Impossible to attach Windows 10 laptop computer to the Internet via cable USB iPhone 5 c after update to iTunes and iPhone (March 2016)

System information:

Tactile Lenovo Y50-70

Construction of 10.0.10586 of Windows 10-10586

iPhone 5 c - iOS 9.2.1

iTunes - 12.3.2.35 / 64-bit

Cell carrier: Etisalat AF

Last year in Afghanistan, I have used my iPhone 5 c to attach my laptop to the internet simply by connecting via USB.  It has always worked.  Was very simple.  When I returned to the States for R & R in November 2015, I've updated my iPhone and iTunes to the latest versions and upgrades Windows 8.1 to Windows 10.

I am now back in Afghanistan and USB tethering no longer works.  WiFi tethering works half the time.  The other half of the time, when I try and connect to the network of the iPhone, it is said, you cannot connect to this network.  When I can't connect to the phone, I disable the personal hotspot, WiFi and Bluetooth on the phone and then I turn it back on.  I also turn off my WiFi adapter on my laptop and turn it back on.  Which usually solves the problem and then I can connect via WiFi.

Do some research on the internet, I read that there was a file corrupted when the current generation of iTunes, but Apple had set and you just need to reinstall the current version, which I did.  I have reinstalled iTunes by suggestions from different site.  After reinstalling iTunes and restart, I can always have my phone to connect to internet via the USB cable.

I want to be able to connect my laptop to the internet using my phone via the USB cable.  I want it all works just as it did previously.  Connection via WiFi is a pain in the ass, because it does not work half the time and disconnects on a regular basis.

Please tell us what should I do to solve this problem.

Thank you.

OK, I finally understand how to solve this problem.

I was able to understand because of this post:

https://discussions.Apple.com/message/29267225#29267225

The problem is that Windows 10 was not install appropriate drivers for my iPhone.

You can see 2 places to see.  We're in the control panel.  After you plug in your iPhone, the iPhone will be displayed and highlighted as not having is not a compatible driver.  The other place is in "Devices and printers", there you will see 3 apple devices: 1 Apple Mobile Device USB Driver, iPhone 2, and 3. Apple iPhone.  All three appear when I plugged in my iPhone.

However, the problem was one that said iPhone really should have said "Apple Mobile Device Ethernet".

So, how to fix this?

Open devices and printers-> right click Iphone which should be under "Unscpecified"-> properties-> hardware-> Propterties tab-> change settings-> tab driver-> update driver-> Browse my computer for software Local-> Browse to the directory "C:\Program Files\Common Apple Mobile Device Support".

Make sure you have the files box to include under verified.

Who did.  Windows successfully installed the necessary drivers.  Now, I can easily connect to the internet via the USB cable again without any problems.

Tags: iPhone

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