iMac, retina K 5, 2015 will not stop to automatic mitigation

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• Laptop will not stop or sleep

  Hello

  I recently bought an Acer E5-571-54YJ.

  The laptop works very well and fits my needs for the school.

  Only problem I have with it is that it will not stop or go into sleepmode.

  When I stopped it after a few seconds when the screen goes black I mean the closed disc and fans to stop spinning, but blue remains on. I must then manually turn it off by holding the power button.

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  First of all, make sure that you have the latest version of the BIOS.  If the update to the latest version of the BIOS fixes the problem, then please don't read any more.  If the update to the latest version of the BIOS doesn't fix it, then continue reading.

  http://www.Acer.com/AC/en/us/content/drivers#_ga=1.190056232.264310007.1474604665

  

  -------------------------------------------------------------------------------------------------------------------------------------

  Do not read anything below, or attempt anything below unless you have the latest version of the BIOS and will always have the problem.

  If you have Haswell-ATU as the computer linked below - i5 4210U, then the only two known workarounds I know are using the Intel Management Engine interface driver 8.1 Windows 9.5 or install Intel MEI 11.0.0.1181.   If you have Intel Management Engine interface driver 11.0.0.1146 installed, it would be the problem.

  https://UK.hardware.info/product/269206/Acer-Aspire-E5-571-54yj/specifications

  http://community.Acer.com/T5/S-and-R-series-laptops/Acer-Aspire-S7-392-power-will-not-turn-off/m-p/3...

  http://community.Acer.com/T5/E-and-M-series-laptops/E1-572-won-t-go-into-sleep-any-longer/m-p/405847...

  http://community.Acer.com/T5/S-and-R-series-laptops/R3-471T-not-shutting-down-completely-or-turning-...

  Internet search or this forum.  There are tens of thousands of messages that describe problems associated with sleep/stop Haswell-ATU and Windows 10 and usually driver boost a/k/a turbo Intel MEI 11.0.0.1146 11.0.0.1146.

  Yet once, most people use the 9.5 intel management engine interface driver (a Windows 8.1 driver) as a workaround to resolve the problem.  Go to Device Manager and try to restore.  Roll back may or may not give you the Windows 8.1 driver.  You may need to install it manually.

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  I have a new aspire E1 - 572G that will not stop completely during a windows 8.1 update

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  I installed windows 8.1 after installing the updates for windows al.

  I'm not left how to solve this problem!

  Any suggetions are welkom.

  Found! Why are there two displayadapters in this notebook?

  I removed the intel one and rebooted. Windows dectected the displayadapter of intel again... problem solved!