Image Vista HP Desk Top computer crashes.

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• Trying to activate Photoshop CS3 on the new laptop computer.  Too many activations, but previous computer crashed.  How to disable so I can activate it?  Thank you

  Hello.  I had an Adobe photoshop CS3 on my old Vista laptop.  This computer crashed and now I can't enable it on my new windows 10.  It works very well, but coming to expire in 28 days.  How can I disable it from a laptop computer crashed who no longer lights?  Thanks for the help everyone!

  Hi ramona1962,

  Adobe Photoshop CS 3 is a very old software and the operating system that you are using is the most recent, so there may be compatibility issues that adobe has not tested these applications on newer operating systems.

  Please see Help below links:

  "Activation limit reached" or "connection error impossible ' with Adobe applications

  The activation and deactivation of Adobe problems

• Vista desk top of page monitor screen remains black when the computer wakes mode standby

  Windows Vista Edition Home Premium

  Dell desktop

  Intel Q8200 @2.33 GHz processor

  6.00 GB RAM

  32-bit operating system

  Type of card ATI Radeon HD 3450

  Driver update has been installed without any problems.

  When my desk top comes out of fashion 'sleep' (using the mouse click), I hear my computer turns (beeps once and can hear the hard drive and fan), but can not get the screen on the monitor to display (rest is black). Can only crash the system to get everything back to normal. I searched in internet and microsoft forums but didn't find a solution. Please help, it seems that many others also have this problem without solution. I like to use "sleep" mode and do not want to resort to turning off the sleep mode option.

  Hello

  Please provide information for a better understanding of the issue.

  1. what was the recent change in hardware or software performed on the computer before the question?

  2. are you having the same problem when you Hibernate the computer?

  Check the display driver for power management problems.

  Method 1

  Check if allow this device to wake the computer is checked in the Device Manager.

  a. click Start, type Device Manager in the start search box and press ENTER.

  b. Select graphics cards, it will display your display driver, right click and select Properties.

  c. Select the power management tab.

  d. check the allow this device to wake the computer check box.

  e. repeat these steps for the network adapters and the mouse as well.

  If the problem is not solved then continue to.

  Method 2

  Remove both power on your computer and check to see if that fixes the problem.

  Reference:

  Change, create, or delete a power plan (scheme)

  Try to create another plan of the power of your computer and check if the problem persists.

  Power plans: frequently asked questions

  See also (additional links for more information),

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-system/blank-screen-after-Vista-went-on-sleep-mode/b5e5693a-28a6-4391-b9ac-36d345d6a3b9?msgId=a464f2ec-0651-4E2F-8CB0-f546b09b0989

  Hope this helps

• I have 2 versions of windows vista running on my computer. One is before it crashed and it took all the RAM (Ram)

  I can't clean the discs because I can't load any programs because the memory has faded.  So I can not put a page of my computer desktop or download programs, I need to get my images that I have on the other program running.  I can't open one of these programs because I don't have the authorization even if I was always the user and administrator.  What I would do.  Can I add more memory Ram?  Can I remove the old stuff that I can't open anyway.  DLLs etc.  I downloaded vista 2pr, but it does not work.

  Hello

  Here is the information from your other question here about it:

  "I can't collect any information of my system information page."  When I connect I get redirected to a page that asks me what version of vista I want to open.  One is Microsoft vista and the other is windows vista.  The Microsoft is the only one that works. The other takes me a blank page. »

  "I have 2 versions of windows vista running on my computer. One is before it crashed and it took all the RAM (Ram).

  I suggest that you save your data and reinstall the operating system properly.

  There are several methods to reinstall Vista.

  See what methos works for you.

  There is no Windows Vista downloads available from Microsoft.

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  And if you do not score a manufacturer of recovery on your hard drive, you should be able to make your own recovery from her disks to reinstall the operating system.

  Go to programs > name of the manufacturer of your computer > then their system or recovery tools software topics for them, depending on how it is formulated.

  If you can't find any reference to it, contact the manufacturer for advice on how to make these recovery disks.

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

• a Pavilion a 6212n windows vista desk top. popup problem

  After that record on a pop up appears, windows has encountered a critical problem and will restart in one minute, and then it restarts, this is the case whenever I connect. It is a pavilion desk top of page a6212n. How can I prevent the computer from restarting on its own... Thank you

  Hello

  1 did you change on your computer?

  2. What is the exact error message that you receive?

  Method 1:

  I suggest you check in SafeMode with network.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Method 2:

  If you are able to start your computer in safe mode, I suggest you perform the clean boot and check.

  Clean boot state helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, make sure the computer to start as usual as mentioned in step 7 in the above article.

  See also:

  What to do if Windows does not start correctly

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

  I suggest to download and install the Microsoft safety scanner and run the scan and check.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

• It apears that ROXIO CD and DVD copy program is part of the Vista program when I got it. After my computer crashed it seems to have disappeared. It worked like a charm, how do I get it back?

  It seems that ROXIO CD and DVD copy program is part of the Vista program that came with the computer. After that the computer crashed it disappeared. It can be recovered?

  Roxio CD and DVD is NOT a part of Vista, but it may have come with other software on your PC from the manufacturer.  When you crashed, how are you on the recovery?  Did you do a clean reinstall?  Did you use a recovery disk provided by the manufacturer or a recovery Partition created by the manufacturer, or have you used a Vista disk?

  If you used disks of recovery or a recovery of the manufacturer Partition, then you need to discuss with them because they produce these discs - not Microsoft (and they may be able to solve the problem or refer you to a site where you can download the program or email the file to you or something - or send you the replacement of the recovery with the software on this disc so always available - possibly for one) small fee).  If you used a Microsoft disc, then this program is not on the disc and why he is not installed more.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• After the use of any USB device, I stopped the device that comes in the window telling me it is safe to remove the device and then my computer crashes I have to make a difficult start to resume what I was doing. It is on a Toshiba Satellite running Vista

  After the use of any USB device, I stopped the device that comes in the window telling me it is safe to remove the device and then my computer crashes I have to make a difficult start to resume what I was doing.  It is on a Toshiba Satellite running Vista

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------

  Then lets refresh the USB stack

  Control Panel - right CLICK on EVERYTHING - Serial USB controllers - Device Manager and UNINSTALL
  all except the category itself - REBOOT - it refreshes the drive and battery USB

  This KB shows XP how to and the method of Vista is identical
  http://support.Microsoft.com/kb/310575

  ----------------------------------------------

  If necessary try these two:

  Tips for solving problems of USB devices - and a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

  Hardware devices not detected or not working - Mr. Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  ------------------------------------------------------------------------------------------

  If no joy, see Toshiba Support and/or their forums:

  Toshiba support and drivers
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Toshiba Support Forums
  http://laptopforums.Toshiba.com/

  Contact Toshiba
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

  I hope this helps and happy holidays!
  Rob - bicycle - Mark Twain said it is good.

• Photosmart WSP 5514 stops my Dell Vista desk top of page 68 to go into sleep mode

  My photosmart 5514 is set up wireless.  When I try to put my Dell desk top with Vista Home Premium 68 pending, I get a message that the driver for the WSP device prevents goiing pending and I am encouraged to communicate with the manufacturer which is HP.  I also have a problem that the scan function can only scan to my laptop and not on my desk even if both are on the same network I don't know if the two probs are related.  I tried several times to update or reinstall the drivers from HP website of HP and from the drive.  The issue (s) outstanding. I can bypass the prob of scan but not the prob of sleep.

  Hi DanToz

  I understand that the port is set to WSD, is that correct?

  I have provided a document to print the configuration page to find out the IP address of the printer.

  You have full administrative rights on this computer?

  The HP 5510d is the series so that's fine.

  If you cannot create a new port on the ports tab, then you probably don't have administrator rights on this computer.

  You would have to contact you with the it Department to be able to do then.

  You need TCP/IP port port.

  You turn off the printer to see if the computer goes into sleep mode?

• computer crashes, image fades

  My computer crashes. When this happens, the image on the screen fades and becomes blurred. I can't turn off the machine and so my only option is to unplug the unit then plug again.  How can I solve this problem.

  Hi HaniffLennon,

  ·         Have you made changes on the computer before this problem?

  ·         You get the error message?

  Follow these methods.

  Method 1: Follow these steps:

  Step 1: Start the computer in safe mode and check if the problem persists.

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

  Step 2: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: After the boot minimum troubleshooting steps, follow section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

  After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

  (a) click Start and then click Run.

  (b) type msconfig and click OK.

  (c) the System Configuration Utility dialog box appears.

  (d) click the general tab, click Normal Startup - load all services and device drivers and then click OK.

  (e) when you are prompted, click on restart to restart the computer.

  Method 2: Scan the file system (CFS) auditor to repair corrupted files.

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

  http://support.Microsoft.com/kb/310747

  If you are prompted to insert the CD, insert the Windows XP installation disc. If it has not then you can refer:

  You are prompted to insert a Windows XP SP2 CD when you try to run the tool on a Windows XP SP2 computer system File Checker

  http://support.Microsoft.com/kb/900910

  Method 3: Update the latest drivers to display/graphics.

  How to manage devices in Windows XP

  http://support.Microsoft.com/kb/283658

  For reference:

  Windows stops responding during Windows XP shut down

  http://support.Microsoft.com/kb/307274

• Vista will not register, the computer crashes with log off

  Computer crashes with log off of Vista.

  Hello

  Check your antivirus program to see if it is set to check the floppy drives, CD/DVD, or other removable media drives
  on closed session, restart, or stop. Those who do this will be often blocks that you met.

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes without doing anything - then right click on the task - bar
  The task manager - take a look at stored by - Services - process - it is a quick reference (if you have
  a small box in the lower-left - show for all users can check only).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG and then display a list of the people here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out what are the files, registry keys and other objects processes have opened, the dll
  they loaded and much more. This exceptionally effective utility will show you even owned by each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to startup automatically when your system boots and you
  opening of session. Autoruns also shows you the full list of registry and file locations where applications can configure auto-
  start the settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  WhatsInStartUP - free - this utility displays the list of all applications that are loaded automatically when Windows
  starts. For each request, the following information is displayed: Startup Type (registry/Startup folder).
  The command - line String, product name, file Version, company name, location in the registry or the file system,
  and much more. It allows you to easily disable or remove unwanted programs that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window Watcher says it all, reporting of any window created by all running programs, if the window is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• Detail of computer Vista Business 32 lost in hurricane. How can I reinstall and activate Vista to the new computer and use the backup image to restore files and programs on the new computer?

  Home built computer with Vista installed detail. I always have backups who intend to reinstall on the machine even if the HDD or MB went bad. Full image backup was on the hard drive of withdrawal which do not damaged. Never planned to lose computer any wave of sandstorm. I reinstalled on the same computer successfully before but never tried to migrate to a new computer.  Cannot uninstall Vista from your old computer, because it was submerged in salt water and died. I am not very well informed, but I can follow directions.  Thank you.

  You don't have to worry about uninstall on the destroyed computer, because it is not usable.

  And no message is sent when you uninstall any computer anyway.

  When you perform the Activation on the new computer, if you have problems of activation to the phone option I have included and do not take the road to auto answer, but brace yourself for a real person to talk to you.

  Then you can explain what happened.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

  p.s. Sorry missed that one.

  If you have problems with Office, contact Microsoft on this issue too.

• computer crashed, have windows vista, indented leave, all the documents lost, can I get all the files, how do

  computer crashed, have windows vista, indented leave, all the documents lost, can I get all the files, how to do it, in simple terms,

  Thank you.

  If by "computer of new beginning" you mean that you have started your recovery or disk restore factory set and reinstalled Windows, then the ability to recover your files is practically zero.  You can try a utility like Recuva (http://www.piriform.com/recuva) but since you have rewritten the entire hard drive, it is highly unlikely that anything will be recoverable.

• My HP with Windows Vista computer crashes

  Problem event name: BlueScreen
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  For more information on the problem:
  BCCode: 1a
  BCP1: 00041790
  BCP2: C08020EA
  BCP3: 0000FFFF
  BCP4: 00000000
  OS version: 6_0_6001
  Service Pack: 1_0
  Product: 768_1
  can someone please help me fix/clean my computer? I don't understand what mean these things or why my computer crashes because of this. also when my computer goes down it will take me to a blue screen crash then it will say something about the memory management caused the crash. Will someone help me by giving me detailed instructions to step by step on how clean/fix this problem?

  Blue screens are caused by defective material or defective hardware drivers.

  To see if a fix is available

  In Control Panel (and select Classic discovered in the left pane) select reports on the problems and Solutions (problem of type in the START search box), go to historical problem, right-click of your error and choose check for the Solution. You can also right-click and choose Details for more information. Post the details here.

  To see if any recent system change caused it

  In Control Panel (and select Classic discovered in the left pane) choose Administrative Tools and then choose reliability and performance monitor and choose the monitoring tools then the reliability monitor (type reliability in research on Start). This list is a chart of the software installs, uninstalls, updated Windows and crashes by date (scroll left to see earlier dates). See if your plant has started to happen after you installed or uninstalled something.

   

  Standard hardware troubleshooting

   

   

  First to test we can the material. Material defects can appear as many software defects, that's why we need to test the material first...

   

  Follow these steps in order. Defects of memory can cause disk corruption, disk failures can cause corruption of the disk. Damaged disc causes corrupted files (which SFC may be able to fix). If you get a stop error and after return. Do not run chkdsk with faulty memory.

   
  Diagnosis of memory

  If you have not run a diagnosis of memory, please do. Click on Start - Control Panel - choose Classic view in the left pane - choose Administrative Tools - then memory diagnostic tool.

   

  S.M.A.R.T
  Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
   
  Disk in Windows drives monitor for impending failure. The function is called S.M.A.R.T. It detects an imminent failure, 30% of the time. In a type elevated command prompt (it's a single line)
   
  WMIC PATH MSStorageDriver_FailurePredictStatus /namespace:\\root\wmi get active, predictfailure, reason List

   

  If it is on will be true, otherwise on enable in the BIOS of the computer.

   

  Predict the failure must be False if everything is ok.

   

  In Vista and later if SMART failure predicted Windows prompts the user to run the backup.
   
  Run chkdsk

  In computer all your drives right click and choose Properties, then the Tools tab, and then click check now. Check the TWO boxes and then start. Reset. This will take from one day to the next.
   
  SFC
  Check the alteration of the file by clicking on Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
   
  sfc/scannow
   
  For memory diagnostic results
  Click on Start - Control Panel (and select Classic view in the left pane), select Administrative Tools and then Event Viewer , and then look in the event (Local) - Applications and Services - Microsoft - Windows - MemoryDiagnostic-results Viewer entered.

   

  Look for EventID is 1201 or 1101 and Source is MemoryDiagnostic-results

   
  Double-click the entry for more details on this entry.

  For results of Chkdsk

  Click on Start - Control Panel (and select Classic view in the left pane) choose Administrative Tools and then Event Viewer , and then look at the Application and the System will connect (under Windows logs) for entries.

   

  Look for EventID is 7 and Source disk
  Look for EventID is 11 and the Source disk
  Look for EventID is 51 and Source disk
  Look for EventID is 52 and Source disk
  Look for EventID 55 and Source is NTFS
  Look for EventID is 130 and Source is NTFS
  Look for EventID 1001 and Source is Autochk
  Look for EventID 1001 and Source is Winlogon
  Look for EventID 1001 and Source is WinInit
  
  Look for EventID 1001 and Source is Chkdsk
  Look for EventID is 26212 and Source is Chkdsk
   
  Double-click the entry for more details on this entry.
   
  PS 7 and 55 are auto repair codes where windows repair disk errors silently on the fly. 52 is the SMART warning.
   
  For the results of the SFC
  Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
   

  findstr/c: "[SR] cannot" %windir%\logs\cbs\cbs.log|more "

   

  It will be able to see which files are corrupted. We may be able to copy it from another computer.

   

   

  Dump files

   

  Dump files are files containing the status of the machine when it crashed. We can analyze the file to identify the driver (or program) causing the accident.

   

  Analyze dump files

  If you want to analyze your own dump files. See below to download for analysis.

   

  You need start exploring as an administrator to access the files in C:\windows\Minidump. Explore a right click and choose run as administrator.

  
  Download and install the debugging tools for Windows

  http://msdn.Microsoft.com/en-us/Windows/hardware/hh852363

  Install Windows SDK, but simply choose the debugging tools.

  Create a folder called symbols in C:\

  Start Windbg. Menu file - path to the symbol file and enter

  
  SRV * C:\symbols* http://msdl.microsoft.com/download/symbols

   

  Close, and then reopen WinDbg. Menu file - Open Crash Dump

  It will analyze the crashdump. You must close and reopen WinDbg for each analyzed dump file. Because you download symbols from the internet WinDbg seems to be to do nothing. But it's the download. Be patient.

   

  Looking for a driver or a library system that the incident occurred at the end of the list. Find the file, do a right click then Properties - Details tab. If it shows a driver, you will need to update the driver identified. Most of the pilots are in c:\windows\system32\drivers. If it has a file system see if you can get a program to analyze - v.

  Type in the theWinDbg command prompt

   
  ! analyze - v

   

  -v means Verbose and if the accident was created by a program, as opposed to hardware or a driver, it will appear in the middle of the list.

   

  Download them for analysis

   

  Or download files minidump to your Public SkyDrive folder and copy the link in the address bar, and I'm going to do an analysis.

   

  SkyDrive is the download file from Microsoft, Windows Live, at https://skydrive.live.com/site.  Read about it at http://explore.live.com/skydrive.

  If you downloaded one of the Live applications or a web site based Live mail account, you already have access to your Skydrive.

  Put your list of events in the Public folder and copy the link in the address bar.

• computer crashed, try reinstalling the 7580, officejetpro necessary drivers, impossible to find any.using vista

  HPOfficejetpro L7580 printer, windows vista 64-bit, computer crashed. try to reinstall the printer drivers and MSG required, can't get one, help?

  Hey Len,

  The pack of drivers you need for Vista 64 can be found here: HP Officejet Full Feature Software and Driver Pro are you receiving specific errors during the installation of the printer?

  Thank you!

  Sean

• to the top of the ranking of computer crash

  my computer crash & I bought another. I want to high grade of pse 7 up to our days. What I have to do. My Info should be somewhere with adobe about me buying pse 7.

  Yes, Adobe would be to have your info. Also, you would have a unique Adobe that you use to connect to Adobe.com ID