Imation Apollo HDD 2.5 "500 GB external hard drive

I try to use my Apollo 2.5 HDD 500 Gb external hard drive. It is impossible to open it from my different computers. Paolo diferent cannot recognize the mentioned device. Can you please help me with this problem?

Thanking you in advance

Raul,

Let's start at the beginning... Do you hear rattling noises when you connect your HD on your computer? If you have more likely your hard drive is physically damage and usually there is not an easy way to fix this. Some people have reported that changing the controller, that fixed it for them. Others have reported that, by opening the envelope and connect directly without cable who fix it for them (to actually buy a USB to IDE kit. Amazon has a lot for about $6). I don't think that the problem are the ports on your computer because you have tried on different computers. The next suspect is the cable.  Make sure the cable you connect your device to the computer working. Try it with a cable that you know works. Once you have check that and still Win can not detect your hard disk, check to see if the BIOS can detect. I don't know how you can access your BIOS on your computer, but is usually by hitting F2 or ESC or F1. Check the screen when your computer starts and yous should see a message on a button to change the BIOS or settings. Once more, when you're in the BIOS, there no way course right to know all your hard drives connected. Just look around and see if you can find it (do not change any settings here. You could make your computer unusable). If the BIOS can detect your hard drive, then it is time to do some work on the victory.
-Click Start.
-Type diskmgmt.mscand press ENTER.
-See if you can find it there. Typically, your internal hard drive is described as disk 0. Your external should be disk 1.
-Right click on it and find an option that says Create partition or Format.

Tags: Windows

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