Impossible to change the administrator password

My account says I'm administrator, but there are programs that the computer say I do not have permission to remove and I tried to change my password and he said: I can't. I have my computer didn't help so no remote and no group residential or the network. This computer is mine so what do I do?

Original title: block administrator

Hi Michael,

Thanks for posting your query in Microsoft Community.

I can imagine the disadvantages suffered by you and will certainly help you in the right

direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

  1. What is the exact error message when you say, ' I tried to change my password and he said: I can't? "
  2. You did it of any significant changes to the computer before this problem?
  3. You are connected to a local user account or an Microsoft account?

It seems that your administrator password is unable to validate Windows Server.

If connected to a Microsoft account, I suggest to reset your account password and try to connect to your computer Windows 8.1 and check if it helps fix the problem.

See the links for more information on how to reset your Microsoft Account password.

https://account.live.com/ResetPassword.aspx

http://Windows.Microsoft.com/en-GB/Windows-Live/sign-in-cant

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

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