Impossibility of blackBerry Smartphones to set up an e-mail account

Hello

As I received my BB, I started the e-mail application. The BB has proposed an update to this app and I agreed.

I myself remember, during the update process, I was proposed to replace the email app by an app 'setup_email... '. "or something like that.

Now, I can't put any e-mail account as the terminal of bugs when I try to open the e-mail set in place the function.

Then the screen is blocked and I have to close the terminal with the power button.

I tried to update the whole OS from 5 to 6.0.0.576 with BB Desktop Manager, but the problem remains.

For your information, and if it helps, I just see the configuration of the e-mail (6.11.0419.0755) application is located after the games in the list of applications of the BB Desktop Manager.

Thanks in advance for you help!

Please read this:

KB26055 Cannot access Email Setup Application after the automatic update

Tags: BlackBerry Smartphones

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