Impossible to cancel the subscription to Photoshop CC - put Adobe me in red
I subscribed for a monthly subscription to Photoshop CC in August so when I lost my job I tried to cancel the plan. But it came as if I had never seen a plan saying that I had a free plan for creative cloud. THEN I see a charge from Adobe on my PayPal account, so I reported it as not allowed for free and PayPal rejected my request and charged me. I'm $46 + in Canadian dollars in the red in my account Bank for something that I did not have to cancel. I'm broke with no income and sucks customer service here
Hi CNRAN,
You can now self cancel your plan of Adobe Creative cloud of your account page.
Please consult the help below document to understand the workflow:
Cancel your membership Adobe Creative Cloud
I hope that helps!
Kind regards
Sheena
Tags: Adobe
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I went through the online system and there is no option "Cancel the Plan" as mentioned on the Adobe support page. Contact Customer Care Chat option also does not work. I want to cancel my subscription. If not, how can I achieve this?
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Hello
Please check the details mentioned in different countries:
Cancel your membership Adobe Creative Cloud
and to cancel the creation account of Cloud, you can also contact customer service
Kind regards
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Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
How to cancel a subscription cloud creative
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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Hi Karen,.
You can now self cancel your plan of Adobe Creative cloud of your account page.
Please consult the help below document to understand the workflow:
Cancel your membership Adobe Creative Cloud
I hope that helps!
Kind regards
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I got only 1 month out of the second year of University and will buy Adobe Photoshop for use at home at the moment. I will be able to cancel the subscription once the 1 month is over and not to pay for the rest of the year? I read that they take 50% of the years cost you? Thank you!
Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
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It is impossible to cancel the memebrship
Hi all
It is apparently impossible to cancel a subscription.
The cat does not work and no one answered the phone.
Should it be simply payments?
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I want to cancel my subscription immediately refer
(Double post)
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I am originally from New Zealand, your site is vey useless and difficult to use. I want to cancel my subscription to photoshop. I have already called once and told me it's been cancelled, but my account is still in charge. When I go on manage plan to cancel the option is not there. I want something on this subject, and I'm not interested in communicating with your number again when nothing is done.
This is an open forum, not Adobe support... Click below
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
-or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
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Help! It is impossible to cancel our subscription to Adobe creative cloud Web site. Can someone help us?
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Kind regards
Sheena
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Recently I bought photoshop and I want a refund of my money and cancel the subscription before the 30 days.
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To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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cancellation of subscription for photoshop cc
I signed up for the subscription student for photoshop cc because I wanted to try a specific plug-in. It turns out that the card had a lot of complications and now I want to cancel my subscription to photoshop cc. I followed the steps that adobe provided but it shows that I never had the plan to start. On my credit card statement it is said there was a load of $9,99 Adobe, so I don't know what is happening. If anyone has advice on how to go about it or cancel the monthly withdrawals, I would really appreciate it! Thank you!
Christina,
If you have a months to Creative full Cloud, only App, or plan photography so please see cancel your subscription or membership. Creative cloud for more information on how to cancel your subscription page to manage account.
If you have a full creative plan Cloud, one App or photography monthly or annual and are located in a country listed here then please please contact our support directly team
Kind regards
Guinot
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cancel the subscription cloud creative single-app
I have to cancel my subscription and the chat is closed. The phone number is bad.
I have a message that says: to cancel the subscription, you must contact customer support.
Membership of Single-app cloud creative to animate (one year)
If I follow the instructions to cancel the warrants say tha I need to contact support and there is no support in the page and I need more Don t software.
Plese help me.
Thank you.
This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Cannot cancel the subscription without paying enormous fees
I work for a charity. I thought I was ordering a "first month free" access to the photos of our Christmas appeal.
I used it once, just once, back in November 2015 and didn't know that my charitable organization was paying every month since then.When I called to cancel the subscription, they hit me with a tax heavy addition $120!
So, because of the very misleading advertising, my charitable organization paid $120 for 4 months of subscriptions not used (for a single photo!)and must now pay $ 120.
Adobe should be ashamed of himself. This practice of 'contract' is misleading.
Hello
Kind regards
Sheena
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