iMovie has crashed

My iMovie crashed and would not restore. I deleted and downloaded again. Still no joy. I tried a sure start and now I have it on my desk top to the "VideoAppDiagnostics-iMovieApp-2016-07-10-091846.tar.gz" page. But still no iMovie. Any suggestions?

Hey there P > Mac,.

Welcome to the communities of Apple Support! Looks like the iMovie on your iMac app crashed and you are unable to re - open. This is despite the removal, reinstallation and try to open it in safe mode. I'll be happy to take a look at this with you, then you can go back to listening to the request.

For starters, let's you try to perform a reset of the NVRAM and then retest iMovie. This will not affect any of your important data. Here is a link with the steps:

How to reset the NVRAM on your Mac.

Then we would like you create a test user account to see if the same problem persists. It is a really good step to isolate if the problem with iMovie is specific to the user or the system-wide. The following article will guide you in this process:

How to test a question in another account on your Mac.

This section provides more detailed information on what to do if the problem is present in one user account, or if the problem occurs in both accounts:

If a problem occurs in account only one user

Is using the same steps in a user account test does not cause the same unexpected behavior, most likely you don't need to reinstall applications or OS X.

  • If a problem occurs only in a single application, check the documentation or Web site for instructions on troubleshooting specific preferences or the definition of the application files.
  • If you need help with a problem or a specific alert message, search the Apple support Web site for the text of the alert message you see.

If a problem occurs in more than one user account

If the same unexpected behavior occurs in more than one user account on your Mac, try checking for software or hardware problems.

It would also be beneficial to make sure that your Mac is up-to-date. Before updating your device, make sure that you have a recent backup available. I've included some bandages on these two steps:

Use Time Machine to back up or restore your Mac

Update the software on your Mac

Take care!

Tags: iLife

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