Impossible to adjust the brightness of the screen on V15 Nitro Black edition

I have Acer Aspire V15 Nitro, and I can't adjust the brightness of the screen with + or + touch. Not even in power options. As it is locked somehow to a light post. Does not change when it is on battery regardless of what is specified in power options...

Any ideas? Thank you

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Try to re - install Launch manager:

http://global-download.Acer.com/GDFiles/application/LaunchManager/LaunchManager_Acer_8.00.8111_W81x6...

Tags: Acer Desktops

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    -----------------------------------------------------------

    Here is an excerpt from DLM.log to systemTemp:

    05/09/16 11:02:41:339 | [INFO] |  |  |  |  |  |  | 5284. The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_8_SignInApp_310/manife st.xml

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    05/09/16 11:02:41:344 | [ERROR] |  |  |  |  |  |  | 7228 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.

    05/09/16 11:02:41:344 | [ERROR] |  |  |  |  |  |  | 7228 | Impossible to adjust the setting on the proxy computer

    DLM.log userTemp:

    05/09/16 08:49:33:987 | [INFO] |  |  |  |  |  |  | 9828 | start of download *.

    05/09/16 08:49:33:987 | [INFO] |  |  |  |  |  |  | 9828 | Version of WDM is 3.0.0.6

    05/09/16 08:49:34:049 | [ERROR] |  |  |  |  |  |  | 8060. Is the windows error code - 12180

    05/09/16 08:49:34:049 | [ERROR] |  |  |  |  |  |  | 8060. Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.

    05/09/16 08:49:34:049 | [ERROR] |  |  |  |  |  |  | 8060. Impossible to adjust the setting on the proxy computer

    05/09/16 08:49:34:049 | [INFO] |  |  |  |  |  |  | 8060. The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_8_HEX_310/manifest.xml

    05/09/16 08:49:34:049 | [INFO] |  |  |  |  |  |  | 8060. Going to download the file to C:\Users\gueness\AppData\Local\Temp\{8105A067-9426-4874-9326-0DDB55D7324E}/manifest.xml

    05/09/16 08:49:34:049 | [ERROR] |  |  |  |  |  |  | 12172. Is the windows error code - 12180

    05/09/16 08:49:34:049 | [ERROR] |  |  |  |  |  |  | 12172. Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.

    05/09/16 08:49:34:049 | [ERROR] |  |  |  |  |  |  | 12172. Impossible to adjust the setting on the proxy computer

    05/09/16 08:49:34:049 | [INFO] |  |  |  |  |  |  | 12172. The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_8_ElevationManager_310 manifest.xml

    05/09/16 08:49:34:049 | [INFO] |  |  |  |  |  |  | 12172. Going to download the file to C:\Users\gueness\AppData\Local\Temp\{813A2245-D404-4AAD-AED5-4CD44BEAB7AE}/manifest.xml

    05/09/16 08:49:34:065 | [ERROR] |  |  |  |  |  |  | 11456. Is the windows error code - 12180

    05/09/16 08:49:34:065 | [ERROR] |  |  |  |  |  |  | 11456. Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.

    05/09/16 08:49:34:065 | [ERROR] |  |  |  |  |  |  | 11456. Impossible to adjust the setting on the proxy computer

    05/09/16 08:49:34:065 | [INFO] |  |  |  |  |  |  | 11456. The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_8_Notifications_310/ma nifest.xml

    05/09/16 08:49:34:065 | [INFO] |  |  |  |  |  |  | 11456. Going to download the file to C:\Users\gueness\AppData\Local\Temp\{CA775037-1BAA-42A1-9188-AFE5383C222D}/manifest.xml

    05/09/16 08:49:34:065 | [ERROR] |  |  |  |  |  |  | 7620. Is the windows error code - 12180

    05/09/16 08:49:34:065 | [ERROR] |  |  |  |  |  |  | 7620. Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.

    05/09/16 08:49:34:065 | [ERROR] |  |  |  |  |  |  | 7620. Impossible to adjust the setting on the proxy computer

    05/09/16 08:49:34:065 | [INFO] |  |  |  |  |  |  | 7620. The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_8_CEF_310/manifest.xml

    05/09/16 08:49:34:065 | [INFO] |  |  |  |  |  |  | 7620. Going to download the file to C:\Users\gueness\AppData\Local\Temp\{97194D1E-8F81-44C9-B9F8-2E7C35875A00}/manifest.xml

    05/09/16 08:49:34:065 | [ERROR] |  |  |  |  |  |  | 10772. Is the windows error code - 12180

    05/09/16 08:49:34:065 | [ERROR] |  |  |  |  |  |  | 10772. Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.

    05/09/16 08:49:34:065 | [ERROR] |  |  |  |  |  |  | 10772. Impossible to adjust the setting on the proxy computer

    05/09/16 08:49:34:065 | [INFO] |  |  |  |  |  |  | 10772. The file to download is l https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_8_core_310/manifest.xm

    05/09/16 08:49:34:065 | [INFO] |  |  |  |  |  |  | 10772. Going to download the file to C:\Users\gueness\AppData\Local\Temp\{4B9D7165-D09A-49A5-881E-149E314D177E}/manifest.xml

    05/09/16 08:49:34:065 | [ERROR] |  |  |  |  |  |  | 1204 | Is the windows error code - 12180

    05/09/16 08:49:34:065 | [ERROR] |  |  |  |  |  |  | 1204 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.

    05/09/16 08:49:34:065 | [ERROR] |  |  |  |  |  |  | 1204 | Impossible to adjust the setting on the proxy computer

    05/09/16 08:49:34:065 | [INFO] |  |  |  |  |  |  | 1204 | The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_8_TCC_310/manifest.xml

    05/09/16 08:49:34:065 | [INFO] |  |  |  |  |  |  | 1204 | Going to download the file to C:\Users\gueness\AppData\Local\Temp\{00744A56-359F-461B-841E-444AC1E3C008}/manifest.xml

    05/09/16 08:49:34:081 | [ERROR] |  |  |  |  |  |  | 9828 | Is the windows error code - 12180

    05/09/16 08:49:34:081 | [ERROR] |  |  |  |  |  |  | 9828 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.

    05/09/16 08:49:34:081 | [ERROR] |  |  |  |  |  |  | 9828 | Impossible to adjust the setting on the proxy computer

    05/09/16 08:49:34:081 | [INFO] |  |  |  |  |  |  | 9828 | The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_8_SignInApp_310/manife st.xml

    05/09/16 08:49:34:081 | [INFO] |  |  |  |  |  |  | 9828 | Going to download the file to C:\Users\gueness\AppData\Local\Temp\{CFC7251A-F127-4018-87DB-6E0929F8B62A}/manifest.xml

    05/09/16 08:49:34:081 | [ERROR] |  |  |  |  |  |  | 10116 | Is the windows error code - 12180

    05/09/16 08:49:34:081 | [ERROR] |  |  |  |  |  |  | 10116 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.

    05/09/16 08:49:34:081 | [ERROR] |  |  |  |  |  |  | 10116 | Impossible to adjust the setting on the proxy computer

    05/09/16 08:49:34:081 | [INFO] |  |  |  |  |  |  | 10116 | The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_8_Runtime_310/manifest .xml

    05/09/16 08:49:34:081 | [INFO] |  |  |  |  |  |  | 10116 | Going to download the file to C:\Users\gueness\AppData\Local\Temp\{09827041-152B-4E10-9741-1217E36B7FD2}/manifest.xml

    05/09/16 08:49:34:081 | [ERROR] |  |  |  |  |  |  | 7000 | Is the windows error code - 12180

    05/09/16 08:49:34:081 | [ERROR] |  |  |  |  |  |  | 7000 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.

    05/09/16 08:49:34:081 | [ERROR] |  |  |  |  |  |  | 7000 | Impossible to adjust the setting on the proxy computer

    05/09/16 08:49:34:081 | [INFO] |  |  |  |  |  |  | 7000 | The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_8_CoreExt_310/manifest .xml

    05/09/16 08:49:34:081 | [INFO] |  |  |  |  |  |  | 7000 | Going to download the file to C:\Users\gueness\AppData\Local\Temp\{26DE1C11-4928-4428-813A-B992FCE5D3A5}/manifest.xml

    05/09/16 08:49:34:096 | [ERROR] |  |  |  |  |  |  | 3100 | Is the windows error code - 12180

    05/09/16 08:49:34:096 | [ERROR] |  |  |  |  |  |  | 3100 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.

    05/09/16 08:49:34:096 | [ERROR] |  |  |  |  |  |  | 3100 | Impossible to adjust the setting on the proxy computer

    05/09/16 08:49:34:096 | [INFO] |  |  |  |  |  |  | 3100 | The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_8_ADS_310/manifest.xml

    05/09/16 08:49:34:096 | [INFO] |  |  |  |  |  |  | 3100 | Going to download the file to C:\Users\gueness\AppData\Local\Temp\{08483378-3A22-4D0F-BBE1-A6C457E5103D}/manifest.xml

    05/09/16 08:49:34:159 | [INFO] |  |  |  |  |  |  | 12172. Preference: The customer put the preference for single stream download

    05/09/16 08:49:34:159 | [INFO] |  |  |  |  |  |  | 8060. Preference: The customer put the preference for single stream download

    05/09/16 08:49:34:174 | [INFO] |  |  |  |  |  |  | 10772. Preference: The customer put the preference for single stream download

    05/09/16 08:49:34:174 | [INFO] |  |  |  |  |  |  | 7620. Preference: The customer put the preference for single stream download

    05/09/16 08:49:34:174 | [INFO] |  |  |  |  |  |  | 1204 | Preference: The customer put the preference for single stream download

    05/09/16 08:49:34:174 | [INFO] |  |  |  |  |  |  | 11456. Preference: The customer put the preference for single stream download

    05/09/16 08:49:34:190 | [INFO] |  |  |  |  |  |  | 7000 | Preference: The customer put the preference for single stream download

    05/09/16 08:49:34:190 | [INFO] |  |  |  |  |  |  | 10116 | Preference: The customer put the preference for single stream download

    05/09/16 08:49:34:190 | [INFO] |  |  |  |  |  |  | 9828 | Preference: The customer put the preference for single stream download

    05/09/16 08:49:34:205 | [INFO] |  |  |  |  |  |  | 3100 | Preference: The customer put the preference for single stream download

    05/09/16 08:49:55:236 | [ERROR] |  |  |  |  |  |  | 11076. Is the windows error code - 12002

    05/09/16 08:49:55:236 | [ERROR] |  |  |  |  |  |  | 11076. Impossible to send the request to the server to get the answer - 12002

    05/09/16 08:49:55:236 | [ERROR] |  |  |  |  |  |  | 11076. the download work (0) could not run. The State of the work is STOPPED_STATE

    05/09/16 08:49:55:267 | [ERROR] |  |  |  |  |  |  | 9848. Is the windows error code - 12002

    05/09/16 08:49:55:267 | [ERROR] |  |  |  |  |  |  | 9848. Impossible to send the request to the server to get the answer - 12002

    05/09/16 08:49:55:267 | [ERROR] |  |  |  |  |  |  | 9848. the download work (0) could not run. The State of the work is STOPPED_STATE

    05/09/16 08:49:55:267 | [ERROR] |  |  |  |  |  |  | 976. Is the windows error code - 12002

    05/09/16 08:49:55:267 | [ERROR] |  |  |  |  |  |  | 976. Impossible to send the request to the server to get the answer - 12002

    05/09/16 08:49:55:267 | [ERROR] |  |  |  |  |  |  | 976. the download work (0) could not run. The State of the work is STOPPED_STATE

    05/09/16 08:49:55:298 | [ERROR] |  |  |  |  |  |  | 3036. Is the windows error code - 12002

    05/09/16 08:49:55:298 | [ERROR] |  |  |  |  |  |  | 3036. Impossible to send the request to the server to get the answer - 12002

    05/09/16 08:49:55:298 | [ERROR] |  |  |  |  |  |  | 3036. the download work (0) could not run. The State of the work is STOPPED_STATE

    05/09/16 08:49:55:314 | [ERROR] |  |  |  |  |  |  | 6656 | Is the windows error code - 12002

    05/09/16 08:49:55:314 | [ERROR] |  |  |  |  |  |  | 5368 | Is the windows error code - 12002

    05/09/16 08:49:55:314 | [ERROR] |  |  |  |  |  |  | 4276 | Is the windows error code - 12002

    05/09/16 08:49:55:314 | [ERROR] |  |  |  |  |  |  | 6656 | Impossible to send the request to the server to get the answer - 12002

    05/09/16 08:49:55:314 | [ERROR] |  |  |  |  |  |  | 5368 | Impossible to send the request to the server to get the answer - 12002

    05/09/16 08:49:55:314 | [ERROR] |  |  |  |  |  |  | 1180 | Is the windows error code - 12002

    ACC.log:

    05/09/16 10:34:44:115 | [INFO] |  | VAC | LBS | ETS |  | Connector | 12644. GetIEProxyInfo - failed to get the proxy to the url, error: 12180

    05/09/16 10:35:19:113 | [INFO] |  | VAC | LBS | ETS |  | Connector | 12644. The returned HTTP HTTP_Status:0 HttpCommunicator error: 0

    05/09/16 10:39:38:643 | [WARNING] |  | USS | PIM |  | PDMWorkflowManager |  | 6848. A mistake renewable user occurred when downloading the file. errotType = extendedErrorCode-45 = 12002

    05/09/16 10:39:38:653 | [WARNING] |  | USS | PIM |  | PDMWorkflowManager |  | 7408 | A mistake renewable user occurred when downloading the file. errotType = extendedErrorCode-45 = 12002

    05/09/16 10:39:38:663 | [WARNING] |  | USS | PIM |  | PDMWorkflowManager |  | 6880. A mistake renewable user occurred when downloading the file. errotType = extendedErrorCode-45 = 12002

    05/09/16 10:39:38:688 | [WARNING] |  | USS | PIM |  | PDMWorkflowManager |  | 1120 | A mistake renewable user occurred when downloading the file. errotType = extendedErrorCode-45 = 12002

    05/09/16 10:39:38:719 | [WARNING] |  | USS | PIM |  | PDMWorkflowManager |  | 5924. A mistake renewable user occurred when downloading the file. errotType = extendedErrorCode-45 = 12002

    05/09/16 10:39:38:719 | [WARNING] |  | USS | PIM |  | PDMWorkflowManager |  | 6168 | A mistake renewable user occurred when downloading the file. errotType = extendedErrorCode-45 = 12002

    05/09/16 10:39:38:719 | [WARNING] |  | USS | PIM |  | PDMWorkflowManager |  | 9660. A mistake renewable user occurred when downloading the file. errotType = extendedErrorCode-45 = 12002

    05/09/16 10:39:38:719 | [WARNING] |  | USS | PIM |  | PDMWorkflowManager |  | 10360. A mistake renewable user occurred when downloading the file. errotType = extendedErrorCode-45 = 12002

    05/09/16 10:39:38:719 | [WARNING] |  | USS | PIM |  | PDMWorkflowManager |  | 6968. A mistake renewable user occurred when downloading the file. errotType = extendedErrorCode-45 = 12002

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    05/09/16 10:39:38:734 | [WARNING] |  | USS | PIM |  | PackageDownloadManager |  | 8424 | Manifest file could not be downloaded

    05/09/16 10:39:38:734 | [WARNING] |  | USS | PIM |  | PackageDownloadManager |  | 11392. Manifest file could not be downloaded

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    05/09/16 10:39:38:734 | [WARNING] |  | USS | PIM |  | PackageDownloadManager |  | 13104. Manifest file could not be downloaded

    05/09/16 10:39:38:734 | [WARNING] |  | USS | PIM |  | PackageDownloadManager |  | 2640 | Manifest file could not be downloaded

    05/09/16 10:39:38:734 | [WARNING] |  | USS | PIM |  | PackageDownloadManager |  | 8032. Manifest file could not be downloaded

    05/09/16 10:39:38:734 | [WARNING] |  | USS | PIM |  | PackageDownloadManager |  | 7452 | Manifest file could not be downloaded

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    Hi Safakg0103,

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