14:46:17, 723 [684] safari: tcp_connection_tls_session_error_callback 562 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
29.06.16 14:46:17, 728 safari [684]: tcp_connection_destination_handle_tls_close_notify 563 closing taken due to the TLS CLOSE_NOTIFY alert
29.06.16 14:46:17, 729 safari [684]: tcp_connection_tls_session_error_callback 563 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
29.06.16 14:46:17, 731 safari [684]: making closing tcp_connection_destination_handle_tls_close_notify 564 due to the TLS CLOSE_NOTIFY alert
29.06.16 14:46:17, 731 safari [684]: tcp_connection_tls_session_error_callback 564 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32
29.06.16 14:46:01, 890 via [86]: NETWORK: refresh, 0, 0, 0, 0, 23, articles, fQueryRetries, 0, fLastRetryTimestamp, 488897002.3
29.06.16 14:46:54, 792 via [86]: NETWORK: no response from server, accessibility, 2, queryRetries, 0
29.06.16 14:47:07, 134 WindowServer [207]: send_datagram_available_ping: pid 830 has not acted on a ping it removed before expiring.
29.06.16 14:47:07, 134 WindowServer [207]: send_datagram_available_ping: pid 356 has not acted on a ping it removed before expiring.
29.06.16 14:47:07, 134 WindowServer [207]: send_datagram_available_ping: pid 229 did not act on a ping it removed before expiring.
29.06.16 14:47:07, 170 useractivityd [324]: (null) application considered for the continuation of the activity, but rejected because it will run by using a suitable architecture
29.06.16 14:47:11, 375 useractivityd [324]: (null) application considered for the continuation of the activity, but rejected because it will run by using a suitable architecture
29.06.16 14:47:11, 653 via [86]: NETWORK: refresh, 0, 0, 0, 0, 23, articles, fQueryRetries, 1, fLastRetryTimestamp, 488897194.9
29.06.16 14:47:13, useractivityd 256 [324]: (null) application considered for the continuation of the activity, but rejected because it will run by using a suitable architecture
29.06.16 14:47:23, com.apple.xpc.launchd [1 727]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert endpoint ' _OpenStep da (Apple) "owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 727]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "of _OpenStep" (Apple) owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 727]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "_OpenStep en (Apple)" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 727]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "en_AU (Apple) _OpenStep" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 727]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "en_CA (Apple) _OpenStep" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 727]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "en_CN _OpenStep (Apple)" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 727]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "en_GB (Apple) _OpenStep" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 727]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "en_IN _OpenStep (Apple)" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 727]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "en_JP _OpenStep (Apple)" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 727]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "en_SG _OpenStep (Apple)" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 727]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "fr_FR (Apple) _OpenStep" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 727]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "_OpenStep es (Apple)" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "fi (Apple) _OpenStep" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "_OpenStep en (Apple)" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "TI (Apple) _OpenStep" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "_OpenStep ko (Apple)" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "nb (Apple) _OpenStep" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "_OpenStep nl (Apple)" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "_OpenStep pl (Apple)" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "pt (Apple) _OpenStep" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "pt_BR (Apple) _OpenStep" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "pt_PT (Apple) _OpenStep" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert "_OpenStep ru (Apple)" termination point of the owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "sv (Apple) _OpenStep" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "_OpenStep tr (Apple)" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:23, com.apple.xpc.launchd [1 728]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000014.AppleSpell" attempted to divert the end point "_OpenStep multilingual (Apple)" owner: com.apple.xpc.launchd.oneshot.0x10000005.AppleSpell
29.06.16 14:47:36, 115 via [86]: NETWORK: no response from server, accessibility, 2, queryRetries, 1
29.06.16 14:47:37, 141 SystemUIServer [391]: Spotlight: Service connection down!
You experts, what I can do to narrow down the problem?
Sentence, I want to set up the entire system from scratch because I'm working on this thing.
Thank you
This kind of behavior is sometimes caused by a fault memory. If you have replaced or adding memory, please test with only the original memory installed and see if the stop gel.
-
iMac 27 inch end of 2013 - constant beachballing, leading to the freezing and then crashing a
EtreCheck version: 2.9.12 (265)
Report generated 2016-05-26 22:17:37
Download https://etrecheck.com EtreCheck
Time 04:15
Performance: good
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Click on the link [check files] help with unknown files.
Verify the signatures of Apple: enabled
Problem: Beachballing
Description:
Intermittent beach balling, followed by gel applications and then crashing one at a time, until the whole system crashes. Must be restarted by holding down the power button. It happens 1 - 2 times a day.
Hardware information: ⓘ
iMac (27 inch, at the end of 2013)
[Technical details] - [User Guide] - [warranty & Service]
iMac - model: iMac14, 2
1 3.4 GHz Intel Core i5 CPU: 4 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
0/DIMM1 BANK
Vacuum
BANK 1/DIMM1
Vacuum
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n/ac
Video information: ⓘ
NVIDIA GeForce GTX 775M - VRAM: 2048 MB
iMac 2560 x 1440
System software: ⓘ
OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour
Disk information: ⓘ
ST1000DM003 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 999,35 go-go (640,11 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
USB information: ⓘ
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Mitsumi Electric Apple USB optical mouse
Information crush: ⓘ
Apple Inc. Thunderbolt_bus.
Goalkeeper: ⓘ
Mac App Store and identified developers
Unknown files: ⓘ
/ Library/LaunchAgents/edu. Emory.oracle_java_whitelist.plist
SH /Library/Scripts/Emory/oracle_java_whitelist.sh
/Library/LaunchDaemons/com.deploystudio.lkdc_fix.plist
/ usr/libexec/configureLocalKDC
2 unknown files found. [Check files]
Kernel Extensions: ⓘ
/Applications/Boxcryptor.app
[no charge] com.boxcryptor.BCFS.filesystems.bcfs (3.1.0 - SDK 10.9-2016-02-12) [Support]
/ Applications/Toast Basic.app
com.roxio.BluRaySupport [no charge] (1.1.6 - 2010-03-05) [Support]
[no charge] com.roxio.TDIXController (1.7-2010-03-05) [Support]
/ System/Library/Extensions
[no charge] com.m - audio .driver .firewire (1.10.2 - 2016-05-18) [Support]
[no charge] com.m - audio .midisupport .driver .usb (M-Audio USB MIDI support 1.1 - 2016-05-18) [Support]
com.paceap.kext.pacesupport.master [no charge] (5.9.1 - 10.6 SDK - 2016-05-18) [Support]
com.palm.ClassicNotSeizeDriver [no charge] (3.2.1 - 2016-05-18) [Support]
com.Tascam.usb2audio.driver [no charge] (2.10 - SDK 10.7 - 2016-05-18) [Support]
tc.tctechnologies.driver.TCNear [no charge] (4.1.3 - 10.6 SDK - 2016-05-18) [Support]
/System/Library/Extensions/PACESupportFamily.kext/contents/plugins
com.paceap.kext.pacesupport.Leopard [no charge] (5.9.1 - 10.4 SDK - 2013-10-07) [Support]
[no charge] com.paceap.kext.pacesupport.Panther (5.9.1 - SDK 10.-1-07-10-2013) [Support]
[loading] com.paceap.kext.pacesupport.snowleopard (5.9.1 - 10.6 SDK - 2013-10-07) [Support]
com.paceap.kext.pacesupport.Tiger [no charge] (5.9.1 - 10.4 SDK - 2013-10-07) [Support]
/System/Library/Extensions/TASCAM_US1xx.kext/contents/plugins
com.Tascam.usb2audio.driver_TIGER [no charge] (2.10 - 10.4 SDK - 2012-09-21) [Support]
Startup items: ⓘ
ciscod: path: / System/Library/StartupItems/ciscod
ARD: path: / Library/StartupItems/ard
EmagicA26A62mFirmwareLoader: Path: / Library/StartupItems/EmagicA26A62mFirmwareLoader
M-audio FireWire Audio Helper: path: Library/StartupItems/M-Audio FireWire Audio Helper
M - Audio Firmware Loader: path: Library/StartupItems/M-Audio Firmware Loader
PACESupport: Path: / Library/StartupItems/PACESupport
Startup items are obsolete in OS X Yosemite
Launch system officers: ⓘ
[operation] com.apple.Finder.plist (2015-08-23) - invalid signature!
[loading] com.apple.FollowUpUI.plist (2015-08-23) - invalid signature!
[loading] com.apple.ScreenReaderUIServer.plist (2015-08-24) - invalid signature!
[loading] com.apple.powerchime.plist (2015-08-22) - invalid signature!
[loading] com.apple.quicklook.32bit.plist (2015-08-22) - invalid signature!
[loading] com.apple.quicklook.plist (2015-08-22) - invalid signature!
[loading] com.apple.quicklook.ui.helper.plist (2015-08-22) - invalid signature!
[loaded] 8 tasks Apple
[loading] 151 tasks Apple
[operation] 79 tasks Apple
Demons of launch system: ⓘ
org.Postfix.master.plist [failure]
[loaded] 46 tasks Apple
[loading] 153 tasks Apple
[operation] 90 tasks Apple
Launch officers: ⓘ
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-05-15) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-10) [Support]
[operation] com.adobe.AdobeCreativeCloud.plist (2016-02-24) [Support]
[loading] com.adobe.CS5ServiceManager.plist (2011-11-11) [Support]
[loading] com.cisco.anyconnect.gui.plist (12 / 12/2013) [Support]
[operation] com.eastwest.server.plist (2010-06-10) [Support]
[loading] com.mcafee.menulet.plist (2013-09-30) [Support]
[loading] com.mcafee.reporter.plist (2013-09-30) [Support]
[loading] com.oracle.java.Java - Updater.plist (2015-11-14) [Support]
[loading] edu.emory.oracle_java_whitelist.plist (2014-01-16) [Support]
[loading] org.macosforge.xquartz.startx.plist (2014-08-11) [Support]
Launch of the demons: ⓘ
[loading] PACESupport.plist (2013-02-01) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-05-10) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-10) [Support]
[loading] com.adobe.SwitchBoard.plist (2013-12-14) [Support]
[operation] com.adobe.adobeupdatedaemon.plist (2016-04-12) [Support]
[loading] com.adobe.agsservice.plist (2016-04-12) [Support]
[loading] com.adobe.fpsaud.plist (2016-05-09) [Support]
com.Apple.aelwriter.plist [loading]
[ongoing] com.Apple.Qmaster.qmasterd.plist
[loading] com.boxcryptor.BCFS.KextLoaderHelper.plist (2016-05-22) [Support]
[operation] com.cisco.anyconnect.vpnagentd.plist (12 / 12/2013) [Support]
com.deploystudio.lkdc_fix.plist [no charge] (2009-03-10) [Support]
com.LANDesk.broker.plist [no charge] (2010-01-20) [Support]
[operation] com.m - audio .firewire .helper .plist (2011-07-28) [Support]
com.McAfee.VirusScan.fmpd.plist [no charge] (2013-09-26) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2015-11-14) [Support]
com.Quark.quarkupdate.plist [no charge] (2013-12-21) [Support]
[loading] com.sibelius.sari.plist (2010-03-25) [Support]
[loading] com.wdc.WDPrivilegedHelper.plist (2016-04-14) [Support]
[loading] org.macosforge.xquartz.privileged_startx.plist (2014-08-11) [Support]
tc.tctechnologies.TCNear.plist [no charge] (2013-07-16) [Support]
Launch User Agents: ⓘ
[loading] com.adobe.AAM.Updater - 1.0.plist (2011-11-15) [Support]
[loading] com.adobe.ARM. [...]. plist (2012-04-16) [Support]
[loading] com.apple.SafariBookmarksSyncer.plist (2011-11-10) - /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn customer: Executable not found!
[loading] com.google.keystone.agent.plist (2016-03-02) [Support]
[operation] com.spotify.webhelper.plist (2016-05-21) [Support]
User login items: ⓘ
Application of database Microsoft Daemon (/ Applications/Microsoft Office 2011 / Microsoft/Office Database Daemon.app)
Dropbox application (/ Applications/Dropbox.app)
Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
WDDriveUtilityHelper Application (/ Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
Boxcryptor application (/ Applications/Boxcryptor.app)
Other applications: ⓘ
[ongoing] com.adobe.CCXProcess.231712
[operation] com.adobe.acc.AdobeDesktopService.98912.A116CE4F-AB75-400E-AFF5-CE9A00F2A0B8
[ongoing] com.Adobe.accmac.232032
[ongoing] com.apple.AmbientDisplayAgent
com.apple.BKAgentService [loading]
com.apple.MailServiceAgent [loading]
[ongoing] com.getdropbox.dropbox.48032
[ongoing] com.HP.devicemonitor
com.LANDesk.broker [loading]
com.McAfee.VirusScan.fmpd [failure]
[ongoing] com.westerndigital.WDDriveUtilityHelper.182112
[ongoing] org.Mozilla.Firefox.148512
tc.tctechnologies.daemon.TCNear [loading]
[loading] 409 tasks Apple
[operation] 214 tasks Apple
Internet Plug-ins: ⓘ
AdobePDFViewerNPAPI: 15.016.20039 - SDK 10.11 (2016-05-15) [Support]
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-18) [Support]
iLokClientHelper: 3.1 (2008-05-26) [Support]
AdobePDFViewer: 15.016.20039 - SDK 10.11 (2016-05-15) [Support]
Scorch: 6.1.0 (2010-04-23) [Support]
iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-18)
DirectorShockwave: 11.5.8r612 (2010-08-18) [Support]
QuickTime Plugin: 7.7.3 (2016-05-18)
FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-05-18) [Support]
PDF Browser Plugin: 2.4.4 - SDK 10.6 (2012-03-13) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-12) [Support]
F5 VPN SSL Plugin: 7091.2013.1208.1 - SDK 10.8 (2014-06-09) [Support]
MeetingJoinPlugin: Unknown - SDK 10.6 (2014-11-20) [Support]
Musicnotes: 1.18.8 (2010-09-21) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-11) [Support]
Default browser: 601 - SDK 10.11 (2016-05-18)
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-12-13) [Support]
SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-11) [Support]
JavaAppletPlugin: Java 8 update 91 build 14 version Check (2016-04-21)
OfficeLiveBrowserPlugin: 12.3.0 (2011-08-03) [Support]
Audio plug-ins: ⓘ
DVCPROHDAudio: 1.3.2 (2010-10-21)
TASCAM_US1xx: Unknown - SDK 10.7 (2012-09-21) [Support]
3rd party preference panes: ⓘ
Flash Player (2016-05-09) [Support]
Flip4Mac WMV (2013-03-29) [Support]
Java (2016-04-21) [Support]
Time Machine: ⓘ
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 999,35 GB disc used: 359,24 GB
Destinations:
Helen backup [Local]
Total size: 2.00 TB
Total number of backups: 40
An older backup: 10/18/15, 20:39
Last backup: 15/05/16, 01:47
Size of backup drive: adequate
Size of backup 2.00 TB > (disc 359,24 GB X 3)
Top of page process CPU: ⓘ
14% kextd
6% McAfee Reporter
4% WindowServer
com.HP.devicemonitor 2%
kernel_task 2%
Top of the process of memory: ⓘ
Kernel_task 725 MB
614 MB mdworker (34)
Firefox 418 MB
180 MB mds_stores
Dropbox 147 MB
Information about virtual memory: ⓘ
2.91 GB of free RAM
5.08 used GB RAM (2.67 GB being cached)
Used Swap 0 B
Diagnostic information: ⓘ
26 May 2016, 22:16:24 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221624_[redacted].crash
/ usr/local/McAfee/FMP/bin/pgme
26 May 2016, 22:16:14 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221614_[redacted].crash
26 May 2016, 22:16:04 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221604_[redacted].crash
26 May 2016, 22:15:54 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221554_[redacted].crash
26 May 2016, 22:15:44 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221544_[redacted].crash
26 May 2016, 22:15:34 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221534_[redacted].crash
26 May 2016, 22:15:24 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221524_[redacted].crash
26 May 2016, 22:15:14 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221514_[redacted].crash
26 May 2016, 22:15:04 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221504_[redacted].crash
26 May 2016, 22:14:54 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221454_[redacted].crash
26 May 2016, 22:14:44 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221444_[redacted].crash
26 May 2016, 22:14:34 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221434_[redacted].crash
26 May 2016, 22:14:24 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221424_[redacted].crash
26 May 2016, 22:14:14 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221414_[redacted].crash
26 May 2016, 22:14:04 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221404_[redacted].crash
26 May 2016, 22:13:54 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221354_[redacted].crash
26 May 2016, 22:13:44 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221344_[redacted].crash
26 May 2016, 22:13:34 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221334_[redacted].crash
26 May 2016, 22:13:24 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221324_[redacted].crash
26 May 2016, 22:13:14 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221314_[redacted].crash
26 May 2016, 21:59:09 /Library/Logs/DiagnosticReports/rpc.net_2016-05-26-215909_[redacted].crash
/usr/sbin/RPC.NET
26 May 2016, 21:57:13 self-test - spent
24 may 2016, 22:00:26 /Library/Logs/DiagnosticReports/rpc.net_2016-05-24-220026_[redacted].crash
24 may 2016, 21:44:36 /Library/Logs/DiagnosticReports/rpc.net_2016-05-24-214436_[redacted].crash
24 may 2016, 21:15:13 /Library/Logs/DiagnosticReports/rpc.net_2016-05-24-211513_[redacted].crash
24 may 2016, 21:04:21 /Library/Logs/DiagnosticReports/rpc.net_2016-05-24-210421_[redacted].crash
May 23, 2016, 22:25:42 /Library/Logs/DiagnosticReports/rpc.net_2016-05-23-222542_[redacted].crash
Uninstall the McAfee software according to the manufacturer's instructions, to see if this brings improvements.
-
2011 27 "iMac running very slow - please help
Hello, I know it's an old computer, but it makes no sense as to why it is slow. When I got it, it was fast as lightning, now he struggles to keep Chrome and Photoshop open at the same time. I have reset the PRAM and SMC a couple of times, no results. The fans do not run particularly fast, and it's never really too hot. It's very slow start as well, and most of the time that I hesitate to open anything at startup for 5-10 minutes for fear of this gel horribly.
OS X Yosemite
10.10.5 version
iMac (27 inch, mid 2011)
Processor Intel Core i5 at 2.7 GHz
4 GB 1333 MHz DDR3 memory
AMD Radeon HD 6770 M 512 MB graphics card
I'm free to Go 602,21 Go 999,35. Is not as if he reaches its peak to storage, and it's not as if it was a bad computer. Checked for anti-virus, so nothing has jumped to the top. Love insight as to why this iMac has become a potato.
Thank you
scripttion
Please download and run a report of EtreCheck and then copy and paste the results into your answer.
That should reveal the reason why your Mac is slowing down.
Otherwise, it's just a guessing game.
Personal data is shared in the report
One thing you can try since it is slow to start. Open System Preferences > users and groups > login items. Delete a connection point at the time, and then restart your Mac to test.
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