Impossible to cancel the subscription to Photoshop CC - put Adobe me in red

I subscribed for a monthly subscription to Photoshop CC in August so when I lost my job I tried to cancel the plan. But it came as if I had never seen a plan saying that I had a free plan for creative cloud. THEN I see a charge from Adobe on my PayPal account, so I reported it as not allowed for free and PayPal rejected my request and charged me. I'm $46 + in Canadian dollars in the red in my account Bank for something that I did not have to cancel. I'm broke with no income and sucks customer service here

Hi CNRAN,

You can now self cancel your plan of Adobe Creative cloud of your account page.

Please consult the help below document to understand the workflow:

Cancel your membership Adobe Creative Cloud

I hope that helps!

Kind regards

Sheena

Tags: Adobe

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