Impossible to change the profiles of my 2 children, there is no EDIT option

Recently, I created 2 children profiles, it seems they have en default location, but we live in the Canada.  When you try to activate child accounts he immediately asks me to put my credit card information as well as the address is specified in the United States.  I want to change the location of my accounts of children, but I see no EDIT option for profiles on my administrator account, and when I try to log on to the account of children he sent me on my administrator account, bottom line is, I can't change the profile of my children.  Help, please!  I followed my parent account options, but so far, none of them show EDIT on child accounts.

Still no answer...

I suspect that the reason why you had no answer is that no one understands the problem, because there is not enough detail to explain it. You have posted in the forum for e-mail client software - Windows Live Mail - which your question seems not to have any connection. So, I guessed, that you need help with Windows Live Family Safety, if your question has been moved to a forum where these issues are now after a reorganization of the forum.

It might be useful if you answer these questions:

  1. I created 2 profiles of children: where?
    In a program on your computer? If so, which? Please give full name, for example Windows Live Family Safety, family of Norton 360 V5
    In an applet of the Control Panel on your computer, such as user accounts?
    On a website? If so, which? Please copy the address in the address bar of your browser and paste it into your reply here.
  2. What operating system is installed on the computer? If you are unsure, press the Windows key + R, type winver , and then press enter. This will show you the version of Windows installed.

If this is not sufficient to allow a person to answer your question, it should at least be possible to point you in the right direction.

Tags: Windows

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