Impossible to copy files to the Sansa Fuze using Windows 7 (drag and drop, or Windows Media Player)


Yesterday, I bought the Sansa Fuze and I have problems copying files to the device using either Windows Media Player (Sync) or Drag and Drop (Explorer).

The symptoms are:

(1) the device is recognized and available in Windows 7 (Series USB MSC - sorry don't have it with me right now)

(2) took me to upgrade to the latest firmware, which has worked flawlessly

(3) when I try to drag and drop a file on the device (I use Windows 7, 64-bit), it starts, but doesn't seem to calculate the size of the files or waiting time to download correctly.  It is followed by a slow progressive, until the computer crashes, resulting in a constant 100% of the CPU.  The only solution is a hard reboot

(4) when you use Windows WM, the device is recognized, okay and the synchronization starts, but it then stops without reason.  Once again, the processor springs and requires a reboot

(5) using the results 3 and 4 in 1-5 files being copied across, but not more.

(6) I tried several albums and one album at a time, but cannot determine if that makes a difference.

Help, please!

See you soon,.



It may be a bug in Windows 7. But one thing to try is to go to the Device Manager (assuming that Windows 7 still has), uninstall the "rocket" (under USB controllers), and then run add hardware to find and reinstall the driver.

Use the MTP with Windows Media Player mode, MSC mode without.

Tags: SanDisk Sansa

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