Impossible to create capture instant for VM1, error-3941 (create the snapshot has failed)
I vSphere 4.0.0 208111 using VDR 1.1.0.707 appliance for backup of a Windows Server 2003 SP2 with VMware tools installed (including the VSS component).
I am unable to back up a VM, but can save all other virtual machines.
Have tried to re - install VMware tools, ensuring Windows VSS patches are up to date.
I can do a ntbackup to system within the virtual machine with success status.
Impossible to find someone else suffer the same error with-3491, create the snapshot has failed.
Any ideas?
Paul
To simulate a VDR initiated snapshot, try a manual snapshot of the virtual machine and see if it passes or fails. If it fails, then that explains the error 3941. Be sure to uncheck the memory status and check the comments of quiesce file system option during an attempt of the manual snapshot because it will mimic the snapshot operation that initiates the VDR.
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