IMAP account does not show subfolders subscribed

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  `

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  Hello Randall,.

  Thanks for posting your question on the Microsoft community.

  I would like to know some information about the problem so that we can help you better.

  You made any hardware or software changes on your computer before the show?

  Thank you for details on the question and your efforts to resolve.

  This problem can occur because of bad or corrupted account settings.

  I suggest you to run troubleshooting Microsoft accounts and check.
  See this link:
  http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

  Also copy the steps described in this article:
  When you cannot connect to your Microsoft account
  http://Windows.Microsoft.com/en-us/Windows/sign-in-cant

  I hope this information helps.

  Please let us know if you need more help.

  Thank you