Important update "windows 7 service pack 1 (KB976932)" fails to install?

Error code - 80073701

Important update "windows 7 service pack 1 (KB976932)" fails to install?

Hi Manon,.

To resolve your concern, you can run the System Update tool.

Follow the steps below to run the system update tool:

  1. Go to the page to download the system update tool . You can click here.
  2. Click on download.
  3. When the download screen appears, click Open.
  4. When Windows Update Standalone Installer appears, click Yes.
  5. Once the installation is complete, click close.
  6. Click the Start button, type cmd in the search box, and then click cmd.exe.
  7. At the command prompt, type sfc/scannow, and then press ENTER.
  8. Once the analysis is complete, click the Start button, then type stand-alone Windows Update installation in the search box, and then click Windows Update Standalone Installer.
  9. Click Yes, and then once the installation is complete, click close.
  10. Once the scan is complete, try to reinstall SP1.

If you still getting the same error message, uninstall unused language packs may solve your problem.

To uninstall a language pack, follow these steps:

  1. Click Startand then click Control Panel.
  2. Click on clock, language and region.
  3. Under regional and language, click on install or Uninstall display languages.
  4. In the install or uninstall display languages window, click Uninstall display languages.
  5. Select only the languages installed that you do not use and then click Next.
  6. Once the uninstall is complete, try to reinstall SP1.

For more information on how to fix error 0 x 80073701, click here.

Let us know how it goes.

Kind regards

BIA of Hamilton

You can use the mark as answer button, if this post responds to your request.

Tags: Windows

Similar Questions

Maybe you are looking for